• Resident Advisor

Resident Advisor

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Overview

Resident Advisor has a rating of 2.5 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Resident Advisor ranks 65th among Music Downloads sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate Resident Advisor?
Top Positive Review

“The real one”

James G.
8/12/18

Unlike djmag, this rating gives you an actual information about electronic music scene. There is no pop, edm and other trash stuff, only actual and high quality tunes by their authors. Also there are a lot of info about events and festivals.

Top Critical Review

“Bought Scam Ticket from Them With No Response”

Vincent L.
5/24/22

I'd bought a ticket from them to attend Charlotte De Witte's after party at ExchangeLA night club on 5/14/2022. When I showed up to the venue, the front desk staff at ExchangeLA claimed they do not work with 3rd party vendors and scanned my qr code to no success. I reached out to customer support on the app (which had a notice that I would receive a response typically in several hours time) but never received any response on the app nor any email to date. I've disputed my original purchase and will be avoiding RA guide from here on out. Highly do not recommend.

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user jamesg643
4 reviews
3 helpful votes
August 12th, 2018

Unlike djmag, this rating gives you an actual information about electronic music scene. There is no pop, edm and other trash stuff, only actual and high quality tunes by their authors. Also there are a lot of info about events and festivals.

Thumbnail of user anneliese225
1 review
0 helpful votes
March 14th, 2024

My partners phone was robbed so he could not access his RA app with the tickets, unfortunately he could not reset his password etc either due to authenticator codes being sent to his phone. He emailed RA a number of times asking for assistance and offering to send over ID etc as the concert was going to be on and we couldn't get the tickets. They kept ignoring his emails and emailed AFTER the concert saying they couldnt help and its there policy. Not good enough - they were contacted in plenty of time before the concert and will not refund even though they know the tickets were not used. Sometimes people lose their phones there needs to be some more help in these instances!

Service
Value
Shipping
Returns
Quality
Thumbnail of user angelaa109
2 reviews
0 helpful votes
March 12th, 2018

It is an okay website but it takes a takes awhile to load. All in all it does you the info that you need.

Thumbnail of user vincentl310
1 review
0 helpful votes
May 24th, 2022
Verified purchase

I'd bought a ticket from them to attend Charlotte De Witte's after party at ExchangeLA night club on 5/14/2022. When I showed up to the venue, the front desk staff at ExchangeLA claimed they do not work with 3rd party vendors and scanned my qr code to no success. I reached out to customer support on the app (which had a notice that I would receive a response typically in several hours time) but never received any response on the app nor any email to date. I've disputed my original purchase and will be avoiding RA guide from here on out. Highly do not recommend.

Tip for consumers:
It's disappointing because I had successfully purchased a ticket for a different event before from them and successfully attended that time. Had I known they were going to waste my time and money this time around, I would have saved myself the trouble and bought a ticket from a different vendor.

Service
Value
Shipping
Returns
Quality

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