• PENTA

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Overview

PENTA has a rating of 1.25 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. PENTA ranks 28th among Property Management sites.

How would you rate PENTA?
Top Critical Review

“100% scam”

Lu C.
10/27/13

100% scam I bought and paid for a Canon printer almost 2 months ago and was expecting it to arrive in few days as indicated on website (2-3 days). Week later, still no printer, so rang to see how much longer it will be. Was told they were having a problem with supplier, but the printer is on the way now. Another week later... rang again and was told exactly the same story again. At that point I decided to cancel the order which I was told has to be done by email. Ok, so I emailed my request to cancel straight away and never heard anything back since. It's now been almost 2 months since placing the order. Watch out for Penta! Scammers & liars! 2-3 times and have been lied to each time."it will arrive in few days or

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user luc2004
1 review
2 helpful votes
October 27th, 2013

100% scam

I bought and paid for a Canon printer almost 2 months ago and was expecting it to arrive in few days as indicated on website (2-3 days).
Week later, still no printer, so rang to see how much longer it will be. Was told they were having a problem with supplier, but the printer is on the way now.
Another week later... rang again and was told exactly the same story again. At that point I decided to cancel the order which I was told has to be done by email.
Ok, so I emailed my request to cancel straight away and never heard anything back since. It's now been almost 2 months since placing the order.
Watch out for Penta! Scammers & liars!

2-3 times and have been lied to each time."it will arrive in few days or

Thumbnail of user unhappyc9
1 review
2 helpful votes
April 25th, 2013

Your review will help others learn about this website.
I wish i read these reviews before dealing with this backyard shop.
Paid for the item in time, selected for 'pick-up' deliver, waited for 4 weeks just to be told that 'item was allocated to another order, but if you want it, you can pay extract $15.'
And this is after following up with them the week before, when they said 'the item is in its way from our warehouse in SA, will be available collection in 2-3 business days'
What a bunch of liars. Their shop should be closed and charged with misleading practises.
Never deal with them again!
Please do not review if you are affiliated or have a conflict of interest with this website.

Thumbnail of user mrn1
12 reviews
55 helpful votes
April 17th, 2011

Incompetent, for sure. Evil? Maybe. Their business practices are a farce: they don't read or respond to emails; they charge before shipping; they barely speak English.

People have reported (http://forums.whirlpool.net.au/forum-replies.cfm?t=*******&p=-1&#bottom) that their credit cards have been fraudulently used after they shopped there.

Avoid like the plague. Low prices = high risks.

Thumbnail of user edc14
1 review
2 helpful votes
July 18th, 2013

Penta Group is 1 of 11 websites registered by this individual. All associated sites have multiple inaccuracies ie stock levels, delivery times, falsifying membership to national and international associations, do not update online order status, cannot give a straight answer to enquiries about delivery
- see whirlpool forum for complete list http://forums.whirlpool.net.au/forum-replies.cfm?t=*******&p=27

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About the business

Penta Group is one of Australia's leading computer stores of famous brand names, quality hardware, software and services to consumers since 2003.

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