• PC Game Supply

PC Game Supply

Overview

PC Game Supply has a rating of 3.99 stars from 274 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PC Game Supply most frequently mention gift cards, instant delivery, and several times. PC Game Supply ranks 3rd among Virtual Goods sites.

  • Service
    28

Proactively asks for customer feedback

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 60.9%
Positive
14
Neutral
2
Negative
7
51
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The worst customer service I have ever experienced.
  • I paid 15$ for an apple gift card which I did not receive and it over a week now without any refund at all.
How would you rate PC Game Supply?
Top Positive Review

“Convenient and straight to the point”

Horus O.
8/12/22

So far my 4 years of experience with this website has been good. Despite some issues with payments not going through in time, delay when it comes to clicking certain options, It still does exactly what it's intended to do. And the customer service team are quick to respond. Which is a bonus!

Top Critical Review

“I was scammed”

Holdenmcgroin
12/12/23

Bad I was scammed for quite a bit of money and everybody's saying that there's nothing they can do about it and I have no way to contact anybody

Reviews (274)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (10) gift card (10) order (24)
Thumbnail of user alexf974
1 review
1 helpful vote
November 23rd, 2023
Verified purchase

I payed with Apple Pay and got it almost instantly. I definitely plan on using this again!

Thumbnail of user chrisl154
Luke S. – PC Game Supply Rep

Thank you for the review Alex - we appreciate your business!

Thumbnail of user josephr2432
2 reviews
1 helpful vote
December 12th, 2023
Verified purchase

Bad I was scammed for quite a bit of money and everybody's saying that there's nothing they can do about it and I have no way to contact anybody

Thumbnail of user junef394
1 review
0 helpful votes
November 29th, 2023
Verified purchase

My purchase of Xbox Live Gold was a smooth and easy transaction, will be back.

Thumbnail of user seanb1044
1 review
0 helpful votes
November 24th, 2023
Verified purchase

Don't really care but I'm forced into doing this as I can't get passed this screen until I put 50 letters down.

Service
Value
Shipping
Quality
Thumbnail of user yasmeend3
1 review
0 helpful votes
December 2nd, 2023
Verified purchase

Good prices and fast…
Very good website and highly recommended.
I use it all the time!

Thumbnail of user gillianb37
1 review
0 helpful votes
February 16th, 2020

Had used this site a lot in the past to pick up Amazon cards, but unfortunately those are no longer available unless you purchase bitcoin.
I did ask customer service about it, and was just told it was going to stay as bitcoin only.
Never had any issues before, but I'll go elsewhere for my cards now.

Thumbnail of user keithf624
2 reviews
0 helpful votes
December 3rd, 2023
Verified purchase

Fast easy and the site was easy to use very well done will be using your service again

Thumbnail of user colleenc675
1 review
0 helpful votes
December 5th, 2023
Verified purchase

It was fast and easy to get and very understanding to fill out and send to someone

Thumbnail of user kerrym574
1 review
1 helpful vote
December 4th, 2023
Verified purchase

Still not got it, i brought this as a gift and im not happy this hasn't been received

* PC Game Supply attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user kennyl170
1 review
0 helpful votes
December 5th, 2023
Verified purchase

Would highly recommend and buy from again in the future when looking for giftcards.

Thumbnail of user davidm1144
1 review
3 helpful votes
May 4th, 2018

LAZY, automated con. I sent a note the brothers that own the place and it went directly to the half witted, non existent customer support. If everything is perfect, the order may work, but otherwise they will use their incredible intelligence to discern whether you are worthy to help and work with. So basically if there are ANY issues with the order, good luck!

Thumbnail of user gregn323
1 review
0 helpful votes
December 3rd, 2023
Verified purchase

Always reliable and I will continue to support them.

Thumbnail of user luism927
1 review
5 helpful votes
February 21st, 2023

They won´t process your order, just take your money, give you a fake phone verification window and you won´t be able to proceed. 100% scam. Careful with those shady sites.

Tip for consumers:
Avoid this site at all costs.

Products used:
None.

Service
Value
Shipping
Returns
Quality
Thumbnail of user chrisl154
Luke S. – PC Game Supply Rep

The customer's order was cancelled as we were unable to validate the transaction. The customer was not charged, the customers payment method was "preauthorized" learn more about pre-authorizations here: A pre-authorization charge, also known as a pre-auth or authorization hold, is a temporary hold placed on a customer's payment card. It's used to verify that the account is valid and has sufficient funds to cover a pending transaction, without actually debiting the cardholder's account upfront.

Thumbnail of user katep397
1 review
0 helpful votes
December 2nd, 2023
Verified purchase

I love it using it very well it well good for me and my son

Thumbnail of user leahl99
2 reviews
0 helpful votes
November 29th, 2023
Verified purchase

I placed the order then I had to wait while the website was getting ready to do a background check on the order. It took forever to get the order and I still haven't received word that the card was delivered!

Thumbnail of user richardg3469
1 review
0 helpful votes
November 26th, 2023
Verified purchase

Service was seamless there was not any issues very prompt very good thank you so much

Thumbnail of user ashild
1 review
0 helpful votes
November 28th, 2023
Verified purchase

Bought psn card delivery within second after payment and no error

Thumbnail of user ivical1
1 review
0 helpful votes
December 12th, 2023
Verified purchase

Never get promo code for discount...
I've been buying for a couple of years and I've never received anything from you. You took my nivac once and I never activated the code.

Thumbnail of user guilhermef10
1 review
0 helpful votes
November 24th, 2023
Verified purchase

Ok im waiting for the purchase kskskskskssssdkskskskskekekdk

Thumbnail of user josephec52
1 review
3 helpful votes
June 19th, 2023

I tried to buy a digital Apple Play Card as a gift for a friend's birthday. I used Paypal as suggested. After they got my name, phone number, home address and Paypal authorization, I got an email saying "we were unable to process your payment and deliver your order." Paypal had already authorized the payment and I have never had a problem paying anything with Paypal. I feel like this was just in order to get all of my information for future scams or spam.

Thumbnail of user chrisl154
Luke S. – PC Game Supply Rep

People use the word "scam" too loosely when leaving reviews. Scamming is when someone or some company intentionally steals from you or tries to rip you off. We have been in business for 10 years, we did not operate this company for the past decade to to get your email and phone number. Joseph did place an order, however we could not validate the transaction and the order was cancelled. Joseph was not charged any money, we did not do anything with Joseph's information.

Thumbnail of user kevink1659
1 review
0 helpful votes
August 14th, 2021

Etransferd the companys email made my payment of $155.95 but I didn't get a refeffece number. Still didn't get my paysafe card I tried to call the contact number it said out of service :/

Thumbnail of user davidm7913
1 review
0 helpful votes
August 2nd, 2022
Verified purchase

Very straightforward and efficient. With just a few clicks, I was done. Simple like it ought to be.

Reason I chose this business:

Ease of access

Thumbnail of user shareanns
1 review
0 helpful votes
July 27th, 2023

I used to go on this site when I was living in Phoenix Arizona to buy an Amazon and Itunes gift card

Thumbnail of user tracig6
54 reviews
434 helpful votes
July 26th, 2022
Verified purchase

I've purchased from PC Game Supply several times and I've always had great experiences. Would highly recommend.

Thumbnail of user joshuaf507
1 review
0 helpful votes
August 2nd, 2022
Verified purchase

Been using PC Game Supply for the past 3 years to get my codes. Super fast, super reliable and very cost effective.

Reason I chose this business:

Hard to secure non expensive US codes for my playstation account. Purchased from PC Game Supply once and have been a continual patron since.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

PCGameSupply.com collaborates with Sitejabber, a reputable customer review platform, to gather and display genuine customer reviews. This partnership benefits both companies as well as potential customers seeking insights into the shopping experience on PCGameSupply.com.

Sitejabber serves as a trusted platform where customers can openly share their experiences, opinions, and feedback about various online businesses, including PCGameSupply.com. Customers who have made purchases or interacted with PCGameSupply.com can leave reviews on Sitejabber based on their firsthand experiences. These reviews cover various aspects such as the ease of navigation on the website, the efficiency of the purchasing process, the quality of the digital codes received, customer service satisfaction, and overall shopping experience.

The collaboration between PCGameSupply.com and Sitejabber enables prospective customers to access authentic and unbiased reviews. These reviews offer valuable insights into the reliability, credibility, and overall satisfaction levels of existing customers with regard to PCGameSupply.com's services. By providing a transparent platform for customers to share their opinions, Sitejabber helps potential shoppers make informed decisions before engaging with PCGameSupply.com.

For PCGameSupply.com, this collaboration is instrumental in building trust and credibility among potential customers. Positive reviews serve as testimonials that highlight the platform's strengths, such as prompt digital delivery, authenticity of codes, secure transactions, and exceptional customer service. Conversely, any constructive criticism or negative feedback shared on Sitejabber allows PCGameSupply.com to address concerns and improve its services to meet customer expectations.

The integration of Sitejabber reviews on PCGameSupply.com's website offers a comprehensive overview to new customers. They can access these authentic reviews directly on the site, allowing them to gauge the experiences of past shoppers before making a purchase. This transparency helps foster trust and confidence in the platform, influencing potential customers positively.

Overall, the collaboration between PCGameSupply.com and Sitejabber serves as a beneficial alliance in the online retail landscape. It empowers customers to voice their opinions, assists PCGameSupply.com in enhancing its services, and provides potential customers with a reliable source of information to make informed decisions about their shopping experience on PCGameSupply.com.

Business History

PCGameSupply.com had established itself as a prominent online retailer specializing in digital delivery of prepaid cards for the gaming and entertainment industry. However, specific details regarding the founding and early history of the company may not be publicly available or extensively documented.

PCGameSupply.com emerged in response to the increasing demand for digital codes, prepaid cards, and in-game currencies across various gaming platforms. The company recognized the evolving preferences of gamers and entertainment enthusiasts who sought convenient and instant access to these digital products without the constraints of physical purchases.

The platform was designed to cater to this need by offering a diverse range of prepaid cards for popular gaming consoles such as Xbox, PlayStation, and Nintendo, along with digital codes for platforms like Steam and various entertainment services. Its focus on instant digital delivery became a key selling point, ensuring customers could swiftly access and redeem their purchased codes.

Over time, PCGameSupply.com solidified its position by emphasizing authenticity and reliability. Unlike certain marketplace platforms, PCGameSupply.com opted to establish direct relationships with product publishers. This strategic decision allowed the company to source its products directly from publishers, ensuring that the codes delivered to customers were genuine, valid, and fully functional. This approach significantly reduced the risks associated with counterfeit or expired codes, fostering trust among customers.

The platform's user-friendly interface, multiple secure payment options, and commitment to prompt customer service contributed to its growing popularity within the gaming and entertainment communities. Its collaboration with review platforms like Sitejabber further strengthened its credibility by showcasing genuine customer experiences and feedback.

While the specific details of PCGameSupply.com's founding and early journey might not be extensively documented, its success and recognition within the gaming and digital entertainment market stem from its dedication to meeting the evolving needs of its customer base. By prioritizing authenticity, instant digital delivery, and user satisfaction, PCGameSupply.com has established itself as a reliable and trusted online destination for purchasing prepaid cards and digital codes in the gaming and entertainment industry.

Company Representative

Thumbnail of user chrisl154
Luke S.
Usually responds not within the first month

How do I know I can trust these reviews about PC Game Supply?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

4.0
274 reviews
Have a question about PC Game Supply?