• Promfast

Promfast

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Overview

Promfast has a rating of 4.2 stars from 15 reviews, indicating that most customers are generally satisfied with their purchases. Promfast ranks 36th among Prom Dresses sites.

  • Service
    9
  • Value
    9
  • Shipping
    9
  • Returns
    9
  • Quality
    9
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
12
See all photos
How would you rate Promfast?
Top Positive Review

“I got so many compliments on the dress!”

lichan q.
8/29/22

This was a couple months ago but I really want to thank you for all the effort you put into the dress, especially finishing it in a small amount of time. My mom was skeptical but really loved the results in the end. She even started recommending your store to other people and said that I should order from you guys again! I got so many compliments on the dress and was surprised the fabric had glitter since the images didn't show that, but It was a nice surprise since that was what I was looking for. Thanks again and have a great summer! Hope to have another large occasions as an excuse to order from you again!

Top Critical Review

“Expensive, poor quality and they don't honor their return policy”

Christy S.
8/12/23

My daughter ordered a $218 homecoming dress and received a dress that was "sort of" like what we ordered. Except it had a completely see-through bodice with two huge white bra pads sewn into it! I immediately started the return process, following all of their instructions to a T. They ghosted me. Guess they were happy to get her money. Steer clear! These guys are crooks.

Reviews (15)

Rating

Timeframe

Other

Thumbnail of user lichanq37
1 review
0 helpful votes
August 29th, 2022

This was a couple months ago but I really want to thank you for all the effort you put into the dress, especially finishing it in a small amount of time. My mom was skeptical but really loved the results in the end. She even started recommending your store to other people and said that I should order from you guys again! I got so many compliments on the dress and was surprised the fabric had glitter since the images didn't show that, but It was a nice surprise since that was what I was looking for. Thanks again and have a great summer! Hope to have another large occasions as an excuse to order from you again!

Tip for consumers:
It is a worthful purchase feeling from them!

Products used:
party dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user jimmyl232
1 review
0 helpful votes
March 17th, 2022

This dress was perfect! It fit so well and looked gorgeous on me. Thank you so much for helping me get my dream dress! I like it

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindye7
1 review
1 helpful vote
June 6th, 2022

It looks really nice, the size is confirmed with me. I appreciate your abilities. My mom said it was my dress!

Tip for consumers:
It is a nice experience for my part dress.

Products used:
Party dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user celinas38
1 review
0 helpful votes
December 15th, 2022

The dress came to me perfect! Just has to be altered a small amount! Measure yourself and select the size! It is a very good size chart! It's PERFECT!

Service
Value
Shipping
Returns
Quality
Thumbnail of user silvanab11
1 review
0 helpful votes
April 16th, 2021

Amazing designs, price and customer service. I highly recommend Promfast.
My daughter is satisfy with her dress!

Service
Value
Shipping
Returns
Quality
Thumbnail of user christy
1 review
0 helpful votes
August 12th, 2023
Verified purchase

My daughter ordered a $218 homecoming dress and received a dress that was "sort of" like what we ordered. Except it had a completely see-through bodice with two huge white bra pads sewn into it! I immediately started the return process, following all of their instructions to a T. They ghosted me. Guess they were happy to get her money. Steer clear! These guys are crooks.

Tip for consumers:
Products are not as shown and they don't honor their refund policy. This is not a company you want to do business with.

Products used:
Homecoming dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user dairenlong874
2 reviews
0 helpful votes
April 12th, 2023

Thanks so much for the beautiful dress. My daughter truly loved it and can't wait to wear it to her prom.

Tip for consumers:
Thanks for all of guy's perfect servie, My baby daughter loves the dress so much!
Will definitely buy from yours again!

Products used:
Party gown

Service
Value
Shipping
Returns
Quality
Thumbnail of user kalys5
1 review
0 helpful votes
December 19th, 2019

This was the first dress that fit me perfectly and I didn't have to adjust it. This is a huge deal for me since I have never been able to get a dress from the store or online that didn't have to be altered. I'm totally going to use this store again after this amazing find, maybe I will introduce to my sister for this, and she must also love it.

Thumbnail of user amandat1353
1 review
2 helpful votes
April 6th, 2023

DO NOT ORDER FROM THIS COMPANY! Would give 0 stars if I could! Ordered a custom dress in November 2022 that was made incorrectly (my 13 year old daughters nipples show in her dress) and here we are April 2023 and they are still promising to make it right and refund me part of the order. Horrible product, horrible customer service! Would be happy to share more info. I have MONTHS of emails, broken promises and photos.

Service
Value
Shipping
Returns
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Thumbnail of user ameliaw44
1 review
1 helpful vote
December 6th, 2019

Amazing quality, great service Dress looks exactly like the picture and was custom made to fit me. The customer service was amazing, great response time as well. Would highly recommend!

Thumbnail of user tracym403
1 review
0 helpful votes
December 16th, 2019

I ordered this prom dress on November 1st, and I also paid for the rush order, because I would use the dress on November 15th.The dress arrived on Nov 12th. I am so happy that the dress arrive in time.And I can't wait to try it on, I am very pleased with it, the dress fits me so well! Thanks for making such beautiful dress for me! The price is also beautiful! It is very worthy it!

Thumbnail of user helisl
2 reviews
0 helpful votes
September 3rd, 2019

Dress is beautiful and well made, I love this dress! I can't wait to wear it to my prom! If you're looking for a classy and elegant dress buy this and your search will be over!

Thumbnail of user lisasya
2 reviews
1 helpful vote
January 21st, 2019

Get the better service for prom fast
I am so happy for this center, as I want one party dress for my homecoming meeting,
So I choose this center. Surprise.

Thumbnail of user emailys
1 review
0 helpful votes
May 6th, 2019

Beautiful dresses, well made. My sisters love it!
I tried it, looks fit me well. Nice, and all of my sisters are satisfied to the dresses.

Thumbnail of user magdalenak26
1 review
1 helpful vote
October 20th, 2021

I was hesitant to order a gown online so I reached out to Promfast asking if I could return it if it didn't work out. I was NOT ordering a custom size so they said OK (I have emails to prove). When the dress arrived it turned out to be cheaply made, with a horrible polyester lining that made me sweat within 2 seconds of wearing it. I reached out to Promfast asking for the return label and they simply disappeared! After a few emails arguing with me that the dress was custom size (it was not, regular size 2 US), they stopped responding to my emails altogether. Shady business with shady practices - beware!

Service
Value
Shipping
Returns
Quality

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