• RailRestro

RailRestro

Overview

RailRestro has a rating of 3.47 stars from 73 reviews, indicating that most customers are generally satisfied with their purchases. RailRestro ranks 8th among Food Delivery sites.

  • Service
    37
  • Value
    37
  • Shipping
    37
  • Returns
    33
  • Quality
    35

This company does not typically respond to reviews

Positive reviews (last 12 months): 76.5%
Positive
13
Neutral
1
Negative
3
17
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How would you rate RailRestro?
Top Positive Review

“Food on Train”

Rohit Kumar g.
11/4/23

RailMitra is one of the best company for food on trains. The work environment is very good in the company, and the Company's seniors have good behavior.

Top Critical Review

“Irresponsible company and no refund”

Harry g.
4/9/24

Railrestro is the most irresponsible company ever. I ordered food at 7.44pm(prepaid), to be delivered at Gooty station at 8.30pm. Didn't receive the food. Called 25-30 times no satisfactory response. Manager sleeping at home, I'm suffering here. Have to wait for 24 hours to talk to manager. Have to wait for 3-5 working days for refund. You can't deliver at next station. Do you believe in cust. Satisfaction? One agent said out of 10, we can't deliver 2 orders on a daily basis. 20% missed orders & u call yourself a company? Agents are disconnecting phone on my face. There is no one on the floor who can handle my concern. Had it been any other country the company would have to regret this but this is India my friend. There is no such thing called cust. Service, satisfaction, cust. Value, timeliness. IndianRailways please do no allow such frauds for food delivery in train. These guys do not respond after getting money. There were 3 other people who received food bcz it was COD. Order no. 3118188

Reviews (73)

Rating

Timeframe

Other

Thumbnail of user roh427291
3 reviews
0 helpful votes
November 4th, 2023

RailMitra is one of the best company for food on trains. The work environment is very good in the company, and the Company's seniors have good behavior.

Thumbnail of user harrygurjar68
1 review
0 helpful votes
April 9th, 2024

Railrestro is the most irresponsible company ever. I ordered food at 7.44pm(prepaid), to be delivered at Gooty station at 8.30pm. Didn't receive the food. Called 25-30 times no satisfactory response. Manager sleeping at home, I'm suffering here. Have to wait for 24 hours to talk to manager. Have to wait for 3-5 working days for refund. You can't deliver at next station. Do you believe in cust. Satisfaction? One agent said out of 10, we can't deliver 2 orders on a daily basis. 20% missed orders & u call yourself a company? Agents are disconnecting phone on my face. There is no one on the floor who can handle my concern. Had it been any other country the company would have to regret this but this is India my friend. There is no such thing called cust. Service, satisfaction, cust. Value, timeliness. IndianRailways please do no allow such frauds for food delivery in train. These guys do not respond after getting money. There were 3 other people who received food bcz it was COD. Order no. *******

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Shipping
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Thumbnail of user sonalijaiswal927
2 reviews
0 helpful votes
November 1st, 2023

This food delivery app is very user friendly and one of the best app for train travellers. Whenever I travel by train I prefer to order by railrestro.

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Thumbnail of user fatmaareesha1
3 reviews
0 helpful votes
October 31st, 2023

One of the best place for the freshers great work environment and good support and guidance from the seniors.

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Thumbnail of user ashishk116
1 review
0 helpful votes
May 11th, 2023

I ordered food while traveling and they delivered on time with quality. It was a great experience with app.

Tip for consumers:
No

Products used:
Cosmetic

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Value
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Thumbnail of user bitukumarbuxar4
2 reviews
0 helpful votes
July 25th, 2023

Good food in train journey it gives timely delivery he provid 450+ station it's service best
Best quality and hegenic food

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Thumbnail of user minivish1812
1 review
0 helpful votes
April 12th, 2024

My Daughter and wife was Travelling and Pantry is not in the Train... I ordered Food from RailRestro, My Order No is ******* but they Dint Delivered the Food and when I called Just one Simple Word SORRY I heard. This is the Services this people Provide to their Customers.

Received Message of Confirmation and after that received message #ReelYourFeel🎬, post your video or photo with your order and tag us to win exciting prizes!

Again in the morning Received one more Message that "We are sorry! Your order ******* has been cancelled due to SHORT TIME TO SERVE reason"

But I ordered Food more than 8 Hours prior to the Akola Station then How Come Short Time?

I WILL NEVER EVER RECOMMEND ANYONE TO ORDER FOOD FROM RAILRESTRO AND I WILL POST THIS MESSAGE TO ALL SOCIAL MEDIA... THE BEST SITE TO ORDER FOOD IS IRCTC AND GUARANTEED ORDER WILL GET DELIVERED.

A BIG NO TO RAILRESTRO.

Service
Value
Shipping
Thumbnail of user sushsharma2002
3 reviews
0 helpful votes
May 23rd, 2023

Good & Fresh Food Quality. Good Packaging and Delivery boy's behavior is also Good.
Overall is better.

Service
Value
Shipping
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Thumbnail of user manoranjank1
2 reviews
0 helpful votes
June 1st, 2022

During lockdown, when everything was almost vanished, i got good food to share with my family in the train. I found this as a grateful appreciation to complement over Railrestro team.
Literally, i felt a deep salute towards these team that day. Helping with food to someone need is a
Really outstanding initiation.

Tip for consumers:
just visit the playstore, download railrestro app, and let give a try.

Products used:
Veg Thali, Paneer Tikka, and Naan

Service
Value
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Quality
Thumbnail of user vk1274531
2 reviews
0 helpful votes
May 29th, 2023

This is a best application for the food order delivery. Food is testy and good. Railrestro baat application

Thumbnail of user nitup3
1 review
0 helpful votes
March 29th, 2023

In Railrestro the quality of food is excellent and delivered on time.Easy to use this aap and very comfortable way of talking..

Thumbnail of user aniketb3
1 review
0 helpful votes
March 21st, 2023
Verified purchase

I had ordered food for my parents and they were travelling over a night. Food is not delivered and my old aged parents had to travel without food whole night in other state.And we got notification that food is delivered this is more ridiculous.This is worst experience which we have ever faced.

Thumbnail of user abhishekwebzyro
1 review
1 helpful vote
May 4th, 2023

Yesterday i was ordered veg thali in Magadh Express. Railrestro provides nice service and very delicious food. I am satisfied with their services.

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Value
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Thumbnail of user prathams3
2 reviews
0 helpful votes
May 26th, 2022

The working environment is very good, all seniors are very supportive and railrestro is best for start you job from my point of view.

Thumbnail of user muskanb3
2 reviews
0 helpful votes
May 30th, 2022

Railrestro is the fastest and best food delivery app during travelling in train. They have a wide range of restaurants with varities of dishes from nearby station areas.

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Thumbnail of user aryanr14
2 reviews
0 helpful votes
July 25th, 2022

While travelling u must use railrestro. It provides you best and hygienic food in trail in your seat

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Thumbnail of user tarun.77870
1 review
0 helpful votes
September 29th, 2023

I ordered food for itarci station. Made online payment. No food, no communication, no refund. Complete black out

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Thumbnail of user thai2bhai
2 reviews
0 helpful votes
July 22nd, 2023

A great way for people to eat better, you eat better in less time.all item delivered in just time...

Thumbnail of user riyayescomconsulting
1 review
0 helpful votes
May 10th, 2023

Thnks railrestro team for offering delicious food during my train from Patna to Varanasi. Nice service provider.

Products used:
I order food from Railrestro app while I was traveling in train. The food was pretty awesome.. I am fully happy with Service of Railrestro..

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Thumbnail of user shubhamaa2012002
1 review
0 helpful votes
March 28th, 2023

Service was awesome because I ordered food from railrestro his food and service was awesome from railrestro i suggest everyone to order

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Value
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Thumbnail of user khushbup3
2 reviews
0 helpful votes
April 30th, 2021

This is the best app for your travelling, If you are looking for some good and tasty food, you should definitely try it. I ordered jain thali and it was so tasty was properly packed also and that too in budget, there are many option like Chinese, different kind of cuisine, and many more options. Should definitely try.

Tip for consumers:
Worth buying

Products used:
food

Service
Value
Shipping
Quality
Thumbnail of user paruld9
1 review
0 helpful votes
April 10th, 2022

Vadodra me mene mini thali order kiya tha... payment online kiya par food delivery hi nahi aai...
Very bad experience

Thumbnail of user saketm2
3 reviews
0 helpful votes
May 21st, 2023

Great exprience with the smooth UI and tasty food and nice behaviour of delivery person... So order food in train with Railrestro only..

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Thumbnail of user kumara40
2 reviews
0 helpful votes
June 4th, 2022

Rail Restro is a very good service of Online Food Delivery to train passengers. Each and everyone have to use this once and get satisfied

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Thumbnail of user abhikashyap505
3 reviews
0 helpful votes
May 21st, 2023

Good place to work with Coperative environment and support people. You have your individuality to work her and team support you will also get.

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From the business

Company Representative

Thumbnail of user manishc2
Manish C.
Typically does not respond to reviews

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