Plumbingforce

Horrendous. Sent the wrong type of engineer, without experience on an oil boiler. All that needed fixing was a two port value, subsequently broke entire system. Hung around for three hours whilst I was working, so the company attempted to charge my account AGAIN for the pleasure of breaking the system, despite me not signing out the job as completed. Absolutely fraudulent. My family is currently sitting in a cold house, waiting for another company on an emergency call out to fix it.

I filled in a form on their website requesting a boiler service and was contacted almost immediately by phone to arrange a gas engineer visit. A gas engineer (Thomas Wicks) arrived next day and was very professional and knowledgeable, and quick to perform the boiler service. Would definitely recommend, thanks for a great boiler service.

Great service - a very polite plumber who sorted the problem quickly and efficiently and explained everything in detail. Made some sensible suggestion so whilst a rad was off the wall, I was happy for him to do a small additional piece of work. Made dealing with an urgent and unexpected event less of a drama. Thank you.

When I encountered problems with my Saniflo system I had a very hard job in finding a plumber who seemed to be able or willing to help me out. Came across Plumingforce website and contacted them. Received immediate help and an on-site assessment very promptly and had the problem fixed within a few days. Very helpful staff in the office keeping me informed and a very skilled and pleasant
Plumber carrying out the repair. Very impressed!

Great service provided. Urgent request for a boiler breakdown. Very courteous and knowledgeable technician who clearly explained the possible issues and options to fix. Fast and efficient. Would highly recommend.

We reported a boiler error F2,F3,L1 with the company Plumbingforce. A technician initially advised replacing the fan to sort the problem. Charge: Inspection + New fan for a total of £607.02. However, an hour later, the problem persisted. Upon reaching out to the company due to the one-year warranty, the technician revisited, suggesting a different issue and said it could be something else which he didn't know unless he fully assess, an additional 6 hours of inspection at £144/hour. We contacted customer service and they declined responsibility.
Now, we're without a boiler, facing a cost of = £607.02 + Visit 15 minutes: £144 Total: -£751.02.

I was overcharged for the time the engineer spent at my property and have camera evidence but how can I claim my money back if they're not responding to my emails it is only £78 but it's principal as how many more people is this happening to

Steven came round to fix three items all of which were successfully repaired. He was polite, efficient and knowledgeable. I highly recommend this service.

Worse company!
The engineer is a fraud
Did not properly check and made incorrect diagnosis of the issue misleading me to agree on replacing the entire panel for the boiler. Not answering relevant questions, being dismissive. I finally did not commision them
And guess what another engineer did the job in 10 min without needing to replace the panel of the boiler. My complaint is still not handled

Unfortunatrely Plumbing force were unable to make the first appointment they have agree, leaving me with a blocked sink for 24 hours. When Albert DID come - on time for the second appointment, he was very apologetic, fixed the problem within the hour, and was a pleasure to work with. I thought the price I paid £99 plus VAT - was very reasonable and I would not hesitate to use Plumbingforce again.

The engineer was professional, efficient and pleasant, and did a good job. I did however have an issue with the Plumbingforce organisation. The work was eventually done 24 hours later than promised. Not good when one has a boiler out of commission in mid winter. Were it not for this I would have given a 5 star rating

Nigel from Plumbing force came to clear a blocked pipe. Fixed the issue, Polite, quick and tidied up perfectly. Very good communication from the company. Quite pricey but needed the job done quickly and efficiently so happy to pay.

Plumbing force has great response time, from ringing up to getting job done and always in contact (let you know when engineers are on their way and with a time estimate).
Friendly and efficient staff.
Great with recommendations and advice with your plumbing problems.
Excellent work provided by engineers
All round brilliant service and will continue to use in the future.

I have been hoping to find a heating specialist for years. PlumbingForce are so professional. Their plumber was knowledgeable, efficient and hardworking. I also appreciated how straightforward and clear they were about the costs and my options in terms of the repairs.

I gave 1 ppint just because I can't give -5. My encounter with PlumbingForce while seeking to install a gas hob and left me greatly dissatisfied. Despite an initial agreement to charge by work hours, I was charged £118.80 upfront for a job that wasn't done. The engineer's mere assessment led to a new quote of £410 + VAT, shifting from hourly charges to a total job cost. This abrupt change, combined with no refund for the advance payment, has left me feeling like a victim of a potential scam.

Ivan fixed my bathroom pipes so quickly! Definitely going to rely on him for any other problems I might get! Thank you so much

I contacted Plumbing Force and they responded quickly. The engineer who attended, Stewart Hunt, was very knowledgeable and clearly experienced. He quickly assessed what was needed and was very helpful with his advice. The quote was delivered within a few hours and once we had agreed to go ahead the work was commenced within three days.
Stewart Hunt was the assigned engineer. He turned up promptly and worked non stop for three days. Our boiler being replaced was very old as was all the associated pipe work so it was quite an involved job.
We cannot speak highly enough of Stewart and his work ethic and customer service. He is as credit to Plumbing Force.
Kind regards
Sean Kelly

They quote one fee. Grossly overcharge, then try to extort further sums to complete your job. Blatantly lie about how time was spent on jobs. Avoid.

Josh was extremely polite and went the extra mile to identify and fix our issue. We could see damp forming on the kitchen ceiling. The problem wasn't even the plumbing, as we thought at first, but Josh climbed up a ladder and found out that the water was infiltrating through the roof.

Having investigated the toilet for leaks, despite this not being the main problem, Josh identified that there were other issues with the flushing mechanism, which he fixed for us. Very pleased with the quality of the work, and everything was left in a pristine condition. Would use this company again in the future.

I found Plumbing Force using Google.

I told the woman on the phone I needed a plumber to come and tell me if a dishwasher could be installed. She said it would be a minimum of 1 HOUR'S WORK at £118 and that she would email me the T&Cs. She did not e-mail me the T&Cs.

The plumber turned up with a bad attitude and was so rude and disrespectful, I told him to leave within 2 minutes. He clearly did not want to be here, and seemed completely clueless as to why he was here. He said: 'you might as well let me do the work, your gonna get charged anyway mate'. He made £118 in two minutes for no work. Not a bad scam. The narrative on his invoice is complete lies.

I called and made a complaint and requested a refund and was told that they sent me a text message (T&Cs), which I never received. I said that on the phone I was told they would be emailed, but I never received them. Anyway, I didn't agree to their T&Cs. Ridiculous to suggest they were agreed. That is clearly what they do, they will tell you, you have agreed things that you did not. That way they make a quick £118 a time. Pretty good con or is it Plumbing Force just using Force.

This is a scam in my opinion. What they are claiming is essentially a call-out charge (disguised as a minimum hour's work). They take your pre-payment credit card details in advance (do not give them your card details in advance) and they will take the payment of £118 without your consent, even if no work is done.

They also record phone calls but do not tell you that they are recording your phone calls in advance. What reputable company does that? I doubt they are conplying with Data Protection laws. Since providing them with my mobile number, I have received numerous prank calls. They deny leaking my number.

In my opinion, this is a very dodgy company that should be investigated by Trading Standards and the ICO. I bet they have made a mint with this £118 a time call out charge scam.

They say they have been trading for 10 years, but are not even CIPHE (Chartered Institute of Plumbing and Heating Engineering) accredited.

"Anyone working on just pipework such as fitting bathrooms, sinks, drainage or taps does not need to be registered or accredited to any standard, however it is highly recommended that at the very least they are CIPHE Accredited, as this ensures that they follow a code of professional standards and protects you the customer should you have any cause for concern after the work has been carried out."

Look at all the other 1 star reviews recently.

I will claim my money back via my credit card dispute resolution process. Daylight robbery this is.

Ivan visited us and was super helpful! He did the boiler service really quickly and checked a leak concern that I had! Amazing service and highly recommend.

Robbing and incompetent. DO NOT USE. Called out to identify and fix a leak. Paid £1600 for work to be carried out. Leak not fixed and found out later work was unnecessary. Charged another £350 to actually fix the leak. Then they just took additional money (~£200) out of my bank account without authorisation or issuing an invoice. Do not give them your bank details. Avoid at all costs.

Nigel and his mate were fantastic. They were professional, skilful, knowledgeable and friendly.
They solved my drainage problem without any fuss and cleared up after them. Reasonable rates as well.
Forget Dyno-Rod ……. Book Plumbing Force instead!
Well impressed.