• PromGarden

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Overview

PromGarden has a rating of 1.75 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. PromGarden ranks 181st among Prom Dresses sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
See all photos
How would you rate PromGarden?
Top Positive Review

“I received my dress yesterday after only about a week...”

altheagh a.
1/26/15

I received my dress yesterday after only about a week and a half. The dress is more than I could have ever expected and the quality is even better. I will continue to order from www.promgarden.com, and recommend this site to all of my friends and family! Thank you promgarden.com!

Top Critical Review

“RE: Prom dress! RIPPED OFF! DON'T BUY IT!”

Robert L.
4/24/16

Recently my daughter has bought a dress from website promgarden.com for her prom. She fell in love with the way it looked in the pictured displayed on the website. Unfortunately it does not look anything like the display. According to number one of the return policy, this is a quality problem. In the return policy, it specifically states "The dresses can be returned to promgarden with the obvious defects as follows..." In the list of the quality problems you stated "huge deviation between the receiving and the one displayed on our website" and "poor quality of workmanship." My daughter now has no dress to wear! PROM-GARDEN WILL NOT REFUND HER MONEY UNDER IT'S OWN POLICY. AS OF April 21,2016 SHE PAID $174.00 *******@promsgarden.com

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user robertl192
1 review
1 helpful vote
April 24th, 2016

Recently my daughter has bought a dress from website promgarden.com for her prom. She fell in love with the way it looked in the pictured displayed on the website. Unfortunately it does not look anything like the display. According to number one of the return policy, this is a quality problem. In the return policy, it specifically states "The dresses can be returned to promgarden with the obvious defects as follows..." In the list of the quality problems you stated "huge deviation between the receiving and the one displayed on our website" and "poor quality of workmanship." My daughter now has no dress to wear! PROM-GARDEN WILL NOT REFUND HER MONEY UNDER IT'S OWN POLICY. AS OF April 21,2016 SHE PAID $174.00 *******@promsgarden.com

Tip for consumers:
Not a good Company. Don't buy from promgarden.com !!!! Spend maybe a little more at a local area for a prom dress and you will save time and money. Now we have to call our credit company and hope for the best and maybe never get our money back in the amount of $174.00 *Note: My daughter may not be going to a prom with out a dress, We just don't have the extra cash for a new dress coming up soon. As a father this hurts me to see my daughter sad like this. Posted date: April 25, 2016

Service
Value
Shipping
Returns
Quality
Thumbnail of user kikid
3 reviews
7 helpful votes
March 25th, 2015

Sister company to Vogue Prom Dresses and Store Dress. Once they rip off enough people, they create another site. I purchased a dress for my daughter from Vogue Prom Dresses, it came 5 days later than they said it would and the day before the event. It was ill fitting and had a stain on it. I shipped it back and they never offered the money although they assured me I would, until they took the site down. They still operate with a UK extension of Vogue Prom Dress, but took US down and operate under Store Dress and PromGarden.

Thumbnail of user altheagha
3 reviews
4 helpful votes
January 26th, 2015

I received my dress yesterday after only about a week and a half. The dress is more than I could have ever expected and the quality is even better. I will continue to order from www.promgarden.com, and recommend this site to all of my friends and family! Thank you promgarden.com!

Thumbnail of user lynetted1
1 review
3 helpful votes
May 5th, 2015

I ordered two dresses using the sizing and color charts provided on website. Neither dress was proper size and one dress color was six shades lighter than ordered. Please be careful as proms are special and the experience should not be ruined by broken promises of services.

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