Petallush has a rating of 2.94 stars from 335 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Petallush most frequently mention customer service, return policy, and full refund problems. Petallush ranks 89th among Women's Clothing sites.
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Measurements incredibly helpful to order an accurate size. I hope that it works out so I don't need to return or exchange. Fist time shopping here, but reviews reveal satisfied customers.
Tried to return items that were too small but got the runaround each time. First was an offer to reinburse $17, then $24, then $36 and now $42 which is half of what I paid. Then they tell me they don't send return shipping labels; that I must accept one of their offers. After reading a similar review where they didn't even receive the final payout, I'm in disbelief that Petullush get away with this criminal activity. Buyer beware!
Easy and fun. It's a gift. I'm sure she will like it.
Tried to return items that were too small but got the runaround each time. First was an offer to reinburse $17, then $24, then $36 and now $42 which is half of what I paid. Then they tell me they don't send return shipping labels; that I must accept one of their offers. After reading a similar review where they didn't even receive the final payout, I'm in disbelief that Petullush get away with this criminal activity. Buyer beware!
Tip for consumers:
Buyer beware. This company is a ripoff.
Products used:
Shirts
The dress is perfect and the size I always wear…but…way too tight across my chest. Everything else is great!
Saw the dress and wanted to buy it.
Saw the dress and wanted to buy it.
I was happy when I received my dresses in the mail. They fit right and were made from good material.
I wish your coupon codes worked. I waited a long time for delivery, but the dress is well worth it.
It popped up in a search for navy dresses.
I liked how it looked on the model. My husband picked this one, too.
It popped up in a search for navy dresses.
Thank you! Easy k; lk'; salkldsjf'ldjflajd'flajsd'laj'sdljf'asldjf'lsa
Easy ordering! User friendly. Safe ordering. Good choices.
I bought 4 dresses for my girls and one came in the wrong size. Not only would they not let me return the dress for the right size they wouldn't refund my money. After a month of dealing with their customer service I finally settled for a half refund, which they never refunded! It's been a bad enough experience that I'll never be back. It's a shame that their return process is so terrible!
Products used:
Dresses
I'm so disappointed with this company. 13 messages back and forth with this company and still no return authorization. The clothing fits very small and it is of poor quality/color. The company did not ship my complete order and asked for multiple pictures and for me to weigh the box to prove that an item was missing. No packing slip. Poor English in email correspondence. Buyer BEWARE!
Products used:
shirts and dresses
User friendly. Liked the presentation of the products.
Found this dress on site
The site never tells you it isn't an American site. The charge to my card came from Paris, France. Every piece of clothing I ordered comes from China and so the sizes run a size or two smaller than American sizes. I measured and went with the size bigger and even that is tight. I am VERY disappointed in the site. I probably won't be ordering from them again.
Tip for consumers:
I honestly don't think this is an up and up business. I think it is just another one coming from China.
Products used:
A blouse and 2 dresses
My experience is HORRIBLE as I have not received my order.
Cute dresses for a reasonable price
Loved the styles as they are unique and great value for money too. I was worried they would not fit and the return process would be a nightmare but luckily only 1 of the items was not a great fit on me and I will probably just give that to a friend
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Dress was supposed to fit a size M 8/10 and I am only a B cup, size 7 and it was so tight in the chest and back I couldn't move my arms or get it on or off easily. When it was supposed to be a little big. Dress was translucent as well and when I contacted them to return it the girl who answers named Rachel tells you you can't have a full refund and they do not want the dress back. Only offered $22 about half of what I paid and these dresses aren't cheap they're almost $50 a piece, definitely not worth the money. Paid $12 for the dress to be mailed back anyway since I can't wear it.
Products used:
Dress
Cute stuff! Easy shopping and account setup. Thanks!
Quick and easy to navigate. Thank you! Best part? Quickest Delivery, ordered August 11th, received August 17th, 2022! Thank you, much appreciated...
I had issues inputting my credit card yesterday that's why I didn't finish submitting my order but other than that ok.
I liked the style of the dresses and prices appear reasonable. My first time ordering from this website so I really hope the size chart is accurate!
Dress is sized much smaller than expected. PLEASE SEND INSTRUCTIONS FOR HOW TO RETURN FOR REFUND.
I had order some dresses and the order dropped off the computer. I hope I don't get two orders of the same dresses. I have received on email with the 2 orders. I tried to contacted someone about the order, but they make impossible to talk with a human. I am very upset with the whole experience working with the company. Can't the company afford to call a customer.
What customer service. I never talked with anyone from the company. I had a text from a man called Kent, but he didn't work for Pettallush. He was a go to guy from another company.
I like the styles and I like long dresses.
I liked the dresses. But I guess I will never see them.
I had order some dresses and the order dropped off the computer. I hope I don't get two orders of the same dreeses
I like the styles and I like long dresses.
I love the styles available! So pretty and classy.
Super easy I have been looking for a few days for dresses and these caught my eye and I had to try I am praying they fit as this is my first time trying. The website was beautiful although a little clunky with a new window popping up every time I clicked on something so then it was hard to tell if everything I selected was in my cart. But it worked out in the end and I pray the dresses fit me
I received my order and the one dress I was able to get on but it was difficult to remove... and the one other one after trying on I don't like very much its too long and feels a bit frumpy
I saw an ad on instagram
Good service, delivery could be faster but dresses are really pretty
Easy ordering…. Just takes to long to come…. Hopefully Petallush can fix this….
Looked at reviews first….
Decent shopping experience and got the dress in about a week… just a lil disappointed in the size chart. Followed it and the dress was too tight on my bust. Will try to return for a larger size.
Saw an ad on insta
Great product, user friendly website. I love petal lush!
Have great experiences with Petal lush