• Power-Level

Overview

Power-Level has a rating of 1.28 stars from 163 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Power-Level most frequently mention live chat, customer service, and phone number problems. Power-Level ranks 162nd among Mmorpg sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • You want my cell phone number and I do not trust you not to sell it to another company.
  • Terrible customer service if you can even call it that.
How would you rate Power-Level?
Top Positive Review

“Very good company :) i got in live chat asked how much...”

Donnie E.
12/28/11

Very good company :) i got in live chat asked how much gold they had in stock they told me over 100k... i ordered 40,000 they got on within the allotted time and gave me the proper amount of gold! I think this company has turned its ways and is much better then all these reviews!

Top Critical Review

“Pay pal closes cases without proper review”

Charlotte F.
5/12/18

I purchase tech support annually. This time the vendor distorted my computer and when I called him he never replied. He disappeared. Service was not even one month. Pay pal closed the case because the jerk told them he did the work. PAY PAL DOES NOT SUPPORT ETHICS. PAY PAL SUPORTS THE EASY WAY OUT WITH NO ETHICAL RAMIFICATIONS. Yes they support the theivs

Reviews (163)

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Reviews that mention popular keywords

phone number (14) customer service (17) cell phone (5)
Thumbnail of user charlottef39
1 review
4 helpful votes
May 12th, 2018

I purchase tech support annually. This time the vendor distorted my computer and when I called him he never replied. He disappeared. Service was not even one month.
Pay pal closed the case because the jerk told them he did the work.
PAY PAL DOES NOT SUPPORT ETHICS.
PAY PAL SUPORTS THE EASY WAY OUT WITH NO ETHICAL RAMIFICATIONS. Yes they support the theivs

Thumbnail of user scott30
2 reviews
16 helpful votes
February 5th, 2010

Same experience as others. Just filed my complaint with paypal. We'll see how it works out. From now on ill just spend the extra money and go with the site i know delievers

Update: refunded via paypal after 2 attempts to pay me ended up with their gold mule being banned which tells me they either bot or scam. Avoid this company if you value your account

Thumbnail of user danielb12
1 review
13 helpful votes
February 28th, 2011

They told me that I would receive my gold within 4 hours. Then they said 8 hours. Here i am 24 hours later and they are telling me "soon! Soon! We will hurry for you". I asked for the manager and they said they SHE was on lunch break and when i asked when HE will be back they said HE will be back in 2 hours. Horrible customer service, no end result, and constantly LYING.

Thumbnail of user matthewb4
1 review
12 helpful votes
February 28th, 2011

Promised 45 min delivery for a small fee, (I only spent about £4 overall) and then refused to trade when i arrived, then said to put items on AH and refused to buy them in game, giving me 2 minutes to get from outlands to ratchet. Awful customer service, threaten them with paypal, or try tell them you will make a big order if they hurry up and you MIGHT get your gold. I would strongly advise taking your business elsewhere, i was told they had 112k on my server and they still have not delivered. Paypal dispute coming up! For one of "paypals top ten partners..." or some other bull$#*!..

Thumbnail of user teresac1
1 review
18 helpful votes
February 3rd, 2010

These guys are so full of crap. They are definitely false advertisers. They lie to you about everything, the estimate delivery time. The "manager" is NEVER there. It's been 5 days since I ordered ******* from them, I have yet to be contacted. I keep giving them hell on their live chat, but I swear they take their sweet $#*! time to reply and it almost sounds like they're reading a dictionary to translate what your saying, lol. These guys are ridliculous! Don't buy gold from them, it's a damn scam. I really wish I would have gone on here first and read about them.

Thumbnail of user ryanm1
1 review
12 helpful votes
April 21st, 2010

Well, I paid them the money and never received the gold. Right after many hours of online customer service problems (they just stop talking and ignore me), I then got my account hacked. I never gave my password to anyone, and I also have a mac, so a virus is unlikely. I knew it was them when I found that I was temporarily banned because whoever hacked my account was spamming their gold service. Worst online experience I have ever had.

Thumbnail of user larss1
1 review
1 helpful vote
March 30th, 2010

I can confirm this, i ordered a Power-leveling package, and after 1 month of waiting for the initial contact from their part, still nothing.
I am demanding my money back and making legal threats against them (Theft/Fraud), I know nothing will come of it, but maybe they will man up and apologize.

So, whoever is researching the site before they order (i should've) Save yourself the headache, and go order from some place else.

Thumbnail of user denisel4
1 review
8 helpful votes
April 25th, 2011

Spoke to rep via chat, said gold was in stock. Needless to say 24 days later, still have not got what i paid for. Did how ever recieve my refund from paypal. Stay away!

Thumbnail of user heatherc1
2 reviews
3 helpful votes
February 8th, 2010

I ordered only 2000 like 9+ days ago and still nothing, every time i talk to the live chat they say a few hours. I wish i would have read these reviews before giving these scammers my money.

Update: They ended up giving me a refund like 20 days later and only after I filed a claim with pay pal.
Try something like www.oofay.com, ask them if they will have the gold amount you want to order, they have never given me any problems.

Thumbnail of user mrc1
1 review
13 helpful votes
May 19th, 2011

Ordered 10K from this site. They said they had it in stock. I logged into live chat 4 times a day to ask where my order is and 3 days later i got 4K. I talked to them again 4 times a day for over a month with no results. I filed a claim with PayPal and still no results I started getting e-mails saying that my WOW account was being investigated and to log on to the link attached to verify your account information. I looked into where these e-mails were coming from and they originated from a web hosting company in China. Power-level is also hosted by the same company. I filed complaints at every website i could find that is associated with Power-level. After a week of filing complaints i got the balance of my order. I will never do business with this company or any of its affiliates again

Thumbnail of user mikes8
1 review
12 helpful votes
February 19th, 2010

Ok, I'm pretty sure most of these complaints are fake reviews from people working for other companies or something. Most of the reviews were obviously written by people who do not speak english as a first language. I just finished getting a powerleveling package from www.power-level.net and I didn't have any problems at all. They were on time, no hassle, and I even got a bunch of extra gear out of it. I didn't have any problems at all, so I don't know what the big deal is.

Thumbnail of user chuckp
1 review
11 helpful votes
February 22nd, 2010

Add me to the list of idiots who didn't bother checking reviews until after we got ripped off. Filling a report with paypal today which evidently does no good since they are still in business.
(Update) Filed report with paypal. power-ripoff.net contacted me at 1am to say they had my gold. I got out of bed and logged on and finally got what I paid for. Never again.

Thumbnail of user davel2
2 reviews
2 helpful votes
August 12th, 2010

I ordered 30k gold 2 weeks ago, the first day went good, i got 5200g. But till today i never have gotten anything more,

If you mail them and ask about it, they do the following:

- don't respond if you are asking too hard questions, like when can i expect my next delivery and such
- say that "the guy" went offline
- promise you deliveries they won't do, just to keep you quiet

Sites like this need to banned!

Thumbnail of user joycaa
2 reviews
15 helpful votes
January 4th, 2012

Why you say this website worse, i think this is good, because they always send me gold quickily.

Thumbnail of user kittyw
1 review
2 helpful votes
January 4th, 2010

I bought golds 2 days ago. They all just keep saying ' sorry for your long waiting', but i still not get it yet. And now they block me in their live chat, i could not find any of their customer services.

Pls everyone don't order any golds from this website. They are really just hold you on line, then u can't contact them anymore.

Thumbnail of user whoc
1 review
1 helpful vote
December 24th, 2009

Absolutely mind boggling how much one site can beat around the bush, I've caught this company in so many lies in the past day.

1. "Workers aren't here", close chat, to find another represenative to say they checked with workers, order isn't ready.
2. "Manager isn't here", yet Every time I ask for my refund the manager has been notified?

The list can go on, I have got proof, but why bother, you will learn this site is bad

Thumbnail of user ryanq1
1 review
0 helpful votes
October 2nd, 2012

Ina 10-02 13:53:21

We will win if you charge back

(Enough said)

Thumbnail of user naimy
1 review
11 helpful votes
March 14th, 2012

Bad experience,
I bought WOW *******G for 32 USD on March. 13.2012 and i have paid per PayPal.and i still waitig for my Gold.
They told me i need to send them/she (Linda) an ID, i do not why...(they have already the money)... so anyhow i sent them my ID and Linda tolld me my picture on the ID looks false...
So i am trying to get my money back throgh PayPal... and will see what will happen

Thumbnail of user siegss
2 reviews
0 helpful votes
July 13th, 2010

After 4 days of me asking on the service if the gold is ready they tell me: ""*******@power-level.net says:
*we should contact you about 1 hour ago, but when we login to trade the gold we found our account get banned
""
And then they start ignoring me... stay away from this site... is total crap!

Thumbnail of user kellyd3
1 review
2 helpful votes
February 13th, 2010

Very bad service, always false promises, just terrible! Extreme long waiting time. Still waiting for my gold (2 weeks) for second time. (forgot that it was this one that was so terrible) Never make the same mistake as me, DONT BUY HERE!

Thumbnail of user suwerrato
1 review
0 helpful votes
August 6th, 2010

Same old story - 8 days and still I wait - however its always nice to talk to Ocean. What a jerk this person is. I have been told to wait 2 more hours for the past 8 days and they will call me - never going to get that phone call. PLEASE DO EVERYTHING YOU CAN THINK OF TO BRING THIS COMPANY DOWN - THEY ARE STEALING MONEY FROM HARD WORKING PEOPLE LIKE YOU AND I.

Thumbnail of user jonb1
1 review
1 helpful vote
February 22nd, 2010

Wow I was scammed too! Fortunately it was only 2000 gold. But they also lied to me and told me they had 164k in stock. At any rate, I am now disputing them on paypal so hopefully that will be resolved.

Also, one more idea folks. They are one of the top finds for "WoW Gold", meaning, they pay charge per click for everyone person who goes to their site. Usually it's about 5-25 cents per depending on their bid.

Might i suggest logging into a proxy, and logging into their site over and over again? The use of a macro to do it would be wonderful >>>> :)

Thumbnail of user stevee
2 reviews
14 helpful votes
September 4th, 2010

Hello this is ocean or tooth or cute or michael or whoever the heck. It has been almost 2 months since i placed my order of 10k in wow gold. Yeah im at the top of the list. Yeah the guys are working real hard, and ill push and push them for you to get you your gold. They keep telling me to be patient. I filed a complaint to the better business bureau. This is such a scam. Im not kidding its been 2 months. I have contacted them over 50 times. They say the same thing everytime i speak with them. RIP OFF. Im going to complain to pay pal now... GRRRRRRRR!

Thumbnail of user dans23
1 review
1 helpful vote
August 15th, 2011
Thumbnail of user kylej2
1 review
3 helpful votes
February 11th, 2011

These people are awful. I filed a complaint with PayPal and notified these jerks that I had done so. They then turned around and actually threatened ME, the buyer. Said they would see to it that my WoW account was banned. After I told them to go for it, they tried to get me to settle for 5k, then 7k, less than I had purchased in order to "settle" my complaint. I turned around after 10 days of this (I contacted them every single day) and went to my bank and filled out an ACH form and got my money refunded to me. STAY AWAY FROM THIS COMPANY.

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