Red Robin

I ordered your garlic fries when they first came out, and they were absolutely irresistible. Of course as time goes by you have left out the Parmesan and reduce the garlic to the point where I might as well have just ordered regular fries what is up with that? Don't scrimp on the item that you include in the title.

I ate at red robin restaurant in Lynnwood, Wa.today. I ordered the bacon cheeseburger and fries. The cheese burger had a cheap bun, 2-4oz patty and shredded lettuce. The fries were hard shells with little if any potato. The bill was $17.13 plus an auto tip of 3.43. I am 82 yrs old. Red robin has changed their quality. There new image is cheap burgers, horrible fries and expensive prices.

On December 28th 2023 we stopped at a Red Robin on Route 50 in Saratoga Springs, NY for lunch.
The last time I had eaten at a Red Robin was a few years back in Troy, MI and recalled it being a great experience, the food was good as was the service.
The waiter was very helpful in the selection as well as the service he offered us, that's where it stopped, the burgers came and oh what a disappointment, nothing to what we were expecting based on my previous experience. If we wanted Costco frozen burgers, we would have gone there but this was Red Robin and at these prices very disappointing.
Alas, it's understandable why so many are closing, not due to the wit staff more for the lack of quality in the food.

The food was absolutely horrible,nothing is same chicken sandwich was so greasy from dirty oil,and their steak fries are no more,the basket and what came on plate was broken up chunks like left over pieces,so ask for new basket of fries got about 6 fries and half were same broken little chunks fried in dirty grease for 4 people $84 was worst meal ever and waiiter was no help just said o sorry

Last night my family choose Reb Robin to eat. We had ask 3 times for utensils. Person delivery our food spilled drink in my daughter lap. Had ask couple times on one of our orders. Took 10 minutes. Worst ever time ever. Probably won't return. No one ever responded to spilt drink.
I asked waitress to change my order from fries to onion rings and No fries.
Guess what, I got both. $113.00 for dinner.
Bill Henry

Red Robin in Columbus GA was nasty. I ordered a Turkey Burger it wasn't good at all. It is not all that Period! French fries 🍟 and ribs were not good! The customer service was good but food was NOT!

We ordered onion rings and burger with Fry's, we were served our onion rings with dipping sauce and no plates, we ended up eating on napkins and most of my onion rings ended on the table so basically I ate off their table, I complained and the server said there is no plates, I complained to someone else she claimed they where hand drying them, I complained again while eating my last onion ring the decided to finally bring me a plate, after we where basically done eating and I asked for another serving of fries the refill of french fries was hot but still raw on the inside. I called when I got home to complain again and the manager said that she would remove the onion rings from my bill, but the transaction is still processing and I do not see anything being removed! I paid full price to eat off their table with no plates and to get the run around and listen to people lie to me! Definitely never eating there again!

Red Robin Puyallup such terrible service. Alena who was the waitress accused us of being liars. We had wanted to use some gift cards to pay our bill. When we handed her the gift card she rudely says I told you in the beginning that we are not accepting gift cards. She did not inform us of that. She kept arguing with us and I finally had to get the manager. Of course he did nothing. I just can't believe how rudely and disrespected we were treated. So terrible.

How $#*!ing hard is it to get a cream $#*!ing soda? I mean it's not that hard to get one damn soda. I'm never coming back to a red Robin's restaurant.

Absolutely wonderful experience. I ate at Red Robin in N Riverside IL with my mom. I asked the server if we could move because my mom was cold. The manager came over and moved us. He insisted on carrying out plates & drinks. He stayed until he was sure were comfortable. Our waitress, Emily returned numerous times to assure we were comfortable. Last but not least our dinner was delicious. Great dinner, great dinner!

We went with my 2 kids and my husband for his 41 bday and service was horrible. First it took forever to even get service let alone water. When our drinks finally came they screwed up, I tried to point it out to my server but she walked away, someone else was flagged and I was treated as if I was being picky, instead of it being their mistake. Lots of time when we needed something and couldn't get any attention. We asked for ice cream to go finally because it took so long and they even made a mistake and only gave us 2. Horrible. The burger was dry and food not not good.

The food at RR is very good! However, the website is bad. If a customer does not want to sign in or login, there are no other options. This needs to be changed.

I took my mom here for her birthday and just for 2 burger meals it was almost 100$ with no mixed drinks. I had an ice water and she had a soda. The burger was nothing special at all...I was shocked when the bill came. What to watch for us any changes you make to your meal or add ons they charge for the sauce the seasoning,and their gimic is they charge you top dollar because a lot of things are unlimited but you can only eat so much... I ate my left overs the next day and got food poisoning. I couldn't stay out of the bathroom.

The woman treated me like I was homeless like I couldn't afford one of their precious burgers gave me a burger out of the trash told me that here was my free birthday burger it's raw it's not even cooked and it's not even what I ordered they should not be able to treat people like that and told me the next time I come in then I needed to pay $5 to get a free birthday burger corporate should put a stop to them being able to treat people like that

Went in at 12:00 on a Tuesday One customer should have known then usually a diner at that time would be very busy walked in sat at the counter asked the waitress if I can take something out there was a man standing there just staring so I finally asked him is everything okay and he had an attitude come to find out he's part owner ordered my food ask for several different breakfast items they had none of them finally ordered just plain pancakes and pork roll again man standing there was very rude so I asked him is he okay he proceeded to argue with me back and forth and I took out my phone and he asked me if I was recording him which I found very odd I said no why would I be doing that I'm taking out my phone I'm waiting for my food it was just a very odd experience all around will never go back there again got food home horrible poor girl was wrong the whole experience was just the most horrible thing I've ever experienced the weirdest atmosphere ever I felt bad for the two waitresses you can tell they were like intimidated by this man and he's part owner which is very sad because you should be nice to your customers that's probably why you don't have any don't go there horrible

Try to place an order online and then again on my phone don't know why it was so hard couldn't do. It ended up eating hotdogs.

Went to the red Robin in Parker Colorado, Love their burgers but could not stay from my full meal because it was so cold inside the restaurant. I asked the waiter why it was so cold and he said it always is that cold there. With that being said I will not be visiting this location again. I was literally shivering while eating the little food I did have. Had to take the rest of my meal home.

My family of 8 went to the Brookfield,WI Red Robin last night and had awful service. 20 minutes to just get a waitress to come to our table( had to ask). Then when our food came., no more waitress. Not enough silverware ( shared one knife), not enough napkins, wrong drink refill, never got limitless side of broccoli, even though it was ordered. We will never go back.

I've always been happy with Red Robin until tonight! This was the worst service I've ever had. It was a birthday dinner and they were slow, food was cold service was bad and never checked on us once during the meal. The burger was never as bad as this night. Tasted bland and cold, but the worst attitude of one waitress was downright rude. Used to be a favorite place to dine, unfortunately, not anymore. Restaff and start over. Another one bites the dust!

Are food was hot! I can say that much! But the lady that severed us are drinks straight rude! We waited 35 minutes to be seated for a table of 10 which we knew it would be a wait being that it was a Saturday night. No problem but the Attitude was crazy. Now the other girl that took our food order and drink order was awesome! And we didn't get are 2 rootbeer float we asked for! Then to sit and watch your employee talk about us! That was so uncalled for and we could see her is the crazy part!.

Party of 3, we were seated promptly. Our waitress took our drink, appetizer and meal orders within 5 minutes. The waitress brought our drinks within 5 minutes. Soon, I assume wad a cook, brought our appetizer. The appetizer could be considered finger food, (onion ring tower). I had to flag down our waitress to bring some napkins. Our meals were then brought out. Again I had to flag down our waitress to get utensils. The food was good, but it certainly could not be considered gourmet. Throughout our entire meal, out waitress did not check on us at any time. Did not ask if orders were alright, no drink refill no bottomless steak fries, nothing. We finished our meal and tried to pay at the table with their device. We gad a gift card that covered $50 and needed to pay the remaining $25 with a credit card. This device would not allow split payments. Finally, our waitress came and took our payments. $72 for 2 burgers that were eh at best and an order of over cooked tenders, 1 onion ring tower and a milk shake...I have no plans to return to Red Robin

I love Red Robin burgers so when I saw they've added pizza to their menu I decided to try it. I ordered a cheese and a pepperoni for takeout and was very disappointed when I opened the boxes. Although I like the thin, crispy crust, the toppings were meagre and tasteless. Ordering from any other pizza franchise would have been better. Give this a pass if you have other options in your town.

$13.50 for garbage "new" and improved burgers? REALLY? NEVER again to this rip off joint. Mc Donalds puts Red Robins to shame. Red Robins should be ashamed of themselves ripping people off with there tasteless pieces of krap burgers. They brought me also reheated fries that tasted like shi-. I brought them back. Eat ANYPLACE else than this krap joint. $50 for 2 pieces of krap burgers with sorry fries.