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How would you rate Onecallinsurance.co.uk?

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Thumbnail of user simonw582
1 review
1 helpful vote
March 23rd, 2024
Verified purchase

Richard is a very experience agent, he understands what I need and and tailored to fit.
Appreciated his great effort.

Thumbnail of user lillyw38
Bamboo C. – Bamboo Insurance Rep

Hi, Simon! We're so thrilled to hear about your positive experience with Richard. It's the exact kind you deserve when purchasing something as major as insurance! Thanks so much for sharing.

Cheers,
Bamboo Insurance

Thumbnail of user jeffi623
1 review
0 helpful votes
January 28th, 2024

I had a microwave claim with first premier the customer service was top class they did a great job.

Thumbnail of user sallyc413
1 review
0 helpful votes
January 5th, 2022

The contractor came out right away and fixed the issue and gave me options.
I was very pleased. They got my air conditioner working stress free.

Tip for consumers:
The contractor came out right away and fixed the issue and gave me options.
I was very pleased. They got my air conditioner working stress free.

Products used:
Home Warranty service

Service
Value
Quality
Thumbnail of user lisap33
1 review
5 helpful votes
UIA
October 23rd, 2012

I was branded a cheat after promoting their page for a constant 2mnths on facebook and twitter as they asked, once they announced me as the winner of the ipad they decided to forget t tell others they emailed me and disqualified me for no reason whatso ever, i have no proof from them, they blocked me from commenting on facebook and ignored my emails, im disgusted in the way they treated me after i helped them get new customers, new followers and likers, i can barely show my face now thanks to them

Thumbnail of user stacias5
1 review
0 helpful votes
October 23rd, 2019

What can be another thing more comfortable and ease than the best security for your property? Definitely, nothing beats the insurance policy of this organization. Providing the best ever services and the best thing which I found about their services is nothing has been concealed to the customer. I highly recommend this, if anyone wants to make himself sign up for insurance policy. A best and sound kind of security they are providing to their customers. You can easily make things easy for you by taking their services as they are making much fine and best policies for their customers. I just felt that, have secured my property enough in good way by taking their services.

Thumbnail of user puraf
1 review
2 helpful votes
January 19th, 2024

This company used to be decent and fair, not anymore! Now all they do is focus on taking advantage of costumers. I had a policy with these people for twenty years, never had an issue and when someone else decided to run into my lane and hit my car totaling it GEICO, my insurance company decided to cancel me, even though i was 0% at fault. DO NOT TRUST THEM! DON'T WAIT UNTIL THIS HAPPENS TO YOU.

Tip for consumers:
Loyalty is NOT rewarded with Geico, their new CEO worships the all mighty dollar, doesn't care about clients and has no soul, he will drag this poor company down.

Products used:
Insurance services until they cut me for no reason

Service
Value
Quality
Thumbnail of user nettiet3
40 reviews
156 helpful votes
January 4th, 2024

As my title states... unbelievable how incompetent even my local office is. I gave them one last chance after getting shuffled around by Progressive/others, and they blew. Had to split a payment because of a billing error, and it took them almost 3 agents almost 45min. Including the one who setup my policy, to figure out what was going on instead of simply applying a stupid second payment in 20 minutes flat, so I could be on my way. The setup agent acting all confused as heck. Leaving me shaking my danged head.

Service
Value
Quality
Thumbnail of user howardt20
1 review
8 helpful votes
July 17th, 2015

Claims adjuster briefly inspected the leak in my home and then waited three weeks to send me a report denying my claim. I was told by CIG to get a lawyer

Please be aware

Thumbnail of user ryanb138
3 reviews
6 helpful votes
March 27th, 2023

Belair has competitive rates and great customer service. This review is specifically about their AutoMerit program which I've tried twice and do NOT recommend.

I've been driving for 36 years with no accidents, but this app is broken. Trips won't show up for weeks which makes it challenging to remember the trip to challenge any reported issues. Where exactly an "event" occurred is not identified so no insight if you wanted to change your route. It used to and it would flag decelerating in an exit lane as "hard braking" despite the fact there is a limited amount of distance and the rules of the road state you should not decelerate until you have entered the exit lane.

This app doesn't recognize safe driving and safe drivers will be disappointed. I wonder how many drivers who start slowing down near (not on) a highway off ramp or that drive through a red light are doing so because of apps like these.

For the amount of personal information this app logs about where you go whatever savings you might get are just not worth it.

Thumbnail of user daviannel
1 review
1 helpful vote
AAA
January 18th, 2024

My car got stuck in the snow and I called AAA to pull me out. I have been a customer for 7 years. They told me that l was at the bottom of the queue as they didn't consider me a priority. That was 2 days ago and my car is still stuck in the snow. My son got seriously ill and to be admitted to the hospital and I had to call an ambulance to get him there! Do not waste your money on AAA. Find someone that will actually show up.

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