• Pro Wrestling Tees®

Pro Wrestling Tees®

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Overview

Pro Wrestling Tees® has a rating of 1.35 stars from 23 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Pro Wrestling Tees® most frequently mention customer service problems. Pro Wrestling Tees® ranks 677th among Men's Clothing sites.

  • Service
    10
  • Value
    10
  • Shipping
    9
  • Returns
    8
  • Quality
    8
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
How would you rate Pro Wrestling Tees®?
Top Positive Review

“Great company providing great product.”

Kyle G.
1/9/22

Don't let the low rating turn you away. They provide great quality shirts to and for wrestler. Everyone complaining literally had to agree that shipping may be extended due to everything going on in the world. They're doing a great job. Keep up the work, PWT!

Top Critical Review

“Slow Shipping & Antiquated Policies”

Joseph T.
9/27/21

It took three weeks to get two shirts shipped out to me. The return policy is "no refunds, no exchanges" which really corners the consumer into doing a lot of research before buying a shirt. They have a great selection and support independent wrestlers, which are the positives, but other than that, I do not see myself purchasing from them again due to the policies and ship times that do not favor the customer.

Reviews (23)

Rating

Timeframe

Other

Thumbnail of user sebastians113
1 review
6 helpful votes
April 28th, 2021
Verified purchase

I ordered some normal shirts for myself which were completely okay and some ladies fitted shirts for my girlfriend which did not match the measurement table at all. So I contacted the customer support and got a very prompt reply asking for some pictures. After sending them I never heard from them again. Even after multiple reminders I haven't got any further reply. That's just a very bad way to treat your customers and I wouldn't recommend this shop to anyone.

Thumbnail of user optimuschad518
1 review
1 helpful vote
October 23rd, 2023
Verified purchase

If the price of items, cost of shipping and that useless handling charge don't turn you off then their slow and lackadaisical mailing process will. To top it all off when you order from them and ask questions they get mad and make passive aggressive memes on their Twitter account. Don't buy from here unless you want to pay out the nose for an item and don't preorder an item unless you truly don't care if you ever receive it.

Thumbnail of user joser1389
1 review
4 helpful votes
June 23rd, 2022
Verified purchase

Its bad enough i have to wait 3 weeks for my order but now i cant even get my item
No refunds or replacements were offered at all.My item arrived to the wrong location and the customer service isnt really helpful. A bunch of thieves is what you guys are

Products used:
Shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user tysons28
1 review
5 helpful votes
November 16th, 2020

I bought from a lot of vendors throughout the world, both big and small, but no one is as incompetent as this company. They use Asendia exclusively for shipping abroad which is so slow, and they are not even willing to use regular mail instead. They take 7 to 10 days to just take an item off of their shelf and package it. I can buy a box of theirs, and next month they'll have another collectible I want, but when you ask them if they are planning for anything, they outright lie. They are the worst communicators and slowest shippers on the planet.

Thumbnail of user joew842
1 review
3 helpful votes
July 8th, 2021

My wife got 2 of the 20 dollar pw crate 5 pack, they were both the EXACT same bags with about 50 cents worth of crap nobody knows inside. No customer service and no refunds. No help.we will never ship at this horrid business again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user noti48
1 review
2 helpful votes
April 27th, 2022

Sizes run small and customer service will do nothing to help. Shirts aren't good quality and smell. I would not suggest giving them your money.

Tip for consumers:
⚠️⚠️⚠️!!!WARNING DO NOT SHOP HERE!!!⚠️⚠️⚠️

Products used:
Shirts

Service
Value
Shipping
Returns
Quality
Thumbnail of user glennj69
1 review
0 helpful votes
June 10th, 2020

I really like PWT. They are a small business who puts out fun and quality merchandise that helps the wrestlers and their families.
My only knock is that it takes so long for them to ship. 10 days.

Thumbnail of user miked1985
1 review
1 helpful vote
November 25th, 2022
Verified purchase

Make sure you read and understand their refund return policy as this is not a customer friendly company. If you place an order for the wrong item well before they "order material", they don't care won't help. If you place an order for the wrong size, they don't care won't help - sizing chart on the website.

Very quick to take your money but could care less about you as a customer. To PWT - it is still possible to be very profitable while working with customers who made a mistake.

Pro Wrestling Tees should strongly consider replacing their Customer Service Manager and all any who agree with this treatment of customers who want to see you succeed.

Best of luck to the buyers, be sure not to make any honest mistakes cause you'll be getting an item you didn't mean to buy….

Service
Value
Shipping
Returns
Quality
Thumbnail of user andrewb1091
1 review
2 helpful votes
September 11th, 2020

Whatever you do, DO NOT BUY THEIR SHOES. They claim to be All Star Chuck Taylor Converses, but they look and feel like cheap knockoffs. They are made from cheap materials, and they feel like they will easily fall apart. For the $99-$125 price tag, and 3-4 week wait you're better off taking your money elsewhere. Very disappointed

Thumbnail of user tylerg141
1 review
2 helpful votes
May 19th, 2020

Spent almost $40 on 3 shirts. All 3 had a generic design printed on cheap white Gildan shirts. Not worth anywhere near what I paid for them. Total scam.

Thumbnail of user ceem8
1 review
2 helpful votes
May 14th, 2020

Make sure you dont order any of there mystery products if you are a customer
Of theirs. They just use overstock but say its random and if they send you a product you already have through their crate service, they just tell you, you should know better next time. HORRIBLE CUSTOMER SERVICE

Thumbnail of user miket1376
1 review
2 helpful votes
September 27th, 2021

Customer service responded promptly to initial email but ghosted after follow-up. Here I am, still waiting on a response almost two weeks later.

Tip for consumers:
If you like waiting a very long time, this is the shop for you

Products used:
I still haven't received it

Service
Value
Shipping
Thumbnail of user ronr542
1 review
4 helpful votes
September 22nd, 2020

They just suck, terrible customer service. How hard is it to cancel an item and refund before item is even created

Thumbnail of user bryanm964
1 review
0 helpful votes
July 26th, 2023

Pro wrestling Crate is garbage. I repeat do not purchase one. Expect to get pure garbage everytime..

Service
Value
Shipping
Returns
Quality
Thumbnail of user jasond916
1 review
2 helpful votes
July 18th, 2021

I am a monthly subscriber to their "Pro Wrestling Crate" service and have been since February 2021. When monthly crates are shipped, they always send a tracking number and shipping notification. I never received either for the May 2021 crate, nor did I receive the crate itself. I emailed back and forth several times with Michael, and was given the run-around each time. I was initially asked to wait ten days to see if it came, and it did not. Then I was told I was going to be sent a replacement and given a tracking number, which ended up being the June 2021 crate and not a replacement for the item was charged for and never sent. This was intentionally misleading and falsifying on the part of PWC/One Hour Tees. I emailed again and did not receive a response. I then emailed everyone at One Hour Tees and their subsidiaries, and immediately received a response from Michael stating they would send a replacement, along with a FedEx tracking number. It has now been two weeks and I have not received anything, and they are no longer responding to emails. This has been hands down the absolute worst customer service experience I have ever encountered. As a small business owner in the same area as they serve (wrestling), it is an embarrassment to the community as a whole, and something those who do business with them should - and will - be made aware of.

Tip for consumers:
Aside form this one instance, it has always been a good service. Use caution.

Products used:
None. I was never sent what I ordered and was charged for.

Service
Value
Shipping
Returns
Quality
Thumbnail of user josepht959
1 review
2 helpful votes
September 27th, 2021
Verified purchase

It took three weeks to get two shirts shipped out to me. The return policy is "no refunds, no exchanges" which really corners the consumer into doing a lot of research before buying a shirt. They have a great selection and support independent wrestlers, which are the positives, but other than that, I do not see myself purchasing from them again due to the policies and ship times that do not favor the customer.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kirkf59
4 reviews
5 helpful votes
May 5th, 2023

I Placed an order with prowrestlingtees.com on May 3rd it is now May 19th and I never even received my shirt. Come to find out today they said it's lost. WELL I never got refunded or anything no money has went back into my account from these crooks. Also the Customer Service is ABSOLUTELY HORRIBLE. If your looking to buy from these people MY advice for you is I would DEFINITELY STAY AWAY from this Company unless you want a nightmare to deal with!. If I could leave NEGATIVE -0 Stars I would that is how "BAD" this Company is!. I now have lost so much of my time dealing with this now since May 3rd and NOTHING ever got resolved!. The Same lady always is the one that answers their phone lines and she just spews lie after lie to buy them selves more time and contradicts herself constantly!. I have now filed a complaint on them to Better Business Bureau to contact them as well and I surely hope something is done about the HORRIBLE things this Company is doing to paying Customers that I have read and what they have did to me as well. They NEED INVESTIGATED AND AUDITED.

Tip for consumers:
Yes this Company is horrible to conduct business with. They take money and NEVER ship out the items.. then try to justify it!!.

Products used:
None NEVER got my tshirt that I paid them for!!.

Thumbnail of user dana535
1 review
3 helpful votes
October 5th, 2021

So I ordered a shirt and a week later I got an email stating to send the sales ID and size to their email and they would send it out which is totally fine. After sending the Information and not hearing anything for a week I called and Maggie said the label was with her and she would have it out the next day which again is totally fine. So after 3 weeks of not hearing anything and having friends order the same shirt at later dates then mine and getting their shirts within 14 days. Now I'm like what is going on and I sent out 5 email and different days each with zero response even tho a automatic message comes up saying they recieved my email and would be responding shortly... NOTHING. At this point it's been a month and I called again and spoke with a guy today 10/5/2021 around 2pm. I explained my issue and said some how the ball was dropped. DONT DARE SAY THE BALL WAS DROPPED TO THIS EMPLOYEE BECAUSE HE ACCUSED ME OF BEING ABUSIVE AND AGGRESSIVE which all I did was say they dropped the ball on the order. I mean not even a " sir let me look into this to see whats going on" he just went straight to feeling attacked even tho telling somebody they dropped the ball is neither of those things and pretty sure this guy was not a manager as nobody with business sense would ever speak and accuse a customer of such things when I never was hostile or aggressive on the phone at all, seems he was upset I accused his team of dropping the ball in a calm voice at that. At that point I said I just want a refund and he said straight out your not getting a refund as we never do refunds. Key words they never do refunds right? Well after he looks into my order after being completely rude to a customer who has purchased with them over the past 5 years because I said the ball was dropped this time. He gets back on the phone and says sir we refunded your order a few days ago. SO YOU JUST STATED YOU DONT DO REFUNDS UNDER ANY CIRCUMSTANCES SO HOW WAS THIS ORDER REFUNDED? You got to love his response... "That information is undisclosed"? Wait WHAT in my Austin voice? Seriously whoever manages this place please understand who you got answering calls and being disrespectful to loyal customers and accusing them of abuse when somebody says it seems the ball was dropped. And on top of that WHAT DO YOU MEAN THAT INFO IS UNDISCLOSED? It's undisclosed info to tell customers why their order was randomly canceled without informing them and just chose not to answer the email. SIR THAT IS CALLED DROPPING THE BALL. Please have better people handling customer issues because this guy was one of the worst reps I've come across and horribly disappointed this cool place has somebody who clearly is not happy with their job being rude and accusatory when a customer says they feel a ball was dropped. I never write reviews no matter how good or bad the experience was but this experience here... mind blowing just mind blowing

Service
Value
Thumbnail of user baronp
2 reviews
8 helpful votes
November 17th, 2019

Employees harass people online on facebook, when they are told that they are the face of the store, they say that they do not care. I have name of the person in question. Feel free to contact me.

Thumbnail of user kyleg307
1 review
0 helpful votes
January 9th, 2022

Don't let the low rating turn you away. They provide great quality shirts to and for wrestler. Everyone complaining literally had to agree that shipping may be extended due to everything going on in the world. They're doing a great job. Keep up the work, PWT!

Products used:
Shirts, hats, signed memorabilia

Service
Value
Shipping
Returns
Quality
Thumbnail of user kelliy6
1 review
1 helpful vote
December 8th, 2019

My boyfriend and I have ordered from here on 4 occasions and have been thrilled each time our package has arrived. We got our most recent today. Being huge AEW fans we typically stick to their merch. This time tho, we splurged on a grab bag. Best purchase ever. Not only did we receive our shirt, we got an extra. Lucha. Mask. Epic. We put our latest order in today. Can't wait to see what comes in this grab bag. (Please don't be a Dana Brook tee... Lol. But seriously.)

Thumbnail of user justins353
3 reviews
11 helpful votes
January 13th, 2019

Let me tell ya Mean Gene (R. I. P.), this place has a huge selection of quality wrestling t-shirts that are sold by the wrestlers themselves, brother. Shipping is quick & I've never had a problem with them over the two years I have been ordering from them. I would recommend them to all the little Hulkamaniacs & all the other wrestling fans out there. This is the best place to order your wrestling merchandise, brother!

Thumbnail of user bryanjeffries81
1 review
0 helpful votes
April 17th, 2024

I had to purchase a blu ray from the wrestling store in the UK because PWT didn't have that one in stock. I still ordered 4 others, all at the same time. The one from the UK arrived withing one week and the others haven't shipped as I write this. They're not making physical media on demand. Horrible service.

Products used:
dvd and blu ray

Service
Value
Shipping
Returns
Quality

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