• Pelican Commerce

Pelican Commerce

Overview

Pelican Commerce has a rating of 4.92 stars from 66 reviews, indicating that most customers are generally satisfied with their purchases. Pelican Commerce ranks 11th among Ecommerce Tools sites.

  • Service
    19
  • Value
    17
  • Shipping
    4
  • Returns
    4
  • Quality
    16
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
21
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What reviewers want you to know

Positive highlights

  • I would HIGHLY recommend Daniel and his team at Pelican Commerce!

Critical highlights

No critical highlights yet

How would you rate Pelican Commerce?
Top Positive Review

“One of the online world's most outstanding service professionals.”

Shane M.
11/22/23

Daniel is one of the online world's most outstanding service professionals. He and his team sweat all the details, go far being their call of duty, and deliver ON-TIME and ON-BUDGET work. He put his reputation on the line and persuaded me to migrate to Shopify from OpenCart, which was a risky proposition for our business given our SEO reliance. He then executed perfectly, covering tens of thousands of redirects and backlinks with ease. Our business can now return to growth mode now that we are using 21st century tools. I give Daniel and his team my absolute highest recommendation.

Top Critical Review

“Do NOT pay Pelican Commerce to migrate your Shopify products to Ecommerce Platforms”

Frustrated E.
4/12/18

I contacted Pelican Commerce to migrate products from my shopify store to Amazon and Google. I hired them because they were on Shopify's preferred vendor list and had high ratings. Unfortunately, I didn't do enough digging to find all of the online complaints about them not having the expertise and not completing migrations jobs. My business is now out $500 and none of the jobs I hired them to do were complete. The owner or "Lead Project Manager" didn't read my initial request close enough and miscalculated the job cost. They then rushed through it, said it was done and I found out half my products weren't synced up and they would not help me fix it. Just trying to help other small businesses with small budgets avoid getting robbed like I did.

Reviews (66)

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Reviews that mention popular keywords

pelican commerce (27)
Thumbnail of user shane.minte
1 review
0 helpful votes
November 22nd, 2023

Daniel is one of the online world's most outstanding service professionals.

He and his team sweat all the details, go far being their call of duty, and deliver ON-TIME and ON-BUDGET work.

He put his reputation on the line and persuaded me to migrate to Shopify from OpenCart, which was a risky proposition for our business given our SEO reliance.

He then executed perfectly, covering tens of thousands of redirects and backlinks with ease. Our business can now return to growth mode now that we are using 21st century tools.

I give Daniel and his team my absolute highest recommendation.

Products used:
Shopify migration.

Service
Value
Quality
Thumbnail of user tonyr399
1 review
4 helpful votes
May 14th, 2020

Ran into some issues with the migration but after finding a solution they put in the extra hours and got the job done right. Daniel was always reliable and professional, recommended.

Thumbnail of user ae85
1 review
4 helpful votes
August 1st, 2021

I cannot find the words to express how magnificent Pelican Commerce is. I have been trying to figure out how to connect my Shopify site to Hostgator, and within 1 hour, Daniel made all of the connections for me. I will be using them for future projects and feel lucky to have found them on Google. If you are looking for an honest, reliable, and professional service, please hire this company! Good service is so hard to find; thank you so much from the bottom of my heart. We appreciate you!

Thumbnail of user sergem35
1 review
0 helpful votes
May 13th, 2022

Amazing service, incredibly helpful, achieved the exact outcome I was looking for. Very professional, personable, and easy to contact. Daniel and his company communicated well and worked with me throughout the process to help expand my business and reach new platforms. Genuinely nice and helpful individual, went above and beyond my expectations. Will definitely do more business with Daniel and Pelican Commerce in the future and highly recommend to anyone looking to grow their business across multiple online platforms!

Products used:
Online platform consultation

Service
Value
Quality
Thumbnail of user ulisesg11
1 review
1 helpful vote
March 29th, 2022

So, we needed assistance with migrating our hip hop jewelry site, www.blingcartel.com, from our outdated Yahoo Small Business platform to Shopify. After conducting extensive research, combing through customer reviews, and comparing prices, we decided to go with Pelican Commerce. Right from the start, we felt very comfortable dealing with this company. We initially had reservations choosing a service that could perform the migration from Yahoo Small Business to Shopify competently, but after talking with Daniel, the owner and project director, he made us feel very comfortable and answered all of our questions and concerns. The entire Pelican Commerce team was very knowledgeable, eager to help and the end product honestly exceeded our expectations. The after sales service was amazing and it felt like Pelican Commerce really cared about our 100% complete satisfaction. We are a very demanding company and attention to detail is very important to us, and Pelican Commerce was able to graciously handle all of our numerous requests until the site looked exactly how we wanted it, true to our branding and slick and polished. If you're looking for a migration service for your website, we would definitely recommend them. Thank you so much, Daniel, and the rest of the dedicated team at Pelican Commerce!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jacku316
1 review
0 helpful votes
July 18th, 2022

Being involved with e-commerce for 26 years and using multiple e-commerce platforms over the years, We have found website developers to be flaky for lack of a better term. Many will promise you the world upfront to obtain your business but at some point fall flat or disappear altogether.

When looking for a new web developer that was familiar with the Shopify platform, we found Pelican Commerce. We were using Magento for the past 6 years and had to make a decision... upgrade to Magento 2.4 and deal with the expense and aggravation of upgrading or switch to a different E-Commerce platform altogether which means migrating customers, order history, products, payments, google search, additional apps such as text chat and things we hadn't even thought of as well as learning how to work with a new to us platform. Magento offers a ton of flexibility but is also very complex and not user friendly... you essentially need to have a web developer on retainer to get even the smallest features implemented and fixed as they rarely work perfectly on the first try.

We were always impressed with how the Shopify platform seemed easy to use from an end user perspective and after speaking to Daniel at Pelican Commerce during our initial phone meeting, We felt confident that Shopify was the platform we wanted to use. Daniel gave us an overview of the time needed and costs and exactly the services they provide. We felt the costs were reasonable and the time frame from start to finish was also quicker than we had initially figured.

To say we were impressed is an understatement. Daniel and his staff know Shopify inside out. They handled the special features our somewhat intricate websites needed including multiple e-commerce store fronts, adding the option of multiple product attributes, handling both physical shipped merchandise as well as virtual services that do not require shipping, handling multiple variations of the same products and services which Shopify does not innately offer as well as adding a custom payment form. An initial time estimate of 4 to 8 weeks for the completion of the first site ended up being just under 5 weeks to go live.

We always expect a few bugs before everything is working 100% and Daniel was accessible almost immediately upon email and phone contact including weekends. The few minor issues that we encountered with a 3rd party app were resolved quickly and we are 100% satisfied with the end result.

We recommend contacting Pelican Commerce for your e-commerce needs as they are a shining star in their field.

Tip for consumers:
Do not hesitate using Pelican Commerce

Products used:
Website Migration and Setup Service

Service
Value
Quality
Thumbnail of user kylad28
1 review
1 helpful vote
December 2nd, 2022
Verified purchase

Daniel and his team at Pelican were extremely knowledgeable to get us from Volusion to Shopify. We own a needle felting supplies business and had several years of order history, hundreds of product listings, tens of thousands of customers in our history, and a LOT of questions regarding a move. They took care of us and we got our new website up and running with very few hiccups. Any hiccups were a result of the internet being difficult, not anything Pelican did wrong. Their process anticipates hiccups and minimizes any issues you might have. We never could have done it on our own! Thanks to the whole team. -Sarafina Fiber Art

Service
Value
Quality
Thumbnail of user jamilh24
1 review
0 helpful votes
December 2nd, 2022

I contacted Pelican Commerce to do an e-commerce migration. Considering I was with my old platform for over 8 years, I was hesitant at first, but Daniel and his team put me at ease. They communicated multiple times daily, even on weekends. The entire migration was completed on time and most importantly with no issues! I would HIGHLY recommend Daniel and his team at Pelican Commerce!

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikew1297
1 review
17 helpful votes
December 6th, 2020

This is my first experience with pelican Commerce and I have to say I couldn't be more pleased! The team at Pelican very quickly obtained all the information needed for the project and in a matter of a few days I had all of my Amazon listings copied over to my Walmart store. Quick, friendly, thorough and trustworthy. I will be using Pelican Commerce again in the near future and I recommend you give them a try.

Thumbnail of user trishg20
1 review
23 helpful votes
January 21st, 2019

We hired Pelican to do the migration of moving our online store from Big Commerce o er to Shopify. They did everything. I feel like I did mostly nothing to assist, which is exactly what I was looking for! They finished up just in time for our first product launch of 2019. It was a huge launch and went off without a hitch! Great team. Fast response and work completed on time. I highly recommend them.

Service
Value
Thumbnail of user timothyc931
1 review
1 helpful vote
March 3rd, 2022

I have been trying for over a week to reset my DNS records through Network Solutions and after 5 or 6 calls to them finally found Daniel at Pelican Commerce who helped me out and fixed my problems in about 15 minutes. He was very helpful and called me directly to help.
Tim
Wallets Plus

Thumbnail of user joshuad152
1 review
20 helpful votes
April 24th, 2019

Let me just start by saying, MONEY WELL SPENT. Daniel and Adam provided us with the opportunity to increase our business on Wal-mart 10x over. They also helped by giving great advice on e-commerce growth. Their service surpassed all expectations! We highly recommend them. A quick growth example, we increased our monthly sales from Wal-mart from $400-$500 a month to $13,000 in the first month! Amazing.

Thumbnail of user parrvisiona
1 review
23 helpful votes
April 25th, 2018

I have nothing but praise for Pelican Commerce! Daniel made sure he totally understood my needs before we started the project. Kate was the person who helped me through the entire Shopify process! I cannot say enough praise for this company! They Rock! I'm so happy with my new site! I'm connecting now with my targeted audience thanks to their first class customer service and help! I would highly recommend Pelican Commerce if you want a successful Shopify Website!

Tip for consumers:
I would highly recommend Pelican Commerce if you want a successful Shopify Website!!!!

Service
Value
Quality
Thumbnail of user markh2914
1 review
2 helpful votes
August 18th, 2021
Verified purchase

For context, I own a brick and mortar retail store and also an ecommerce store. Having been a Volusion customer for over eight years I was reluctant to migrate my site to another platform. However, after researching Shopify I decided to make the move. Aside from the obvious concerns associated with migrating a lot of products and history, my biggest concern was maintaining my SEO as I rank very well for a host of popular products. I am happy to report all went VERY well and I noticed no downside of the move at all but plenty of upside. I definitely made the right move choosing Shopify and Pelican Commerce. Daniel and his team clearly understood what I was looking to do and executed perfectly. I look forward to using them for additional services in the future.

Thumbnail of user marieh183
1 review
20 helpful votes
April 2nd, 2019

I rarely give 5 stars to anyone unless they exceeded my expectations! Daniel and Adam were extremely helpful with my goals. Not only did they get the job done, they were very helpful, fast, courteous and REASONABLE! I would certainly recommend them to anyone who is needing help. With my sincere thanks and gratitude on a job well done!

Thumbnail of user frustratede
1 review
23 helpful votes
April 12th, 2018

I contacted Pelican Commerce to migrate products from my shopify store to Amazon and Google. I hired them because they were on Shopify's preferred vendor list and had high ratings. Unfortunately, I didn't do enough digging to find all of the online complaints about them not having the expertise and not completing migrations jobs. My business is now out $500 and none of the jobs I hired them to do were complete. The owner or "Lead Project Manager" didn't read my initial request close enough and miscalculated the job cost. They then rushed through it, said it was done and I found out half my products weren't synced up and they would not help me fix it. Just trying to help other small businesses with small budgets avoid getting robbed like I did.

Service
Value
Quality
Thumbnail of user derekl297
1 review
2 helpful votes
June 9th, 2021

We had hired Pelican Commerce to transition our large inventory site from Woo-Commerce to shopify. Daniel and his team were very responsive and helpful throughout the transition. The project was very quick and was seamless. The pricing was very reasonable given the level of service. Would highly recommend for any future migration projects.

Tip for consumers:
Very helpful and responsive team. The use of basecamp is a great way to stay updated on the process and raise requests.

Products used:
Woo Commerce to Shopify Site Migration

Service
Value
Quality
Thumbnail of user andrewl1172
1 review
3 helpful votes
April 13th, 2021

We contacted the team at Pelican to assist us with bulk uploading products to Walmart from our Amazon listings. The staff at Pelican were very knowledgeable and professional in every regard. They were also very prompt with our questions and concerns before, during and after the project. Pelican outlined the scope of the project in great detail and made sure that we understood everything before proceeding.

Since the project was completed, our Walmart orders and Walmart GMV have shot to the moon! Our Gross Merchandise Volume has increased 583.72% over the same time last year! (10 week period) After they finished the Walmart project we have since contacted Pelican to do a Shopify project and are currently lining up an eBay project as well. Our company is confident that the same type of success will follow with these projects as did with the Walmart one.

We highly recommend contacting Pelican if you are in need of the their many ecommerce services that they provide.

Products used:
Ecommerce services

Service
Value
Quality
Thumbnail of user habesk
1 review
1 helpful vote
August 21st, 2021

I've talked with Daniel to clone my amazon listing to a Walmart account and It was awesome, I can recommend it to everyone!

Thanks!

Service
Value
Shipping
Returns
Quality
Thumbnail of user samanthab575
1 review
3 helpful votes
March 18th, 2021

I hired Daniel and his team to migrate my existing e-commence site that was hosted on Big Cartel to Shopify. They migrated all the pages, the look and feel, the more than 250 product listings (including the photos, descriptions, price, variations, everything!) and got my new Shopify site set up to my liking. I of course had to provide photos and some direction of what I wanted, but they made suggestions and helped me navigate the new world of Shopify and all its options. I also had them set up a wholesale app, and we encountered one issue, but they efficiently fixed it. They were very fast, very affordable, and I would hire them again in an instant. I have already recommended them to many other small business owners.

Service
Value
Quality
Thumbnail of user sw651
1 review
3 helpful votes
April 24th, 2021

Migrating a business website from one web platform to another can be a overwhelming, daunting, and expensive task. US Water Rescue used Pelican Commerce to help with transitioning from a Volusion platform to a Shopify platform. They were priced right, got the job done, and were very helpful and knowledgeable.

Thumbnail of user masonc132
1 review
0 helpful votes
December 2nd, 2022

We had been putting off migrating to Shopify for the longest time out of fear our SEO and conversion rate would take a hit. We knew we needed to make the switch but couldn't feel comfortable with any of the Shopify apps that claim to do the migration for you and didn't want to pay for Shopify+ so that they would help us migrate.

Most of our traffic comes from our rankings in Google so making the switch was a MAJOR risk for us. However, Pelican reassured us through their diligent process and previous experience that we would be in good hands.

They were 100% right.

We needed someone who would care about our migration as much as we cared about our own business and that was what we got with Pelican. They left no stone unturned.

After the migration, we saw no dip in traffic or conversion rate. The goal was to get to Shopify with the same metrics as we previously had and Pelican passed with flying colors.

So if you are stuck with your business on an undesirable platform but feel like you're in too deep because of your SEO rank, conversion rate or in depth process you already have built out, you must know Pelican can help.

Thanks again to the team for a job well done!

Thumbnail of user toma476
1 review
6 helpful votes
June 17th, 2020

John and the team were extremely helpful with facilitating our migration over to Shopify from Wordpress. I had no confidence in myself doing it and I'm glad I found them on Google to do it for me. They were trustworthy and very quick in getting everything setup for me. They were also affordable for a start-up like us.

All-in-all, I highly recommend them for Shopify migrations.

Thumbnail of user jerryk118
1 review
19 helpful votes
February 2nd, 2019

Our company had Pelican Commerce transition our website from Wordpress to Shopify. They handled everything quickly with ease. All request were completed on time and the resulting website turned out fantastic. I would highly recommend them

Thumbnail of user karinar43
1 review
19 helpful votes
December 14th, 2019

This team is clearly smart, helpful, friendly, and work really well communicating with you and within their team themselves. Migration from (what I used them for) Big Commerce to Shopify took a bit longer than expected but was all worth it in the end (I only mention the longer time frame in case you're considering them and want to know how long it takes, which was about 8 1/2 weeks). They always answered all of my questions thoroughly and assured me that each step was going smoothly. If they needed anything from me it was easy to understand how to get them exactly what they needed so the job could continue swiftly. Over all I would highly recommend using them, over some other hands off company, or trying to do what they do yourself. They're clearly the pros!

Tip for consumers:
Be patient, and cooperative and all will go smooth and fast! You will be satisfied with the end result.

Products used:
Migration service

Service
Value
Quality

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From the business

Hi! We're Pelican Commerce an E-Commerce agency with a small team of talent highly focused on working with established businesses around the world. Our mission is to put the platform back into the business owner's hands so they can make faster decisions and have more control over growing their business. We specialize and work exclusively with Shopify, Amazon, and Walmart. We also offer Advertising Creative and Management Services (PPC, PPA, and PLA) on Google, YouTube, Facebook, and Instagram. We migrate established companies to the Shopify platform while retaining the years of SEO Rank and Equity that is the essential driver of revenue for a business online. We design and set up Shopify top to bottom so you're ready to start growing the second we launch your new store. Our consulting services are great for discovering what direction to take your business and creating a master roadmap for steady growth. E-Commerce advertising is a breeze on Shopify and we set up and optimize your catalog for Google Shopping, and Meta Commerce to promote and blow up your products online. Reach out to us and schedule a discovery call to go over your project today. We look forward to working with you!

Business History

Pelican Commerce is located at the Gates of Disney World in Windermere, Florida. We’re a small team designed to help clients from all around the world modernize their online presence. We help companies of all sizes create the best online experience for their customers.

Company Representative

Thumbnail of user daniele147
Daniel E.
Project Director
Hi! I'm Daniel, Project Director of Pelican Commerce. I've spent the past 16 Years in the E-Commerce industry as both a Retailer and an Agency helping hundreds of clients achieve their mission. My team and I specialize in product catalog management, platform migrations, and advertising services focused on selling products to end consumers online.

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