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Since 3.5 years I have been regularily using Remambo. All together I made 37 purchases via Remambo. I either bid and won on auctions or bought items from other online stores. So far all went well.
Recently decided to give Remambo a chance in hopes of getting an item from Mercari Japan. Naturally being the plush are highly sought after here in the US, I quickly filled out one of their forms of request and waited for some kind of confirmation email. Instead, a couple hours went by with nothing and I could see they were playing games. Another buyer in Japan posted a offer on their site soon after. The listings was marked as sold and I knew they had screwed me. I emailed them as well, questioning what was going on. No response, just an order removal to say it was cancelled. What a waste of time. Now I have to file with my insurance for a refund. If you're looking for reliability, this isn't your site. Stick with whiterabbitexpress or a site that actually cares about your order.
I've been using Remambo for buying Japanese goods from Mercari and Yahoo auctions for 3 years. I'm totally satisfied with this service. Fast support responses for all my messages, fast buying process, great packaging and cheap international shipping cost. The best for me so far.
Recently decided to give Remambo a chance in hopes of getting an item from Mercari Japan. Naturally being the plush are highly sought after here in the US, I quickly filled out one of their forms of request and waited for some kind of confirmation email. Instead, a couple hours went by with nothing and I could see they were playing games. Another buyer in Japan posted a offer on their site soon after. The listings was marked as sold and I knew they had screwed me. I emailed them as well, questioning what was going on. No response, just an order removal to say it was cancelled. What a waste of time. Now I have to file with my insurance for a refund. If you're looking for reliability, this isn't your site. Stick with whiterabbitexpress or a site that actually cares about your order.
Since 3.5 years I have been regularily using Remambo. All together I made 37 purchases via Remambo. I either bid and won on auctions or bought items from other online stores. So far all went well.
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