• Redefine Healthcare

Overview

Redefine Healthcare has a rating of 3.75 stars from 4 reviews, indicating that most customers are generally satisfied with their purchases. Redefine Healthcare ranks 6th among Back Pain sites.

  • Service
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  • Value
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  • Quality
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How would you rate Redefine Healthcare?
Top Positive Review

“Best pain management clinic near me!”

Helen M.
12/7/19

Great experience every time! The front desk is always accommodating and very professional. They always make me feel welcomed. Thank you! The facility is top-notch! Always clean and organized. Never a long wait even when it appears busy. The place runs like a well-oiled machine. Doctors and support staff are always attentive and genuinely concerned. They always make you feel like a priority. True professionals at work! Thank you, Dr. Eric Freeman, for putting up with me! :)

Top Critical Review

“Horrible Experience”

Carolyn H.
5/2/22

Before I even had my appointment with Dr. Freeman, it was rescheduled (no less than) 3 times, and then, when received my email checkin, it was for a PA, and not for Dr. Freeman at all. When I called (which is really difficult to do - they want to do everything through text and email) I was told I could not have my original appointment time, had to come in the middle of the day (which would mean taking the day off of work) or wait 2 weeks for another appointment (when I already HAD an appointment I booked 3 weeks ago). THEN... yes, there's more... I get a phone call from someone from Redefine Healthcare wanting to follow up on my appointment with Dr. Freeman (WHEN I HAVE NOT YET EVEN HAD THE APPOINTMENT), and to sell me "a new, at home device, that will help you based on the appointment you had with Dr. Freeman." This place is - in my opinion - obviously a scam and a sham and exactly the reason why pain management centers/clinics have the reputation for being money making mills that pay absolutely no attention to the patients except where and how they can bill the insurance companies. In my opinion, of course.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user helenm253
14 reviews
5 helpful votes
December 7th, 2019

Great experience every time! The front desk is always accommodating and very professional. They always make me feel welcomed. Thank you! The facility is top-notch! Always clean and organized. Never a long wait even when it appears busy. The place runs like a well-oiled machine. Doctors and support staff are always attentive and genuinely concerned. They always make you feel like a priority. True professionals at work! Thank you, Dr. Eric Freeman, for putting up with me! :)

Thumbnail of user kaleyf9
3 reviews
1 helpful vote
February 2nd, 2022

The clinic has clean and safe facilities. The staff is attentive and responsible. They helped me a lot to eliminate my back pain. If anything, the only problem is that the prices are not entirely affordable for me, but I still saved money to be able to take some sessions.

Service
Value
Quality
Thumbnail of user joanniss
3 reviews
3 helpful votes
June 23rd, 2020

When I visited my brother in New Jersey after 24-48 hours flight, my back was a living hell for me. Fortunately, my experience with the medical team was so amazing and can never forget. I hope one day to have such a wonderful center in my own city. Thanks guys for your sacrifices for humanity.

Thumbnail of user carolynh1017
1 review
0 helpful votes
May 2nd, 2022

Before I even had my appointment with Dr. Freeman, it was rescheduled (no less than) 3 times, and then, when received my email checkin, it was for a PA, and not for Dr. Freeman at all. When I called (which is really difficult to do - they want to do everything through text and email) I was told I could not have my original appointment time, had to come in the middle of the day (which would mean taking the day off of work) or wait 2 weeks for another appointment (when I already HAD an appointment I booked 3 weeks ago).
THEN... yes, there's more... I get a phone call from someone from Redefine Healthcare wanting to follow up on my appointment with Dr. Freeman (WHEN I HAVE NOT YET EVEN HAD THE APPOINTMENT), and to sell me "a new, at home device, that will help you based on the appointment you had with Dr. Freeman."

This place is - in my opinion - obviously a scam and a sham and exactly the reason why pain management centers/clinics have the reputation for being money making mills that pay absolutely no attention to the patients except where and how they can bill the insurance companies.

In my opinion, of course.

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From the business

New Jersey pain management doctors of Redefine Healthcare providing the community with the highest quality, comprehensive pain management care. Our New Jersey compassionate pain doctors and leading injury specialists are led by premier Board-Certified, In-Network Specialists who emphasize patient management care as the top priority. We`re REDEFINING Care, One Patient At A Time

The highly skilled pain and injury specialists at Redefine Healthcare, best rated New Jersey pain management clinic have dedicated their lives to the treatment of patients with various spine and pain disorders. Most common conditions treated in our pain control clinic are back pain, neck pain, hip pain, shoulder pain. We also specialize on sports injury recovery and rehabilitation.

Headed by Dr. Eric Freeman, a Board Certified, Fellowship Trained pain care physician, this team of pain management specialists uses the most advanced minimally invasive treatments available. Their main goal is to handle your pain management safely and effectively while delivering the results that you deserve.

At Redefine Healthcare you will receive the most comprehensive state-of-the-art rehabilitation care and latest pain control treatments. Dr. Freeman and his team’s compassionate bedside manner will help you understand your pain condition and make you feel at ease with your pain treatment options. With the help of the staff at Redefine Healthcare, you can be assured of receiving the highest quality care possible.

If you are in pain we can help. If you have any questions for our team of top pain management specialists in New Jersey, please contact us by phone at: (732) 906-9600

Working Hours:
Monday-Friday: 8AM - 8PM
Saturday: Closed
Sunday: Closed

Payment: cash, check, credit cards.

Redefine Healthcare - Union, NJ
2500 Morris Ave, Suite 220,
Union, NJ 07083
(908) 503-5731
(732) 906-9600
https://redefinehealthcare.com
https://redefinehealthcare.business.site
https://redefinehealthcare.com/contact-us/union-nj

Map: https://goo.gl/maps/eDwqeQCYmrBN4ULg8

Nearby Locations:
Vauxhall, Hillside, Wequahic, Lower Vailsburg
07088 | 07205 | 07106

Redefine Healthcare – Edison, NJ
10 Parsonage Rd Suite 208,
Edison, NJ 08837
(732) 906-9600
https://redefinehealthcare.com/contact-us/edison-nj/
https://redefine-healthcare.business.site/

Map: https://goo.gl/maps/boW5TRLSkV5LsB2Q9

Nearby Locations:
Clara Barton, Fords, Iselin, Robinavale
08837 | 08840 | 08863

Redefine Healthcare - Paterson, NJ
922 Main St suite 101
Paterson, NJ 07503
(973) 310-6507
(732) 906-9600
https://redefinehealthcare.com/contact-us/paterson-nj/

Map: https://goo.gl/maps/zYHwKK4HztfAikYcA

Nearby Locations:
Paterson, Totowa, Woodland Park, Clifton, Elmwood Park, Garfield
07503, 0751,07512,07013,07424,07407, 07514,07026

Company Representative

Thumbnail of user ericf292
Eric F.
Pain Management Specialist
Dr. Eric D. Freeman, pain management doctor is the medical director and founder of Redefine Healthcare. As a leading New Jersey pain physician he holds numerous board certifications in Physical Medicine & Rehabilitation, Pain Medicine and is a certified independent medical examiner. Dr. Freeman has dedicated his life's work to providing his patients with the most comprehensive state-of-the-art pain care presenting them with the best pain management treatments and the opportunity to live a healthy, active, and pain-free lifestyle.
Dr. Freeman among the best pain management doctors in New Jersey specializes in treating patients with all types of pain conditions with a focus on spine disorders, herniated and degenerative discs as well as arthritic joints and sport medicine injuries. His expertise is in minimally-invasive spinal procedures as well as non-surgical orthopedic care.

Since the completion of his fellowship, Dr. Freeman continues to be at the forefront for the treatment of all spine and pain disorders. He attends as well as conducts numerous seminars in the field of Interventional Pain Management and Minimally-Invasive Spine Techniques.

New Jersey pain specialist Dr. Freeman's passion for providing the most advanced medical and interventional pain technologies has made him well recognized in the field of pain management and is listed as one of """"America's Top Physicians"""". He is often involved in the education of other physicians performing lectures and publishing textbook chapters for Board Certification testing. His goal and primary focus is to obtain the results that you deserve, that is, to eliminate your pain without surgery

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