Pink Boutique has a consumer rating of 3.8 stars from 140 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Pink Boutique most frequently mention customer service and next day.Pink Boutique ranks 7th among Dresses Other sites.
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Ordered multiple times from this company as I love there clothes! Really good quality material & true to sizing. I ordered a jump suit from them a couple of weeks ago & needed some advise. I contacted customer services & spoke to a woman called Sarah, she was absolutely amazing & helped me in every way she could! Although I was terrible at replying to her she always made sure her replies were quickly sent to me to resolve the matter! 10/10 on their customer service! Thank you so much! X
I canceled order & asked for a refund prior to order being shift. They kept saying that it was in route, I recvd item after 3.5wks, It looks cheap/see through. They want me to pay for a return label to get a refund!
Ordered multiple times from this company as I love there clothes! Really good quality material & true to sizing.
I ordered a jump suit from them a couple of weeks ago & needed some advise. I contacted customer services & spoke to a woman called Sarah, she was absolutely amazing & helped me in every way she could! Although I was terrible at replying to her she always made sure her replies were quickly sent to me to resolve the matter! 10/10 on their customer service!
Thank you so much! X
I canceled order & asked for a refund prior to order being shift. They kept saying that it was in route, I recvd item after 3.5wks, It looks cheap/see through. They want me to pay for a return label to get a refund!
Tip for consumers:
Tip is cute clothes but order from elsewhere. Not worth the headache.
Products used:
Didn’t use item. I cancelled order prior to shipment/delivery…they were responsive but kept saying it’s out for delivery- although I can see item was still in CA., I finally recvd 3.5wks later! Now, they want me to pay for a return label to get my refund! Not acceptable!
Really happy with all my clothes I order a lot always good quality I had dresses trousers coats tops always good material so happy and get lots compliments
Everything I have ordered from PB has been exceptional quality, always true to size and amazing value for money! PB has the most outstanding customer service also! I felt like a true princess in my most recent purchase and had compliments all night! Wearing PB will make you feel like a million dollars!
I ordered a dress from this so call company and they send me BULL$#*!! The dress is not what was advertised and what I wanted. Poor quality! When I reached out to them, they wanted to refund me 10% of my purchase. How dare they insult my intelligence. Never will I order from them again. If you know know any better, PLEASE STAY AWAY FROM THEM. They are a rip off company. BEWARE!
Bought the "weekend in Rome" green floral grill wrap mini dress from pink boutique for my holiday to Hurghada and it fit like a dream! I ordered two sizes to make sure I had the perfect fit and the return of the bigger size was simple and easy to do and my money was refunded quickly! Would 100% recommend this company for any of their clothing! All of their items are well made and look amazing!
Pink Boutique is now my favourite place to shop online as everything about is first class. From the amazing quality of their clothes to their fantastic customer service everything about is amazing. Their delivery is always fast and never an issue and the same with any returns if they don't fit. I now recommend Pink Boutique to all my friends now as I know they won't be disappointed.
The customer service here is great. The staff are very polite and will help you with any issues. I had a damaged item and with the help of Lucy it was fixed and I cant wait for my new item to arrive.
Megan at PB was amazing and helpful with my query she was quick and efficient bless her... excellent service and cant fault this company defo 5 star from me:-)
I placed an order on 8/3 and paid for it to be expedited for my vacation packaged received after, 18 days later. I also order from several other companies and this is the only one I have not received.
Products used:
I brought clothes and none of the are worth keeping
Brilliant service everytime I order off them, they always get back just a few moments later and everything I've ever ordered off pink boutique has been fab I couldn't fault them!
Clothing is always amazing, fits perfectly and the customer service is perfect! X only place I shop xx
She helped me and worked really fast and the best of all she understood me!
It was very helpful and very good!
I had a concern and so I messaged PinkBoutique and they soon replied to me it was Chantel and she put me at ease straight away I've never had any problems with them I always shop with PinkBoutique now I don't go else where I absolutely love all of PinkBoutique products they are reasonable and different I love that not everyone will be walking around in the same thing as me as I like to be different I can't thank Chantel enough this morning thank you xx
They seriously are a 5/5 busoness always someome on hand to give great advice the clothes are amazing quality and true to size unlike moat online store once u shop once you will always go back!
PB has something for everyone! I love the quality of clothes that I have personally purchased, and I believe the sizing is perfect. Delivery is very quick and customer service is so friendly and helpful.
Absolute love pink boutique. Can't recommend it enough to anyone and everyone. All the staff are very helpful and knowledgeable, especially chantel.
The customer service in this place is something Ive never experienced before! There refusing me a refund because I have apparently spoiled one of the products with fake tan ( funnily enough the item I hadnt tried on!) there attitude was well its not got there by itself, theres only men in the warehouse! Initiating Im a Lier! The product has been stained somewhere in the process and they choose me as the culprit! They havent even took into consideration what I am telling them!
I have been using Pink Boutique for a while now and the only issue I have is that there is always too much I want. Today I had a query with an order and spoke with Anna who was lovely and very helpful and dealt with my query quickly.
First order with Pink Boutique and we are very pleasantly surprised! The quality of the garments was excellent and, for the price we paid, even with shipping and customs cost, the dresses we ordered for my wife were very well worth it.
There were a couple of small issues with our order but it took an email to realize how quick and attentive their customer service is. Half way around the globe, both Sarah and Chantel promptly responded and would follow up until our concerns were resolved beyond the level of our expectations.
Awesome experience, will be purchasing from them again! Thank you so much, Pink Boutique!
Pink boutique clothes are amazing
True to size
Great quality
Great returns service
Great customer service
Love the girls at pink boutique. So supportive. Love the wee members group I have been in from the start. Girls supporting girls. Amazing.
You wont be let down by the clothing or the service you get. Prices are great and clothes up to date with the latest trend.
Download the app as well for deals and saving wishlist. Dont buy from anywhere else now. Will add some photos later as have so many. Thanks girls xx
Tip for consumers:
Download the app and join the members group.
PB clothes are of really high quality they have a huge range to flatter almost every body shape customer service at PB is amazing and always happy to help with fab suggestions, their Facebook group is top all the girls are lovely and give positive feedback on items you buy, keep doing what your doing PB Queens of clothing and accessories
Every dress I've ordered has been true to size, they state in the description if the item has stretch or not etc
No, they are great quality usually with a lining underneath so they're not see through
The are true to size I'm between a size 6 and 8 and they always fit me perfectly I only shop with pink boutique now there clothes I find for me better
Shop women? ۪s clothes & the latest online ladies fashion at Pink Boutique UK. Celeb inspired clothing, party dresses, shoes & hair extensions with next day UK delivery.
Hi Katie,
We appreciate that you are disappointed that we have returned your item to you and have not issued a refund. We state clearly on our website that we are unable to accept returned items which have been marked by makeup, tan or creams and ask for care to be taken when trying your items on. You can find this information on our website here >> http://www.pinkboutique.co.uk/returns.
We are sorry for any disappointment that this may cause but we are unable to issue a refund on this occasion. Team PB xx