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Claim Your BusinessPixiecloset.co has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases.
I ordered two pair of sandals before leaving the state to arrange my husband's memorial service. They arrived while I was gone and I had no opportunity to try them on before the 10 day return window. Pixie would not consider this an error on their part, warranting replacement. I had ordered size 9.5, which is normally 41. They sent 40 and clearly do not fit. Compare the picture of the new sandal with my current Ecco sandal. So now I own not one but two pair of paid, unreturnable, missized shoes. I am not happy.
I ordered two pair of sandals before leaving the state to arrange my husband's memorial service. They arrived while I was gone and I had no opportunity to try them on before the 10 day return window. Pixie would not consider this an error on their part, warranting replacement. I had ordered size 9.5, which is normally 41. They sent 40 and clearly do not fit. Compare the picture of the new sandal with my current Ecco sandal. So now I own not one but two pair of paid, unreturnable, missized shoes. I am not happy.
Tip for consumers:
Customer service does not consider that their error warrants extension of return/replace policy. Regardless of when the product was received, if the company sent the wrong size, despite the order being accurate, they should be responsible for replacement. They would not consider it!
Shoes were too small. In order to refund I have to absorb return shipping cost to China! $175.00- $200.00 cost for 3 pairs of shoes valued at $90.00. No origin of location shipping information is provided until after your purchase. They know the cost is to high so they don't care if the product is unsuitable. The photos of the shoes in the ads look nothing like the junk they send you. I will never buy anything from China again.
Tip for consumers:
Know where the business is really located. They really try to make you think it's in the USA.
Products used:
Shoes
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