• Printglobe

Printglobe

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Overview

Printglobe has a rating of 4.75 stars from 424 reviews, indicating that most customers are generally satisfied with their purchases. Printglobe ranks 64th among Promotional Products sites.

What reviewers want you to know

Positive highlights

  • My experience was very pleasant; customer service was awesome, and Susan Segalo is the bomb!!!
  • Every person, especially our Account Manager, was extremely knowledgeable, helpful, and friendly.

Critical highlights

No critical highlights yet

How would you rate Printglobe?
Top Positive Review

“Kelsey Schwartz in customer service was incredibly...”

Keli E.
1/17/20

Kelsey Schwartz in customer service was incredibly helpful and responsive re: a quick turnaround order with limited budget. Appreciated the willingness to not simply have RUSH order fees for small windows if things are workable on your end. Will definitely return to printglobe for future orders.

Top Critical Review

“False advertising - do not order from them!”

Robin C.
1/21/21

In spite of their website guarantee of a 100% customer satisfaction refund, they refused to cancel my order and refund me completely after I did not approve the proof they provided - which is within my rights to do. Instead, they insisted on charging me a $45 fee for artwork which I provided! This is not a reputable printing company!

Reviews (424)

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Reviews that mention popular keywords

customer service (83) account manager (46)
Thumbnail of user robinc536
3 reviews
2 helpful votes
January 21st, 2021

In spite of their website guarantee of a 100% customer satisfaction refund, they refused to cancel my order and refund me completely after I did not approve the proof they provided - which is within my rights to do. Instead, they insisted on charging me a $45 fee for artwork which I provided! This is not a reputable printing company!

Service
Value
Thumbnail of user annew120
Anne W.
3 reviews
0 helpful votes
May 9th, 2017
Verified purchase

Sydney was very quick to help and made the process super easy which is really helpful this time of year in a school!

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Barbara S.
1 review
0 helpful votes
September 9th, 2015
Verified purchase

Jim Yule was very prompt in getting my order completed and it got here in the time frame he said it would.

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Wendy G.
0 reviews
0 helpful votes
May 2nd, 2017
Verified purchase

Everything was great! Easy company to work with and great products. I will use them again in the future.

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Shelley B.
2 reviews
0 helpful votes
May 2nd, 2017
Verified purchase

Tatum Estes was great and is why we would come back! He is so helpful! We would have liked the folders to be a bit thicker but its hard to gauge that online.

Thumbnail of user andrewl239
Andrew L.
1 review
0 helpful votes
May 1st, 2017
Verified purchase

Sydney Moore was wonderful to work with. My order was on a strict deadline and she kept me informed throughout the process. She emailed me with tracking info as soon as it shipped to insure I was made aware and to be looking for it. Thank you for your great service!

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Shawn B.
5 reviews
0 helpful votes
April 26th, 2017
Verified purchase

I called PrintGlobe for a rush order on napkins and spoke with Jessica Kruger. I was worried that I wasn't going to find a company that could help me on such short notice. Jessica, however, went the extra mile and helped me through the entire process. She was friendly, professional, responsive and provided me the feedback I needed to make the job a success. We now have PrintGlobe entered into our system as a trusted vendor that we'll be happy to use in the future. Thanks for the great work Jessica and everyone at PrintGlobe!!

Thumbnail of user pauln179
Paul N.
2 reviews
0 helpful votes
April 25th, 2017
Verified purchase

They went out of the way to get a sharp image for my personalized item. I will certainly use them again. My coasters look wonderful!

Thumbnail of user laurenk82
Lauren K.
1 review
0 helpful votes
June 13th, 2015
Verified purchase

So Susan was a rockstar. Totally responsive, answered questions, assured me that I could work on this project my schedule. Quick art turnaround too. When I got a tracking number for one package but not the other (I ordered two packages at the same time) she actually called around to see why that was the case, and informed me that they were being shipped from two different factories. She made sure the tracking info was correct and gave me accurate delivery estimates. Felt like the whole process was fair, transparent, and really delightful.

Wish that both packages could have arrived the same day, but so it goes.

Thumbnail of user nevaj1
Neva J.
1 review
0 helpful votes
September 11th, 2015
Verified purchase

PrintGlobe.com is a great place to order and the customer service is excellent!!! I ordered some coasters for my son's wedding with their picture and wedding date to use at the Rehearsal dinner. UPS lost my first order and when I notified my rep, they filed a claim with UPS and sent me another order immediately so that I would have them in time for the wedding. Sydney Moore was absolutely fabulous to work with on my order!!!! Thank you!!!!!!! I definitely recommend PrintGlobe for your printing needs!

Thumbnail of user firstc1
First C.
1 review
0 helpful votes
September 11th, 2015
Verified purchase

Tatum stayed in touch with me throughout the process - start to finish. She helped me get the appropriate artwork submitted and kept me updated of where my product was during production. Aside from the website being easy to navigate and simple to submit, the prices were unbeatable. Our shipment came days ahead of expected delivery and the quality of the product is exactly how I imagined.
I am very pleased with printglobe.com and will refer them to my peers for a variety of projects.

Thumbnail of user rons212
Ron S.
1 review
0 helpful votes
September 11th, 2015
Verified purchase

The customized coasters our company ordered from printglobe turned out perfectly. We could not be more pleased! The prices are great and the customer service is even better.

Thumbnail of user carolyna49
Carolyn A.
5 reviews
0 helpful votes
September 9th, 2015
Verified purchase

I was in a crisis and needed embossed seals for wedding invitations quickly. PrintGlobe was able to duplicate the Gobo onto the seal and I received the seals within a matter of days. Great job! Needless to say, the seals are QUITE IMPRESSIVE!

Thumbnail of user ceciliaj4
Cecilia J.
1 review
0 helpful votes
September 9th, 2015
Verified purchase

Ordered popcorn bags that our medical practice donates to a local school for athletic activities. Product was as described and shipped promptly. Jim Yule was our account manager and was prompt in email responses if we had questions! A+ service

Thumbnail of user cristinas37
Cristina S.
2 reviews
0 helpful votes
May 2nd, 2017
Verified purchase

I had a fantastic experience with PrintGlobe! Ordering was incredibly easy, and I had a wealth of options to choose from. My rep, Tatum, was thorough in reviewing my order so I didn't have to worry about any unexpected costs or issues with how my logo printed. I'll definitely order from PrintGlobe again!

Thumbnail of user alexism98
Alexis M.
1 review
0 helpful votes
September 8th, 2015
Verified purchase

very pleased with overall experience, especially how quickly my account manager (Jim Yule) responded to emails; I was very pleased with the quality of the product (custom printed folding fans)

Thumbnail of user larryf92
Larry F.
1 review
0 helpful votes
September 3rd, 2015
Verified purchase

Ordered custom window clings and car flags. It was a little more expensive that I had planned, but both the clings and flags look great.

Thumbnail of user sarahb504
Sarah B.
2 reviews
0 helpful votes
September 3rd, 2015
Verified purchase

We ordered the round sandstone coasters and had a portion of our logo printed on it in a dark green. They came out beautifully, and were shipped well and arrived ontime. We were thrilled and hope to order more as we need!

Thumbnail of user shannonq3
Shannon Q.
2 reviews
0 helpful votes
September 2nd, 2015
Verified purchase

Susan was so helpful with placing my order. She sent me samples to check out and helped me to create the perfect artwork for our coasters. She was awesome!!

Thumbnail of user kellya122
Kelly A.
5 reviews
0 helpful votes
September 2nd, 2015
Verified purchase

Our account rep and was so helpful and really ON THE BALL! We had just come from another company that we couldn't even get to answer our emails in a timely manner. Thanks PrintGlobe. Product was delivered and is top quality. Sunstone

Thumbnail of user lisaf206
Lisa F.
6 reviews
0 helpful votes
September 15th, 2015
Verified purchase

I received an immediate response and the products were shipped on time as promised. I would use this company again.

Thumbnail of user lynneiceo
Lynneice O.
1 review
0 helpful votes
October 1st, 2015
Verified purchase

My experience was very pleasant; customer service was awesome, and Susan Segalo is the bomb!!! I enjoyed it so much so that I'm about to place another order with a different product.

Thumbnail of user kristier9
Kristie R.
1 review
0 helpful votes
October 1st, 2015
Verified purchase

It was an easy task to send in this order. It was a fast turn around, follow up, and a great product.

KR

Thumbnail of user catinal
Catina L.
1 review
0 helpful votes
May 9th, 2017
Verified purchase

Print Globe was great! Susan was very on it and responsive which you always want. Uline had been starting to really rake us over coals and you guys came in at budget. Thanks!

Thumbnail of user donniec55
Donnie C.
1 review
0 helpful votes
August 6th, 2020
Verified purchase

over all good...Print quality not quite there. The print faded to one side of the graphic slightly. Its passable but will need to be addressed be for ordering again.

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4.8
424 reviews
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