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Panash has a rating of 3.66 stars from 503 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Panash most frequently mention customer service, good quality, and shopping experience. Panash ranks 5th among Indian Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 25 days
567 reviews
No positive highlights yet
This was a very pleasant experience. We were given precise estimates of when items would arrive and tracking/shipping information. Everything arrived on time and was as pictured, and the tailoring on my sister's lehenga was perfect! We had it made custom with measurements and where other designers have made it close but not quite the right fit, her choli blouse was perfect and she loved the fabric of the lehenga skirt. Overall we would shop here again!
Bought an item on 7 Nov 2023. Needed it by 27 Nov. Panash team kept saying everyday that shipping will be done in 2-3 days, but no action was taken. Finally cancelled my order on 21 Nov. Thereafter they said the refund will be reflected in my account in 4-5 Days. Now it's 4 Dec and I still haven't received a refund. I am never buying from this website again.
I have ordered 2 clothes from this company! 26 days ago, in the website shipping dates mentioned as 10 days! But gosh it has been 26 i haven't heard anything from them. I AM THE ONE WHO SENDS MANY EMAILS TO FOLLOW UP ON THE PACKAGE I PAID. I understand that might somedays but at least no one send me an email or updates. I hate the experience i am never gonna buy anything from them I feel i got scammed. Awful customer service ever!
This was a very pleasant experience. We were given precise estimates of when items would arrive and tracking/shipping information. Everything arrived on time and was as pictured, and the tailoring on my sister's lehenga was perfect! We had it made custom with measurements and where other designers have made it close but not quite the right fit, her choli blouse was perfect and she loved the fabric of the lehenga skirt. Overall we would shop here again!
Quality/styles seemed to be nice, shipping times were reasonable, and the website was easy to navigate / seemed like a legitimate professional business.
Website not honest about delivery time. I placed an order on 3/9/24, not shipped yet and it's 4/3/24
Given to us by a wedding party
All good however did not know there would be a duty charge. Should have been told about it before hand. My $200 Saree ended up being almost $300.
Like what I saw online
Thank you so much Panash India for delivering this Elegant Beige Saree. I am very happy with the product. The customer service also is very nice. They assured me about a good quality product and hence I placed the order. And order arrived on time.
We're delighted to hear that you're happy with your Elegant Beige Saree from Panash India! Providing beautiful and high-quality products, along with excellent customer service, is always our top priority. We're thrilled that we could meet your expectations and deliver your order on time. Thank you for choosing Panash India, and we appreciate your kind words. If you ever need assistance in the future or have any questions, please feel free to reach out. We look forward to serving you again soon!
Bought an item on 7 Nov 2023. Needed it by 27 Nov. Panash team kept saying everyday that shipping will be done in 2-3 days, but no action was taken. Finally cancelled my order on 21 Nov. Thereafter they said the refund will be reflected in my account in 4-5 Days. Now it's 4 Dec and I still haven't received a refund. I am never buying from this website again.
We sincerely apologize for the inconvenience and frustration you've experienced with your recent order. We understand the importance of timely delivery and efficient service, and we regret that we fell short of your expectations. Our team is actively looking into the delay in processing your refund, and we assure you that this matter will be resolved at the earliest.
I have not received any email regarding my order. I have not received my shipment yet.
Little concerned now. I don't know shipment date. This is the first email i received
The shipment shows delivered to us. We have emailed you the details. Please see and connect with us on the email. Please be assured we will look into the issue and resolve it at the earliest.
The website was easy to navigate, and the saree exceeded my expectations. Got it delivered today and unpacking it was a joy. The packaging is nice and the fabric has a lovely shine. Loving the detailed work. Thank you Panash India for making my shopping experience truly enjoyable.
We're thrilled to hear about your positive experience! Thank you for choosing Panash India for your saree purchase. We're delighted that the website navigation was smooth for you and that the saree exceeded your expectations. Our team takes pride in ensuring that each product is of the highest quality and delivered with care. We appreciate your kind words and look forward to serving you again in the future!
I feel that Panash truly cares about the customer experience. I could not have been happier when I received the finished product. It is beautiful, comfortable, elegant and fits well. That's exactly what I wanted.
I was looking for quality, feminine, well-made clothing. I hope to build my wardrobe from your products.
Ensuring our customers receive top-notch service and high-quality products is always our priority. It's fantastic to know that the finished product met and even exceeded your expectations in terms of beauty, comfort, and fit. We're honored to be a part of your wardrobe journey, and we look forward to providing you with more quality, feminine, and well-made clothing in the future. Thank you for choosing Panash India, and we can't wait to assist you with your next purchase!
JUST PLACED MY ORDER, WEBSITE IS EASY TO NAVIGATE AND INSTRUCTIONS ARE CLEAR.
Messages from Panash on correct size
MORE SELCTIONS, CUSTOM STICHING AND DECENT PRICES.
JUST PLACED MY ORDER, WEBSITE IS EASY TO NAVIGATE AND INSTRUCTIONS ARE CLEAR.
MORE SELCTIONS, CUSTOM STICHING AND DECENT PRICES
DO NOT BUY FROM THIS COMPANY! I ordered a custom lehenga set for a wedding that arrived far too small and not in any way made to the measurements I provided. Besides having nothing to wear for a friend's wedding, Panash refused to refund me unless I returned the garment to them in India (which cost me another $100). Now that it's been returned, they simply don't answer my emails requesting the refund they promised. This company is a total scam!
Products used:
None, I ordered a custom item that didn't follow any of the measurements I provided
I was happy to receive one saree promptly. I am sorry I am still waiting for my other saree I ordered. So far I did not get any reply to my queries.
Excellent quality and true to size. Excellent quality and true to size. Excellent quality and true to size.
Easy site navigation and plenty of appropriate choices.
Our team works hard to ensure easy site navigation and a wide range of appropriate choices, so it's fantastic to hear that you found our website user-friendly and suitable for your needs. Thank you for choosing Panash, and we look forward to serving you again in the future!
Easy layout to follow. So many different options to choose from.
We're glad you found our layout easy to navigate and appreciate the wide range of options we offer. We strive to provide a user-friendly experience while ensuring you have plenty of choices to meet your needs. If you have any specific suggestions or requests, please feel free to let us know. We're here to help!
I was very happy with my order which came more quickly than expected!
Thank you so much!
All the best
The site is very well done and it felt like a secure space
It proved to be the case.
Providing a secure and seamless shopping experience is important to us, and we're glad that you felt confident using our website. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future. All the best to you too!
I bought a lehenga and the blouse is so cheaply made. The thing that's supposed to be made out of glass is made from paper and already peeling off from the blouse. The necklace I spent so much money on does not look like the picture. It looks lot bigger and gawdy. Both products are horrible.
Excellent service and I really appreciate the quality and turnaround
Repeat client
Thank you for being a valued repeat shopper! We're thrilled to provide you with excellent service and high-quality products. Your continued trust and support mean a lot to us.
Dress was beautiful and fit perfectly. Even prettier in person.
Clothing was beautiful and prices were great.
We're thrilled to hear about your wonderful experience! It's fantastic to know that the dress exceeded your expectations and fit perfectly. Thank you for choosing us and for your kind words about our clothing and prices. Don't forget to tag us or use #wearingpanash when you post your pictures. We can't wait to see how fabulous you look in Panash outfit!
I loved the sarees I ordered. But the blouse didn't fit well. Maybe they need to ask for more detailed measurement?
Was trying the first time. Found the cost reasonable
The delivery was quick. It arrived before the expected timeframe.
The quality of the clothes and the price.
We're thrilled to hear that your delivery arrived quickly, even before the expected timeframe! Thank you for sharing your positive experience with us.
I love to order more from panash in the future, quality is so good and I purchased as a gift, they loved too.
Indian traditional wear selections.
It's wonderful to know that the dress exceeded your expectations and that both you and the recipient loved it. Providing high-quality Indian traditional wear selections is what we strive for, and we're thrilled that we could meet your standards. We look forward to serving you again in the future and helping you find more beautiful pieces for yourself or as gifts. Thank you for choosing Panash India!
Good quality and design. Perfectly fit to my figure
It has so many verities
We're glad to hear that you found the perfect Indian outfit that fits well and meets your expectations in terms of quality and design. If you ever have more occasions or events where you need a special outfit, remember to check their variety for more options. If there's anything else you'd like to share or ask, feel free to let us know!
I ordered two sarees on Oct 6. Since there was no movement on shipping after 7 days, I opened a ticket with them to ship my order. They shipped only one saree. On Oct 21, I asked them to ship the second saree, they said they can't ship it. Instead they asked me to buy a different one. I asked them how will they adjust the money if I buy another one. No answer. Today Oct 26.20 days later, I haven't received neither the saree or the refund.
I saw wide variety of collection.
We sincerely apologize for the inconvenience caused, and we appreciate your understanding. We have processed the refund for the missing saree, and the amount has been credited back to your account. We regret any delay in this matter and assure you that we are actively working to enhance our processes to prevent such occurrences in the future.
Ordered my size and was sent the wrong size. Customer service will not assist.
I thought the quality looked good and reviews were good. But they sent me the wrong size and will not fix it. Very disappointed.
We're truly sorry to hear about the mix-up with your order. Ensuring that our customers receive the correct size is of utmost importance to us, and we apologize for any inconvenience this may have caused you. Please know that we take your feedback seriously and are committed to resolving this issue for you promptly. Could you please provide us with more details at support@panashindia.com so that we can investigate further and work towards finding a solution? Your satisfaction is important to us, and we want to make things right. Thank you for bringing this to our attention, and we appreciate your patience as we address this matter.
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Providing precise estimates for delivery, accurate tracking information, and delivering items as described are top priorities for us. It's fantastic to know that everything arrived on time and met your expectations, and we're especially pleased to hear that the custom tailoring on your sister's lehenga was perfect. Thank you for your compliments on our quality, styles, shipping times, and website navigation. We truly appreciate your feedback and look forward to serving you again in the future!