ReckonOnline.com.au

Ive been using Recon software for my business since around 1993, some years ago I switched to their on line version. Each year my accountant inspects the accounts and produces my financials for submission. This year we found significant anomalies which we tracked back to the software miss handling data from around 14 years ago - IT ONLY DECIDED TO DO IT THIS YEAR! A number of Reckon software partners said data recover could be done at $150 (ex gst) per hour - estimates were anywhere from 4 hours to possibly days! So their software fails and I have to pay for it! In the end my accountant (an ex Reckon professional parter) and I rebuilt the data, at a cost of 5 days to me and a cost of 6 hours of my accounts time. What I found very interesting was the number of people whom Reckon suggested I contact to rebuild my data who suggested switching to Intuit software because they had lost faith in Reckon. Intuit they claim is more stable, far cheaper to subscribe to and unlike Reckon Online software ACTUALLY works on my Android. Yes Reckon claims it works on Android BUT IT DOES NOT. In my opinion as a Reckon user for over 20 years Reckon has more bugs than a squatters house. They do have an Indian help desk (That you have to wait upto 30 minuites to talk to) but their product knowledge is extremely poor at best which is about the same as their compression of the English language. If you are running a SM businesd and truly interested in a hassle free accounting software program DONT USE RECKON.