• PartsVu

PartsVu

Overview

PartsVu has a rating of 4.19 stars from 2,247 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartsVu most frequently mention customer service, fast delivery, and timely manner. PartsVu ranks 11th among Auto Accessories sites.

  • Service
    290
  • Value
    23
  • Shipping
    23
  • Quality
    1741

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 86%
Positive
460
Neutral
31
Negative
44

Instant Feedback

9,373 reviews

4
See all photos

What reviewers want you to know

Positive highlights

  • Oem products fast free delivery Great customer service
  • Web site easy to use, product as described received faster than expected.

Critical highlights

No critical highlights yet

How would you rate PartsVu?
Top Positive Review

“Backorder vs shipped”

Michael K.
2/24/22

My experience was strange. I placed the order and shortly got an email saying the item was backordered about 6 week. Then, less than an hour later I got another message saying that it shipped! Its since come in the mail and is in great shape. Obviously a quick mix up but otherwise PartsVu was great.

Top Critical Review

“Backorder”

Edwin E.
3/20/24

I ordered a Yamaha tach 8 days ago, it's been over a week and I didn't receive a tracking number so I called today, sounds like the Yamaha tach that I ordered was out of stock so they had to order one from Yamaha, even when I bought it said they had in stock Now they don't know when they will receive the tach and I have to add 5 to 7 days for them to ship it to me Terrible business! Never buying again from here

Reviews (2,247)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (264) web site (134) right parts (65) order parts (68)
Thumbnail of user jasonk1504
1 review
0 helpful votes
December 4th, 2022
Verified purchase

Had what I needed and shipped fast. Will is again for all my boats needs. Thank you

Reason I chose this business:

Good reviews and had what I needed

Quality
Thumbnail of user anthonys2919
2 reviews
0 helpful votes
September 24th, 2023
Verified purchase
• Updated review

Great first time experience. New OEM display cover, well packaged and received in perfect condition. Great communication throughout the entire process. Highly recommend if they offer the goods you need.

Service
Value
Shipping
Quality
Was able to find the part I was looking for quickly,...
September 3rd, 2023
Verified site experience
• Previous review

Was able to find the part I was looking for quickly, and check out was simple and fast.

Thumbnail of user barrys632
1 review
0 helpful votes
December 11th, 2022
Verified purchase

Product as described. Fast delivery as always. Thanks

Quality
Thumbnail of user gregm1368
1 review
0 helpful votes
September 11th, 2023
Verified purchase

I ordered some Mercury keys. They got them to me early even though they had about a month lead time!

Thanks,

Thumbnail of user daniels2926
1 review
0 helpful votes
February 1st, 2022
Verified purchase

Very good prices, great customer service. Great selection of items.

Reason I chose this business:

Better prices.

Service
Quality
Thumbnail of user christopherc2080
2 reviews
0 helpful votes
April 7th, 2023
Verified purchase

First time using PartsVu. I'm happy with my purchase. The price was reasonable and the ability to search for the parts I needed was easy. They didn't have all of the parts I needed but nobody did. They were 1 of 3 sites I used to get all of the parts that I needed.

Thumbnail of user johnr4592
1 review
0 helpful votes
March 4th, 2022
Verified purchase

I had a good experience with Partsvu. They had what I needed and it arrived in a timely manner without any problems. Thank you

Quality
Thumbnail of user matthewl1258
2 reviews
0 helpful votes
September 7th, 2023
Verified purchase

Very pleased with the service. Had to place a special order that I needed in a rush. Was taken care of and received way before the deadline

Thumbnail of user matta363
1 review
0 helpful votes
March 19th, 2023
Verified purchase

Easy, fast and accurate. All parts were neatly boxed and properly labeled.

Quality
Thumbnail of user joset513
1 review
0 helpful votes
December 23rd, 2022
Verified purchase

Always a great experience, great customer service. The service kits a great One stop shop

Reason I chose this business:

They have everything I need

Quality
Thumbnail of user davidf4438
1 review
0 helpful votes
September 5th, 2023
Verified purchase

PartsVu had all the original parts for my Yamaha outboard. Easy look-up diagrams and good descriptions. They shipped quickly at a fair price. My rating is 5 star.

Quality
Thumbnail of user kenneths1508
1 review
0 helpful votes
January 14th, 2023
Verified purchase

Easy to find what I needed. Easy to order. Quick Delivery.

Reason I chose this business:

Had part I needed for Boat Pump.

Quality
Thumbnail of user vickys596
1 review
0 helpful votes
December 20th, 2021
Verified purchase

Very easy to order and fast to receive! Thank you!

Quality
Thumbnail of user kimc1789
1 review
0 helpful votes
March 12th, 2023
Verified purchase

Arrived on time but the package had been previously opened. I used it anyway and had no problems.

Quality
Thumbnail of user davidl6068
1 review
0 helpful votes
September 10th, 2023
Verified purchase

Looks and fits great. Thank you for providing this option for my Yamaha 90 HP engine cover.

Thumbnail of user christopherm2643
1 review
0 helpful votes
February 28th, 2023
Verified purchase

Great! They do a great job with anything you order. Highly recommend!

Quality
Thumbnail of user edwine106
1 review
0 helpful votes
March 20th, 2024

I ordered a Yamaha tach 8 days ago, it's been over a week and I didn't receive a tracking number so I called today, sounds like the Yamaha tach that I ordered was out of stock so they had to order one from Yamaha, even when I bought it said they had in stock
Now they don't know when they will receive the tach and I have to add 5 to 7 days for them to ship it to me
Terrible business!
Never buying again from here

Products used:
Yamaha tach

Service
Value
Shipping
Thumbnail of user scottb3295
1 review
0 helpful votes
September 25th, 2023
Verified purchase

Part numbers were clearly listed which helped me choose the correct part. They arrived on time and with instructions. Very smooth process.

Thumbnail of user garyh1316
1 review
0 helpful votes
December 12th, 2021
Verified purchase

Order arrived on time. Never have had any issues with PartsVu. Shipping price was reasonable. I would like to see PartsVu website show inventory levels of their parts. This can avoid ordering out of stock items and having to check (by phone or email) to see if any of your parts are going to be delayed. Showing "In Stock" quantities (ships within 24 hours), ships in 2-4 days (obtained from an outside warehouse), and "factory backorder-expected delivery in xx days" can be very helpful.

Reason I chose this business:

Previous good experiences.

Quality
Thumbnail of user jeffs2005
1 review
0 helpful votes
December 29th, 2021
Verified purchase

Good pricing good selection of parts, delivery was fine.
Thanks!

Quality
Thumbnail of user markb5281
1 review
1 helpful vote
September 19th, 2023
Verified purchase

Was able to find the Yamaha OEM parts and service for my outboard quickly. Shipping was quick & delivered on time. Would recommend using PartsVu.

Thumbnail of user ericl1219
1 review
0 helpful votes
March 31st, 2022
Verified purchase

Very easy to order and good selection of parts. Fast shipping and good prices

Quality
Thumbnail of user billg898
1 review
0 helpful votes
December 5th, 2022
Verified purchase

Great Job always!
Thanks for all y'all do each time I place
An order thanks
Bill Green

Thumbnail of user ronaldg854
1 review
0 helpful votes
August 16th, 2023
Verified purchase

Great help I do not understand why the lack of this seal was so much of a problem

Quality
Thumbnail of user leel556
1 review
0 helpful votes
September 18th, 2023
Verified purchase

I needed a 300 hour overhaul/tuneup kit for my Yamaha 150. The lady who helped me was very knowledgeable and friendly. I had a couple of questions, after I received the order, again very knowledgeable and friendly. Thank you for guiding me through my first complete overhaul. You guys are the best and very cost-effective!

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From the business

PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered

PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking fees, and customer-centric mentality.

Company Representative

Thumbnail of user ricks1042
Rick S.
Customer Service Manager
Typically does not respond to reviews

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4.2
2,247 reviews
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