• Power Tool Express

Power Tool Express

Overview

Power Tool Express has a rating of 4.79 stars from 11,379 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Power Tool Express most frequently mention free shipping, shopping experience, and home depot. Power Tool Express ranks 6th among Tools sites.

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What reviewers want you to know

Positive highlights

  • That was the fastest, easiest shopping experience I have ever had.

Critical highlights

No critical highlights yet

How would you rate Power Tool Express?
Top Positive Review

“Fast, easy, efficient and user friendly website, and...”

David V.
5/3/20

Fast, easy, efficient and user friendly website, and lucky they had sale currently going on. Overall all very happy so far with experience, now just waiting to test their products and make sure just as impressed!

Top Critical Review

“Never ordering from them again”

Joel E.
4/12/21

I ordered a rechargeable battery from their website, no big deal. Upon check out it asked if I wanted to pay more for 2-3 day delivery, raising the cost of my order to $21. $21 isn't a big deal, and I thought getting my order in 2-3 days would be great. 11 days later still no package, the number on their web page just rings and rings with no answer, and they do not answer their emails. It's a stupid little battery that I could have order from numerous different sites and had in a day or two, instead I'm still waiting almost two weeks for this item to arrive. Don't waste your time and money on this crappy company!

Reviews (11,379)

Rating

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Reviews that mention popular keywords

shopping experience (13)
Thumbnail of user davidv134
David V.
12 reviews
0 helpful votes
May 3rd, 2020
Verified purchase

Fast, easy, efficient and user friendly website, and lucky they had sale currently going on. Overall all very happy so far with experience, now just waiting to test their products and make sure just as impressed!

Thumbnail of user rdavisz
rdavis Z.
1 review
0 helpful votes
December 24th, 2019
Verified purchase

do you carry the charger for the batteries? Iordered 12V battery model EB1212S for the Hitachi model DS 12DVF 12V Hitachi cordless driver drill

Thumbnail of user joele109
1 review
0 helpful votes
April 12th, 2021
Verified purchase

I ordered a rechargeable battery from their website, no big deal. Upon check out it asked if I wanted to pay more for 2-3 day delivery, raising the cost of my order to $21. $21 isn't a big deal, and I thought getting my order in 2-3 days would be great. 11 days later still no package, the number on their web page just rings and rings with no answer, and they do not answer their emails. It's a stupid little battery that I could have order from numerous different sites and had in a day or two, instead I'm still waiting almost two weeks for this item to arrive. Don't waste your time and money on this crappy company!

Service
Value
Shipping
Thumbnail of user johnf579
John F.
2 reviews
0 helpful votes
May 6th, 2020
Verified purchase

Very nice and easy but now I will wait for my purchase before I can give any more feedback. Thank you

Thumbnail of user karenc1221
karen c.
1 review
0 helpful votes
June 3rd, 2020
Verified purchase

This was a great shopping experience. It was wonderful to find the exact battery that I need for my Roomba iRobot 4000.

Thumbnail of user karend1695
1 review
1 helpful vote
November 4th, 2021
Verified purchase

They have a fake phone number and fake email address on their website. They sent me a battery that doesn't work and can't get a hold of them. Their return address on the envelope is fake as well. Anna, ******* Meridian Pkwy, Riverside, CA. Gave no last name and I guarantee this is not their address. Will be contacting law enforcement on this website.

Tip for consumers:
Do not order from powertoolsexpress.com

Service
Value
Shipping
Returns
Quality
Thumbnail of user sandrad930
Sandra D.
1 review
0 helpful votes
May 21st, 2020
Verified purchase

I like shopping with you great service. Although my last order was filled incorrect: date 2/10/20 #PTE*******W3 you sent me (2) 14.4 V batteries instead of 18V I have tried several times to contact you and received no response NOT REALLY HAPPY ABOUT CUSTOMER SERVICE!! concerning this matter. It was just an error in shipping, but I would have liked a response
After all it was not a cheap mistake !! NOT MY FAULT!!

Thumbnail of user micahg45
Micah G.
1 review
0 helpful votes
December 29th, 2019
Verified purchase

Getting a 1 year warranty on a battery is awesome. If this battery works as advertised I will definitely be buying another. I like your website design, too. Clean, simple and easy to use :)

Thumbnail of user rustya6
Rusty A.
1 review
0 helpful votes
August 20th, 2016
Verified purchase

Very straightforward and concise. I had purchased this battery from Batteries+Bulbs in the past, but wasted my time trying to find it today.

Thumbnail of user lindab297
Linda B.
10 reviews
1 helpful vote
May 19th, 2020
Verified purchase

It was good. Found exactly what my husband needed and was easy to place the order. He will tell all of the guys that work with him about your place.

Thumbnail of user mikes2410
Mike S.
1 review
0 helpful votes
June 5th, 2020
Verified purchase

First time buyer but so far the experience has been good. Easy ordering and no hassles. Looking forward to evaluating shipping and product performance but am optimistic that all will go well.

Thumbnail of user anonymousk876
anonymous K.
1 review
0 helpful votes
May 8th, 2020
Verified purchase

This is for an old scrub tool I thought I was going to have to throw away. So glad to be able to put it back in service

Thumbnail of user suzis25
SUZI S.
1 review
0 helpful votes
April 27th, 2020
Verified purchase

thank you for being the only site to carry battery packs from older model cordless drills! this drill was my father's and holds a lot of memories!

Thumbnail of user jamesd1684
James D.
1 review
0 helpful votes
May 2nd, 2020
Verified purchase

I paid $3 more to avoid purchasing from Amazon so I hope this works out. You popped up first on a Google search and the website was fast and easy.

Thumbnail of user paulc1045
Paul C.
1 review
0 helpful votes
March 3rd, 2020
Verified purchase

Found the battery I needed for my power screwdriver that is getting hard to find. I hope they work and last for a while.

Thumbnail of user coleenc20
Coleen C.
1 review
0 helpful votes
January 20th, 2020
Verified purchase

I have looked everywhere for the beloved batteries for our older B&D tools! Power screw driver and flashlights, blade and such! Thank you!

Thumbnail of user jessd61
1 review
0 helpful votes
April 30th, 2021
Verified purchase

I placed my order and realized that i no longer needed the part that i ordered. I immediately reached out to the company. I have sent not 1, but 5 emails, called 15+ times, and have never gotten any response. This company only cares about your money, not you! If you need anything I would strongly recommend purchasing from anywhere else

Tip for consumers:
DON’T USE THIS SITE AND SAVE YOURSELF A HEADACHE

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user eugenew102
Eugene W.
1 review
0 helpful votes
June 9th, 2020
Verified purchase

I was lucky to find this company was having hard time locating batteries I needed, found them here, price good no problem. Thanks

Thumbnail of user anonymousy875
anonymous Y.
3 reviews
0 helpful votes
June 12th, 2020
Verified purchase

I've got off brand batteries before and they would not even hold a charge and I don't want this problem again so you will be getting them back if this occurs the second time.

Thumbnail of user tomw257
Tom W.
1 review
0 helpful votes
July 3rd, 2017
Verified purchase

I actually thought I had placed the order, and then I got an email saying I hadn't. For a few seconds I wondered if I was being scammed. If my battery comes and works well, I'll order another later.

Thumbnail of user williamk172
William K.
1 review
0 helpful votes
August 13th, 2020
Verified purchase

Nothing to say and my evaluation has just gone down due to the demand for a follow up authorization.

Thumbnail of user melindav6
Melinda v.
1 review
0 helpful votes
October 19th, 2016
Verified purchase

Only problem I had was trying to find charger comparable with the battery I purchased but couldn't find one

Thumbnail of user richardv343
Richard V.
1 review
0 helpful votes
April 22nd, 2020
Verified purchase

Easy and had exactly what I was looking for. Way more expensive at Home Depot ($101) and it wasn't even in stock.

Thumbnail of user dawnm163
Dawn M.
6 reviews
2 helpful votes
May 3rd, 2020
Verified purchase

Site navigation was quick and smooth. Images and description made it easy to select the battery I needed.

Thumbnail of user als170
al s.
1 review
0 helpful votes
January 20th, 2019
Verified purchase

wasn't sure if the battery replacement I ordered is the same as what I had in my original equipment. I think it is so will go with the order. Would have been confirming if I was able to indicate the part # I was replacing.

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We carry all the major brands batteries and chargers and offer the lowest prices. We ship quick and offer great customer service.

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