• Outlook

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Overview

Outlook has a rating of 3.59 stars from 34 reviews, indicating that most customers are generally satisfied with their purchases. Outlook ranks 44th among Email sites.

  • Service
    4
  • Value
    4
  • Shipping
    2
  • Returns
    2
  • Quality
    4
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
See all photos
How would you rate Outlook?
Top Positive Review

“Sebastian Campo”

Sebastian C.
5/4/23

My name is Sebastian Campo and Max just helped me cancel a subscription. He was very well spoken and had great manners doing his best trying explain me different options during the process. He deserves a raise, not many customer service workers have his patience and understanding of their job. Once again, thank you Max and thank you guys for this amazing website to build my resume.

Top Critical Review

“Slow as treacle, devoid of functionality”

Marci W.
3/25/20

Everything here takes forever, be it opening an email or uploading a file. Reminds me of dial up modem days. It is that slow. Low quality spam filter. Can only block things by email address - no other options I've found. Few options to sort or filter anything. Wish I hadn't given it out as my email address.

Reviews (34)

Rating

Timeframe

Other

Thumbnail of user marciw10
6 reviews
11 helpful votes
March 25th, 2020

Everything here takes forever, be it opening an email or uploading a file. Reminds me of dial up modem days. It is that slow.
Low quality spam filter. Can only block things by email address - no other options I've found.
Few options to sort or filter anything.
Wish I hadn't given it out as my email address.

Thumbnail of user alexisp45
33 reviews
184 helpful votes
March 27th, 2019

I think the biggest issue with Outlook is that they try to roll a little bit too much into it. There's no particular reason why they should be trying to integrate elements of Skype into Outook other than the same company owns both products.

Of course, you might be inclined to make the argument that some people want these things, but I don't think there'd be too many people like that. Just about everyone who wants a Skype account already has a Skype account. Really the only reason they might be inclined to do this would be to compete with the gmail IM system--a service that I doubt many people use.

Honestly, if it weren't for this and the constant promotional offers, I'd probably think it'd be fine to use Outlook as your primary email address. Other than these two issues, an Outlook account functions well, and you don't get an excessive amount of spam.

Thumbnail of user sebastianc146
1 review
0 helpful votes
May 4th, 2023

My name is Sebastian Campo and Max just helped me cancel a subscription. He was very well spoken and had great manners doing his best trying explain me different options during the process. He deserves a raise, not many customer service workers have his patience and understanding of their job.
Once again, thank you Max and thank you guys for this amazing website to build my resume.

Products used:
resume

Service
Value
Shipping
Returns
Quality
Thumbnail of user nigeln
50 reviews
122 helpful votes
September 16th, 2021

I dread having to use my hotmail account. The email is divided into Focused and 'Other,' but all the important emails is in the 'Other' section. When I click on that section, it can take up to ten minutes to load. I've missed important government job notices because of how slow this website is.

Thumbnail of user johna2157
2 reviews
0 helpful votes
May 21st, 2020

Problems just don't get fixed now two years since it was updated.
Nowhere near the quality of the original Outook.
I don't understand why Microsoft hasn't demanded this newer version be brought up to acceptabel performance.
As a mater of choice, use gmail instead!

Thumbnail of user leas53
3 reviews
5 helpful votes
June 8th, 2020

I really like this email service. It is smooth and it never blocks. I think together with gmail it is the best choice you can do.

Thumbnail of user davidh7387
1 review
0 helpful votes
July 25th, 2022

I purchased Outlook 365 about six months ago. Starting about one week ago, the program started freezing up! I called Microsoft support and they could not help! The tech said he needed to take a break and would call me back. I was very pleasant and did not offend him. He NEVER called me back!

After about two hours, I called back on the support line and waited about 30 minutes to get another tech. I explained my situation to him, and the line went dead. Of course, he did not call me back either.

Would never use this program in the future and will be looking for an alternative!

Thumbnail of user mariap2099
19 reviews
1 helpful vote
March 29th, 2022

I love outlook so intuitive and easy to use. It has been my primary email account. It is free, you can purchase more space if needed. And I like that it moves the junk emails automatically to a different folder. Great experience!

Service
Value
Quality
Thumbnail of user jamesg2117
5 reviews
0 helpful votes
October 16th, 2020

We use outlook at our company and I am very happy with it, it's reliable and the web application works very good

Thumbnail of user ricks1174
1 review
0 helpful votes
December 15th, 2021

Unable to update. Constantly dealing with issues. Many times unable to use it for important purposes. Nothing but problems from day 1

Thumbnail of user jeffe660
1 review
0 helpful votes
September 7th, 2022

I spent a solid 20 minutes trying to do the CAPTCHA required to make an account and even if I got them all correct, it would fail me at the last one and give me more every time.

Thumbnail of user mayh64
2 reviews
2 helpful votes
May 26th, 2022

It is completely unintuitive, and like most of Microsoft product, inferior to others. Some things that have not been inferior, are Microsoft word, Teams, and Windows (but this is sort of a monopoly anyway).

Microsoft outlook is just the only available well known office program that people have become used to through work related exploration. It gives people the false sense that it is intuitive, when it is not intuitive at all. Example: The signature requires html coding, instead of attaching the same tool in word ("wrap text"). Why is this the case? Probably the same reason why Edge, Explorer, Bing, and other Microsoft programs are inferior. Incompetency and market choke-hold.

Service
Value
Quality
Thumbnail of user lilyr62
4 reviews
35 helpful votes
September 5th, 2020

So, I had to set up an Outlook email account for work. No problem, set it up just fine and it worked well. However, I no longer work there, so I decided to go into it and delete it. Figured it would be simple. Take like 3 to 5 minutes. Was I ever bloody wrong.
It was PAINFUL trying to delete it. First off, I had to look up how cause it's not like Outlook makes it straight forward. So I do, and of course get outdated information. Once I find the right info, I click the link to where it'll pull up a page on closing me account, and instead of going straight to the page, it wants me to put in my other email so it could send a code. I try that and the code never comes through. So then I try an alternate method with me phone number. I do that, but then apparently that disrupts me security settings, so now the account deletion page won't pull up because settings changed and I have to wait 6 days. Wth? So then I cancel that, and revert back to trying to get them to send me the code via email. After 10 more minutes of bs, the code suddenly decides to show up. I type in the code and hit submit only to get a sign in window even though I am already bloody well signed in. After signing in with my "alternate" email twice, it finally decided to direct me to the page where I could finally after 30 F*****N MINUTES delete and close my account.
I was livid and we scottish lasses are known to have fiery tempers. All I wanted to do was close my account. Not jump through a $#*!e ton of hoops to do it. It should have been a quick simple and easy process. Something that takes like 3 to 5 minutes. But no, no, it took easily over 30.

Thumbnail of user isaiaht21
4 reviews
1 helpful vote
October 28th, 2020

It is a good email service with many different features, I use it for all my business and I prefer it to google gsuite

Thumbnail of user zoen27
1 review
1 helpful vote
November 26th, 2020

Way to go Outlook. I can't use my f-in email.

I tried to send an email today and it wants me to verify my account. So outlook pulls up this puzzle for me to solve to "verify" my account. Ok. I've done these puzzles before...

TOUCH THE MOUSE THAT CAN'T REACH THE CHEESE

Well now. That's new. Oh but wait... there's a time limit. And if the time limit goes out, I have to restart the puzzle entirely. So I have to quickly look at 6 different mazes, and figure out quickly, what mouse can't reach the damn cheese, before the time goes out. Oh, and it makes me do this puzzle ten separate times. And I better choose correctly those 10 times cause if I miss one... one mistake... I have restart.

Well, after 20 tries where I guess I keep getting one or two wrong and having to restart, I decided to stop and give my email a break, cause now I CAN'T SEND EMAILS UNTIL I PERFECTLY SOLVE THIS STUPID PUZZLE.

The puzzle itself isn't really hard. It's the time limit that get's you for you have 6 mazes to look at and figure out and you have to do it 10 times to 'verify'. I'm no stranger to Captcha verification stuff, but this is by far the dumbest one I've seen and considering I can't send an email until I nail it perfectly, it's extremely annoying.

Thumbnail of user inokia
13 reviews
15 helpful votes
October 7th, 2018

Fell for a China company pretending to sell quality clothing by posting photos of "actual" quality clothing. Nothing fits properly, wrong color, extremely cheap materals. Should have known better, live & learn!

Thumbnail of user davids1967
8 reviews
19 helpful votes
July 25th, 2019

I'm getting fed up with Outlook emails that knew it was spamming.
I blocked the senders but it yet keeps on clogging up in spam folder when I found out it was from same senders.
There's a term of use but they don't give a stuff about it.
Shame on Outlook email services.

Thumbnail of user sergeyg24
17 reviews
11 helpful votes
February 16th, 2018

Отличный сайт!
Лучший и надёжный сервис!
Единственное, что хотелось бы, так это больше тем на весь экран!

Service
Value
Shipping
Returns
Quality
Thumbnail of user ryano34
18 reviews
18 helpful votes
November 10th, 2017

So if you read my review about Microsoft you know what I am talking about.
But you need to be careful whatever you do do not sign up for Microsoft promotional emails because of some reason they temporarily susped your account!
By the way this has happened to me twice, beware when making a new account!
Buy the way you also got to not temporarily suspend your own account(trust me this has happened to me before by accident) take my advice seriously until I say they fixed this security issue I contacted them bye email but never herd back (only one would work I tried others but it said it could not reach inbox or something like that).
Beware, be careful please. And if you don't have a phone number and you created it without it asking for one beware.

Tip for consumers:
Beware, be careful

Service
Value
Shipping
Quality
Thumbnail of user nataaler
2 reviews
1 helpful vote
May 7th, 2017

I visited BRIO for happy hour and the place was very busy, I ordered the shrimp appetizer and wine. The waitress that serve there on May 4/17 for happy hour, was really nice serving everybody. I called the Manager and pointed to him that, that, the waitress serving us was supper nice. The Manager Mr. Will replied, "thanks, I will send you a free glass of wine".
The services at BRIO is good, food was delicious and the Manager and the Waitress, two excellent people. Thanks both of you, at Brio, locate: Hallandale Gulfstream Park. I give 5 stars for your excellent services.
Natalie R.

Thumbnail of user grahamb54
1 review
0 helpful votes
November 7th, 2016

Ordered charging leads some 12 days ago no sign and to rub salt into the wound they sent an email asking if I was happy with the purchase, when I attempted to send a reply what a surprise, it wouldn't allow me to log in and send my review!

Thumbnail of user gb77
1 review
1 helpful vote
June 5th, 2017

I contacted Banggood re: faulty Item. I received good communication. After describing the nature of the fault Banggood advised they will send a Replacement.

I will continue to purchase from Banggood with confidence.

Gordon.

Thumbnail of user omegar
149 reviews
1,785 helpful votes
November 2nd, 2011

Sorry but unlike other reviewers hotmail does not get my vote. The simple reason was because I signed up on hotmail and one day while trying to get on to my account I found out that the site was not accepting my password. It was simply frustrating trying again and again

I contacted the customer support and used an alternative email for them to contact me and nothing happened and they never did contact me. For me hotmail is the worst and I am not going back with hotmail ever again. I will use another email site but I guarantee you it won't be hotmail that's for sure.

Thumbnail of user pamelay4
2 reviews
0 helpful votes
April 21st, 2017

My bracelet arrived today and i was sitting in the sun when I took it out of its little pink bay the sun caught it and all i could say was WOW THIS IS SO BEAUTIFUl

Thumbnail of user diddydog
1 review
0 helpful votes
December 1st, 2016

Beautiful dress and very quick postage to Australia...

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