• Rabbit Quick

Rabbit Quick

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Overview

Rabbit Quick has a rating of 1.67 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. Rabbit Quick ranks 636th among Marketplace sites.

  • Service
    5
  • Value
    4
  • Shipping
    4
  • Returns
    5
  • Quality
    4
Positive reviews (last 12 months): 33.3%
Positive
2
Neutral
0
Negative
4
6
See all photos
How would you rate Rabbit Quick?
Top Positive Review

“Shipping is bit slow but their products are good”

Stephen M.
10/15/23

People can but the products from them but expect late in delivery, they replied my email quick and then i was satisfied

Top Critical Review

“Site isn't legit”

Brandon D.
10/31/22

Was a 3rd party site tried selling me a good deal on large orders. Something fishy bout it as they kept hounding me to complete my purchase through texts and emails I was just on the site for less than 5 minutes. After transaction I never received my product nor any notification for about 2 months. Rabbit quick said it's still in China and haven't cleared customs. I thought the product was based out of America... another red flag. My suggestion go to a main store or major retailer for the stuff that you're interested in.

Reviews (15)

Rating

Timeframe

Other

Thumbnail of user brandond852
1 review
5 helpful votes
October 31st, 2022
Verified purchase

Was a 3rd party site tried selling me a good deal on large orders. Something fishy bout it as they kept hounding me to complete my purchase through texts and emails I was just on the site for less than 5 minutes. After transaction I never received my product nor any notification for about 2 months. Rabbit quick said it's still in China and haven't cleared customs. I thought the product was based out of America... another red flag. My suggestion go to a main store or major retailer for the stuff that you're interested in.

Tip for consumers:
Check the credibility of the source

Thumbnail of user jamesd5120
1 review
0 helpful votes
December 10th, 2023
Verified purchase

This place will take your money and never send you anything in return. The 3 positive reviews on this sitejabber site are from rabbit quick themselves covering their tracks. Did you notice the broken English and the missing words? It's cause they are operating out of the United States. Do not order from them! Scam Scam Scam!

Tip for consumers:
This place WILL lie to you to separate you from your money. Go to the bank and do a charge back and don't let up. They don't like that.

Products used:
Never received anything after they took my money.
Thieves!!!!

Thumbnail of user patricias3910
1 review
3 helpful votes
January 9th, 2023
Verified purchase

12/22/22 I ordered a neck massager and paid extra to expedite shipping and included a tip. I still haven't received my order. Each inquiry (email) is answered exactly the same. "Your order was sent out, on 12/22/22; we'll contact the sender to send it out asap". If the order was sent out, why would they have to contact the sender. I should've done my research on this company! Lesson learned!
I rated this a one, if the option was available, I would rate it a zero.

Tip for consumers:
BEWARE! SCAM! SCAM! SCAM!

Thumbnail of user swhittaker2008
1 review
2 helpful votes
October 11th, 2023

I ordered a grass/brush trimmer blade attachment set for my electric trimmer. It arrived without the mounting adapter which is needed to attach it to the trimmer. Without the adapter it is useless. The ad said the product came with everything needed to easily attach it to any model of trimmer. Rabbit Quick made no attempt to correct the error and after several months of back-and-forth advised me that I would have to send it back to them at my expense, at which point they would decide if I was going to get a refund. The shipping cost is higher than what I paid for this useless item. The company is very unresponsive and unprofessional. Don't let yourself get scammed!

Products used:
Grass and brush trimmer blade kit.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bts.deepak
1 review
1 helpful vote
October 15th, 2023

This product is really worth trying, try this monocular. You can literally zoom in to the top of mountain

Service
Value
Shipping
Returns
Quality
Thumbnail of user bens1162
1 review
5 helpful votes
September 1st, 2022
Verified purchase

Cancelled order immediately after placing it. Was told it shipped already. Never received tracking. They took my money and never shipped my order. Told me it's 75 days for refund... Yeah right. It's been 9 months. They stopped talking to me 3 months ago. This place is a total scam! The one positive 4 star review on this sitejabber website from Neil G is infact rabbit quick themselves trying to cover their tracks and lie to you. Their physical address is in Delhi, India. Do NOT believe they are from the U.S. Rabbit Quick runs their website through Shopify. Shopify refusus to acknowledge they harbor criminals on their platform. Despite what they will tell you, your bank will not refund purchases made from these thieves if you authorized the purchase begin with.

Tip for consumers:
This site is a total scam. They will take your money and never send your order. Do not order from them.

Products used:
I never received any products as this is a scam website. They will take your money are never send you anything. Do not order from them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidt3350
1 review
5 helpful votes
January 5th, 2023
• Updated review

Tried once again to contact Rabbit Quick regarding my refund. Emailed the associate I had been dealing with and also, via the "contact us" route.This was mid December 2022. No reply to either email. Once again a message; avoid Rabbit quick with the return postage I am now $75 in the hole on a $50 item, Certainly now no stars!

Don't go there
December 18th, 2022
• Previous review

Received product but it was unsuitable and not usable. Contacted them and eventually had a reply. After nearly 4 weeks they said to return the product. I asked where to but no reply so sent it back at my expense to the shipping address to beat their 30 day limit on returns. After another series of emails they agreed to refund 30% of the cost which was miserly. It never happened and communication has ceased. This company has zero ethics, can you give it zero stars?

Thumbnail of user carolinam189
1 review
3 helpful votes
May 23rd, 2023

Ordered two items in Jan. 2023, which were never delivered. Checked with the company after a few months. I have been in contact with Olivis Baker from Rabbit Quick. I wasted my time with her, as she stopped communicating with me once I asked for my money back. Will never use this company again and I hope after this review I finally get my money back! Order #RQ******* & *******

Tip for consumers:
Did not receive the orders, so unable to answer the above questions.

Service
Thumbnail of user surprises2
1 review
3 helpful votes
March 19th, 2023

I believe this company is a fraud. I ordered an item never received went to look for a customer number, there's not one available you can only email. Olivia Baker contacted me but was not helpful.

Thumbnail of user charlesp1909
1 review
3 helpful votes
March 10th, 2023

I bought one of their 3-D carpets and not only is the material and quality poor, but the Customer Service is even worse. They will not answer my e-mails and not take returns! Dont' EVEN go here!

Thumbnail of user michaelm12305
1 review
3 helpful votes
July 19th, 2023

This company has the worst customer service. It takes a number of days for them to respond and when they do it is incomplete. Then you have to ask for more information and again a number of days before the response. When returning an item they say read the return policy, The return policy does not have the address to ship the item. Then you ask and again you wait for a response.

Thumbnail of user margareti5
3 reviews
10 helpful votes
January 16th, 2022

I never received my order and the phone number listed is no longer usable. The company gives false claims that orders come from the US as tracking says it was coming from China. Bottom line is that I never received my order after more than 2 months. Do not trust your money to this company. Scammers!

Thumbnail of user stephenm2960
1 review
1 helpful vote
October 15th, 2023

People can but the products from them but expect late in delivery, they replied my email quick and then i was satisfied

Products used:
Sandals

Service
Value
Shipping
Returns
Quality
Thumbnail of user kelvinb110
1 review
3 helpful votes
January 4th, 2023

Update from 1/28/2023

There's a new villain on the block - Chime Bank, also known as Bancorp Bank. This was my bank from which I worked steadily to receive a SCAM refund from the dreaded Rabbit Quick. Chime at every turn denied my claim, using lies, thievery, and their "Big Bank" status. At only a SCAM claim of $59.95, they deemed me not important enough to perform even the most rudimentary due diligence.

I provided Chime with every piece of the discussion, facts, and figures from the SCAM Rabbit Quick. Chime threw out all the evidence and basically said "F*** you, you're not important enough."

So now at least I've learned the truth of TWO SCAM artists to avoid; Rabbit Quick and Chime Bank. Do not go near either of these liers and thieves. Your money is too hard to come by to trust them, especially Chime. UGH!

Thumbnail of user neilg212
1 review
0 helpful votes
October 18th, 2022

Was having a problem contacting them at first they finally reached out to me.and while we were trying to find my order it came in the mail.

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