This website seems to be closed. Find similar businesses
  • Pixiecloset.co

Pixiecloset.co

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Pixiecloset.co has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases.

See all photos
How would you rate Pixiecloset.co?
Top Critical Review

“Too late to return wrong size sandals”

Toni L.
4/19/22

I ordered two pair of sandals before leaving the state to arrange my husband's memorial service. They arrived while I was gone and I had no opportunity to try them on before the 10 day return window. Pixie would not consider this an error on their part, warranting replacement. I had ordered size 9.5, which is normally 41. They sent 40 and clearly do not fit. Compare the picture of the new sandal with my current Ecco sandal. So now I own not one but two pair of paid, unreturnable, missized shoes. I am not happy.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user tonil191
2 reviews
0 helpful votes
April 19th, 2022

I ordered two pair of sandals before leaving the state to arrange my husband's memorial service. They arrived while I was gone and I had no opportunity to try them on before the 10 day return window. Pixie would not consider this an error on their part, warranting replacement. I had ordered size 9.5, which is normally 41. They sent 40 and clearly do not fit. Compare the picture of the new sandal with my current Ecco sandal. So now I own not one but two pair of paid, unreturnable, missized shoes. I am not happy.

Tip for consumers:
Customer service does not consider that their error warrants extension of return/replace policy. Regardless of when the product was received, if the company sent the wrong size, despite the order being accurate, they should be responsible for replacement. They would not consider it!

Thumbnail of user carmeng302
1 review
1 helpful vote
May 13th, 2022
Verified purchase

Shoes were too small. In order to refund I have to absorb return shipping cost to China! $175.00- $200.00 cost for 3 pairs of shoes valued at $90.00. No origin of location shipping information is provided until after your purchase. They know the cost is to high so they don't care if the product is unsuitable. The photos of the shoes in the ads look nothing like the junk they send you. I will never buy anything from China again.

Tip for consumers:
Know where the business is really located. They really try to make you think it's in the USA.

Products used:
Shoes

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about Pixiecloset.co?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Pixiecloset.co?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business