• PRWeb

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Overview

PRWeb has a rating of 2 stars from 14 reviews, indicating that most customers are generally dissatisfied with their purchases. PRWeb ranks 745th among Marketing sites.

  • Service
    1
  • Value
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate PRWeb?
Top Positive Review

“Good Service. Solid Product.”

Rob L.
8/12/18

I have been using PRWeb for quite some time. I think they provide the best ROI. I leverage my distribution list and their ability to get good SEO to max my exposure.

Top Critical Review

“This site should be taken down ASAP”

Melymel C.
7/26/22

I'm truly disgusted with the amount of dollars this site charged me for a press-release that I could've gotten for just $10.00, that's right, 10 $#*!ing dollars. For new customers looking forward on working with paying this mess of a company money, stay away, press-releases are just not it. All the websites they send your press to looks the same, not surprised if it's owned by 1 or 2 people. I'm repeating myself, super disappointed, please don't do any business with this dumba*** company.

Reviews (14)

Rating

Timeframe

Other

Thumbnail of user melymelc
1 review
0 helpful votes
July 26th, 2022

I'm truly disgusted with the amount of dollars this site charged me for a press-release that I could've gotten for just $10.00, that's right, 10 $#*!ing dollars. For new customers looking forward on working with paying this mess of a company money, stay away, press-releases are just not it. All the websites they send your press to looks the same, not surprised if it's owned by 1 or 2 people. I'm repeating myself, super disappointed, please don't do any business with this dumba*** company.

Tip for consumers:
Please save your money, don't use this horrible site for stupid things

Products used:
I used their 205 package that wasted my f*** time

Service
Value
Quality
Thumbnail of user terrys719
1 review
1 helpful vote
September 27th, 2020

PRweb is a scam. They used to be good 10 years ago, right now they are just horrible - the absolute worst. I spent $389 on the premium plan and all I got was 2 clicks. Also, in the visibility report they sent to me, all the 'news sites' they allegedly sent my release to, were all Z-list websites that have views of only a few hundreds a month. This is a big waste of money. Don't bother with PRweb or prnewswire, Cision whatever. Better to spend your money on Facebook or Google or Amazon ads. Don't do PRweb.

Thumbnail of user robc46
1 review
2 helpful votes
June 10th, 2015

PRWeb is an excellent service. Used it in a marketing/PR fashion and was pleasantly satisfied with my results. Multiple pick ups from large media outlets and exposure. Website traffic rose and our overall presence in the market rose immensely. I highly suggest using PRWeb!

Thumbnail of user rlee.dark
1 review
0 helpful votes
October 31st, 2023

Tried contacting customer support using multiple channels. The 1-800 numbers take you through a phone tree that ultimately hangs up on you. The only email address I could find is extremely slow in responding to any messages. After 2 business days and a weekend, I received a response apologizing, citing 'limited support on weekends.' I even tried social media with no response after several days. Absolutely ridiculous and suspicious that we are unable to contact a person when we have an account issue. This company seems to lack any sort of customer care team and is impossible to contact. We are a loyal customer that cannot get assistance with basic account issues.

Thumbnail of user robl130
5 reviews
33 helpful votes
August 12th, 2018

I have been using PRWeb for quite some time. I think they provide the best ROI. I leverage my distribution list and their ability to get good SEO to max my exposure.

Thumbnail of user theresar14
2 reviews
8 helpful votes
January 30th, 2017

Eight days after I submitted a press release -- EIGHT DAYS LATER -- after I had paid for it, approved it, and submitted the final, I get an email that it's on hold. And asks me if I'd still like to release it.

I asked for a refund. I also got a supervisor's phone number. I'm glad I did, because it's been several hours and I still haven't gotten an email confirmation.

Thumbnail of user kiras1
28 reviews
173 helpful votes
May 23rd, 2011

Used this one for business purposes. They offered press release distribution to a variety of online publications. The press release did get a good distribution, but I wish I have discussed the exact publishers beforehand as not all of my expectations we met. However, all in all, quite a decent service.

Thumbnail of user bocar
1 review
5 helpful votes
January 8th, 2015

They hide their internal requirements to send out releases, pick at will what releases require an additional company authorization. Their user interface is third-world. They don't have spell check or auto-save, can't upload a video if it isn't on YouTube. Can you believe they don't even support Microsoft Word?!? Can't wait until I don't have to use them again. Complete waste of energy.

Thumbnail of user cheriek2
1 review
5 helpful votes
August 12th, 2016

Paid for expedited service, did not get it.
Paid for help with submission, did not get it. Both editors were very low in energy and seemed burnt out with their job and unwilling to put a little effort in to figure out what I needed and I paid almost $800.
Asked for my money back when they had no viable solutions or ideas to offer

Thumbnail of user martyl7
1 review
7 helpful votes
January 15th, 2015

Review for PR Web and Vocus and OutMarket - We purchased a marketing suite set of services from these companies. PR Web - Vocus shifted our contract to Outmarket. This company was deceptive in their sales process claiming heavy lifting for services managing press releases and systems. The extent of their support was reviewing press releases for grammar. Recommend staying away from these companies and their services.

Thumbnail of user andrewr56
1 review
8 helpful votes
June 23rd, 2015

These guys talked to me whilst they were trying to pitch a sale. They seemed genuine, so I went along with them and thought I would give them a go. Now that my year subscription has passed, I decided to check on their performance... ABSOLUTE RUBBISH! There were only a few links to my website when checking google search engine with site: website.com procedure, and what's worse, none of the links would actually work! I have since tried to cancel my subscription (immediately), and they have still not responded, it has been 2 months since and they are still charging my credit card! ABSOLUTE RUBBISH! STAY AWAY FROM THESE PEOPLE IF YOU VALUE CUSTOMER SERVICE AND ACTUAL SERVICE-AS FAR AS I AM AWARE, THEY HAVE DONE NOTHING FOR MY BUSINESS. NOT RECOMMENDED!

Thumbnail of user timothyn9
3 reviews
10 helpful votes
September 24th, 2014

PRWeb is totally worthless.

They have "editors" who want to nitpick everything that is written; and it is a waste of time dealing with them or PRWeb itself.

Don't waste your money!

Thumbnail of user sabk1
1 review
7 helpful votes
October 6th, 2013

Changes all the links to nofollow from dofollow. Links from this website was one of the major reasons for SEO companies to go for Prweb.com. But now their value is not much valuable for small to medium businesses. Think before you spend any money with PRweb.com. You can go for other websites where you can get better value for money.

1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

Press release distribution helps you create buzz, increase online visibility and drive website traffic.

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