• Restoro

Restoro

Overview

Restoro has a rating of 1.64 stars from 299 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Restoro most frequently mention customer service, credit card, and phone number problems. Restoro ranks 112th among Antivirus Software sites.

  • Service
    115
  • Value
    121
  • Shipping
    43
  • Returns
    60
  • Quality
    105

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 7.1%
Positive
1
Neutral
0
Negative
13
26
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Consumers complaining about Restoro most frequently mention customer service problems.
How would you rate Restoro?
Top Positive Review

“ANNOYING”

Gerald F.
5/1/23

After your licence expires, Restoro will annoy you with incessant popups for update purchasess and crashed programs. If you purchase an upgrage license, there is no way to install it into the Restoro program and no way to stop the endles popups. When Restoro is run, it claims to do a lot, but doesn't tell you what it did. You can hope that the changes wee good and needed. I've had six worthless popups while writing this review. I have upgrade licenses that I haven't been able to install.

Top Critical Review

“Restoro destroyed my computer”

Bruce P.
12/31/23

Oh yeah, they fixed my computer at one time but when it came time to renew my subscription, a restoro rep called me and wanted to look at my computer. He said it needed more work and proceeded to get me to send more money. It was right after Christmas and I didn't have the money to pay him. He got really irritated and said he would remove the program. Instead, he hack my computer to where it will not even boot up. Many files are missing. I have tried to contact Restoro about the problem and I get no response from them. DO NOT let these thieves get control of your computer! There are many legitimate programs out there that can clean your computer. Restoro is not one of them.

Reviews (299)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (25)
Thumbnail of user brucep719
1 review
0 helpful votes
December 31st, 2023

Oh yeah, they fixed my computer at one time but when it came time to renew my subscription, a restoro rep called me and wanted to look at my computer. He said it needed more work and proceeded to get me to send more money. It was right after Christmas and I didn't have the money to pay him. He got really irritated and said he would remove the program. Instead, he hack my computer to where it will not even boot up. Many files are missing. I have tried to contact Restoro about the problem and I get no response from them. DO NOT let these thieves get control of your computer! There are many legitimate programs out there that can clean your computer. Restoro is not one of them.

Products used:
Computer service

Service
Value
Shipping
Returns
Quality
Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hello, Bruce

Thank you for bringing this matter to our attention. This is definitely not the impression that we want to make.

Restoro will never call customers to initially take a look at your computer for diagnostics unless this was initiated by the customers. This incident is likely by people pretending to be Restoro. We highly encourage not to further engage with these people, and to only communicate with Restoro thru our official communication channels.

We could definitely check further on what we can do to help you but the platform cannot display any of your information. Please contact us via live chat or email so that we can address your concerns immediately.

Chat: Go to www.support.restoro.com > click on ''Live Support"
Submit a Ticket: https://www.restoro.com/submit-ticket/
Email: support@restoro.com
Phone: 1-888-575-7583

We appreciate your patience on this matter

Thumbnail of user geraldf345
1 review
1 helpful vote
May 1st, 2023

After your licence expires, Restoro will annoy you with incessant popups for update purchasess and crashed programs.
If you purchase an upgrage license, there is no way to install it into the Restoro program and no way to stop the endles popups.
When Restoro is run, it claims to do a lot, but doesn't tell you what it did. You can hope that the changes wee good and needed.
I've had six worthless popups while writing this review. I have upgrade licenses that I haven't been able to install.

Service
Value
Shipping
Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hi Gerald,

Thank you for taking time to share your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations.

We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.

We would love to make things right if you give us another chance. May you please contact us so that we can make necessary adjustments to the subscription?

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

We appreciate your patience on this matter.

Thumbnail of user jamiel574
1 review
26 helpful votes
February 16th, 2022
Verified purchase

I fell for it about a year ago when my computer was crawling. Free turned into $40, which then turned into them wanting $200. I trust my pc repair guy, so when he didn't find any corrupted files like Restoro did, I know they were full of it. They just called wanting to access my computer, saying they were going to charge me $300 if I didn't allow them to access and remove software. Even though I got email confirmation of cancelling with them 10 months ago.

Tip for consumers:
DON’T USE RESTORO!!! SCAM!!!

Products used:
Software

Service
Value
Quality
Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hello Jamie,

We appreciate you letting us know of the situation. We respect your opinion on this matter.

Our software is not a scam nor does it provide a fake support service. Our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.

We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?

Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Phone: 1-888-575-7583

Have a nice day ahead and stay safe!

Thumbnail of user jeffp1565
1 review
0 helpful votes
January 12th, 2024

The software does not work. My computer is still slow and the software hangs-up and the final screen and I have to force quit the application. Went to website to get refund and filled out the refund page and never got a response back. Then I reached out to Paddle when they do the billing through and was told they would reach out to Restoro so they would reach out to me. That didn't happen so I emailed Paddle again and they said they couldn't refund me and gave me a link to Restoro to speak to someone via chat. I was told over 60 days so no refund. I asked for them to cancel my subscription and give me a prorated refund which I think is fair for a reputable software company. They refused so I just told them to cancel my subscription and Manuelyn P. (person I chatted with) said she would cancel the auto-renewel. I asked her to send me an email confirming auto-renewal had been canceled. She then sent me this, "To help you, we have now forwarded to our Customer Service Team the cancellation of the auto-renewal option on your subscription today. This means you will not be automatically charged once your subscription expires. You will receive an email with more information from our Customer Service Team within 24 - 48 hours." If I don't get an email from them confirming I'll update post. I have a feeling I'm going to get billed again. I would avoid doing business with this company. In fact rule of thumb is if they don't have a phone # to contact someone via a phone call, don't do business with them.

Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hi Jeff,

We are genuinely sorry to hear that the program did not meet your expectations and that you encountered issues with Restoro. We strive to provide effective solutions and maintain the highest standards of quality. Your feedback will be taken into consideration as we continually improve our products and services.

If you require further assistance or have any additional feedback, please feel free to reach out to our support team. We are here to address any concerns and provide the necessary guidance to ensure your satisfaction and computer's safety.

Thank you again for sharing your feedback, as it helps us improve our products and better serve our users.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/LiveChatRestoro

Thumbnail of user geoffj18
1 review
11 helpful votes
July 17th, 2022
Verified purchase

Bought this product, installed it and ran it! After reboot, left with a black screen with no cursor. Rang support twice over 24 hours. Each time I was told an expert would ring me back within the hour. No calls were received! In the end I had to have my PC rebuilt at a cost of three hundred dollars! The marketer of the product Paddle in the UK at least refunded my money with urgency. Well done to them but the product cost me money and wasted at least a week of my life!

Products used:
Restoro

Service
Value
Shipping
Returns
Quality
Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hello Geoff

We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. We'd like to investigate further your feedback so we can correct the needed and make sure such does not happen to our future customers.

The platform won't allow us to view your account information, could you please contact us directly on our tech support hotlines below? We’d greatly appreciate the opportunity to make things right and work toward earning back your business.

Your satisfaction is important to us.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Thumbnail of user chrisd2257
1 review
0 helpful votes
August 11th, 2023

I was planning to renew it, but my Hitman software tagged it as malware so I thought some of their files were corrupted. I clicked Ok to quaranteen, then tried to use it and it was gone. Tried to go to website but my pc is blocking access and I can't figure it out. No support from Restoro and the instructions on the internet on how to unblock such a thing don't work. I am relatively tech savvy. Too much time. Just gonna let it go, I guess. Such a shame.

Service
Value
Shipping
Quality
Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hello Chris

Thank you for sharing your experience, and we are sorry to hear about the issues you encountered with the software. Understand your frustration and sincerely apologize for any inconvenience this may have caused you. It's certainly not the experience we aim to provide our users.

This could have happened due to certain similarities in coding patterns or behavior that triggered a false alarm. If you’re open to discussing this further, please contact us directly on our tech support hotline below. We’re committed to providing excellent customer service and are looking forward to hearing from you.

We genuinely appreciate your patience and understanding. Your feedback helps us improve and provide better services to all our users. We're committed to rectifying this situation and ensuring that you have a positive experience with our software.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/LiveChatRestoro

Thumbnail of user mels257
1 review
11 helpful votes
July 26th, 2022
Verified purchase

Simply rang support team as my license key was not valid even though I just purchased it 4 days ago. They asked a punch of questions which led to the operator taking control of my laptop and ran some tests only to say that the price for repairing my laptop would be $400 for unlimited monthly support or around $700 for 1 year subscription. I was only asking why my license key was coming up as invalid and this led to what I feel, a marketing trap.

Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hi Mel,

Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected.

Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.

We'd like to investigate your feedback further, however, the platform won't allow us to view your account information. Could you please contact us directly on our support channels below?

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

We hope to hear from you and we appreciate your patience.

Thumbnail of user johnm9981
1 review
15 helpful votes
June 20th, 2022

... for a bunch of scammers. I got charged for this ($50-odd) without even realising I'd ordered it, so I thought I'd give it a go anyway. Got a license key, used it and the system seemed to do some okay stuff. Then the license key failed on the second scan. Called the 0800 number (nice touch, that, for scammers) and got a guy who wanted to access my computer, which I naturally declined. Asked him to send a proper license key via email, which he was incredibly reluctant to do. Avoid at all costs.

Service
Value
Shipping
Returns
Quality
Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hello John,

Thank you for bringing this matter to our attention. We are sorry that your experience didn’t quite match your expectations. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.

We'd like to extend our help, however, this platform won't allow us to verify your account, could you please contact us directly on our support channels below so we can work with you and resolve the issue?

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

We hope to hear from you and we appreciate your patience.

Thumbnail of user ruthf711
2 reviews
2 helpful votes
October 20th, 2022
Verified purchase

Purchased this a year ago when I was experiencing computer problems. It left me with a blank screen and endless hours of troubleshooting. I got nowhere with either tech support or getting refunded. Now, a year later, my paypal account has been charged another $44. Because it turns out it's a recurring subscription- something I never agreed to. Paypal resolved dispute in company's favor. Wish I had seen these reviews before I purchased.

Tip for consumers:
avoid at all costs

Products used:
Purchased a computer repair product called Restoro, digitally.

Service
Value
Returns
Quality
Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hello Ruth,

Thank you for bringing this matter to our attention. Definitely this is not the impression that we want to make.

We could definitely check on your account right away and refund the transaction as needed. Unfortunately, the platform cannot display any of your information. Please contact us via live chat or email so that we can address your concerns immediately.

Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

We appreciate your patience on this matter

Thumbnail of user randallr249
1 review
3 helpful votes
November 1st, 2021
Verified purchase

Ended up here when glitch appeared on web, not sure if I got taken or not

Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hello Randall,

Thank you for bringing up your concern to our attention. We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize.

We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat for us to assist you immediately resolve the issue as quickly as possible.

Chat: https://tinyurl.com/RestoroLiveChat

Below are our other contact options.

US: 1-888-575-7583 / 1-888-509-0616
Canada: 1-888-510-8252 / 1-888-533-3238
UK: 0800-107-2239 / 0800-107-1975
AU: 1800-519-585 / 1800-519-572

Email: support@restoro.com

We hope to hear from you and we appreciate your patience.

Thank you

Thumbnail of user jenniferm3737
2 reviews
11 helpful votes
December 15th, 2021
Verified purchase

24 hrs ago I purchased this for my pc & was not able to download. Tried emailing & calling but NADA. Last night I received a reply email informing me the flow of customers in front of me was "medium volume." Over 12 hours later I tried to then call and waited... eventually leaving my number and a message. Still have not heard from them several hours later. This is a SCAM. I'm contacting my Discover card AND the Better Business Bureau.

Products used:
Nothing....was not able to....that's what the entire complaint is about.

Service
Value
Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hello Jennifer,

Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.

Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field.

We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?

Please reach us out through the below channels:

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Thumbnail of user ioannap11
1 review
7 helpful votes
August 9th, 2022
Verified purchase

I bought the one-year subscription on 1st August. Never worked, I had to do the cleaning manually every day as it was with the free trial. I have written emails asking for help, but no reply whatsoever. I have even left a "ticket", because today the program changed from Greek to English and doesn't recognize my one-year subscription. They give a phone number for 7/24 support that I have read in reviews it is a scam. Need refund, no answer... I am afraid because they may have my personal information.

Service
Value
Quality
Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hello Ioanna

We’re sorry your experience didn’t match your expectations and we appreciate you bringing this issue to our attention. What number did you try to call? Could you please contact us directly on our support tech hotline and/or send us a message on our official Facebook page for immediate assistance?

Below are the support channels;

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Official Facebook: https://www.facebook.com/Restoro-342387736478073

Your satisfaction is important to us, and we will ensure this does not happen again.

Thumbnail of user lavrador.nelson
1 review
1 helpful vote
April 26th, 2023

Avoid this app. I was desperate to fix a problem on my computer that actually should be fixed by Microsoft so after a few sites and videos on YouTube I've decided to try Restoro even if I don't totally trust these kind apps that finds problems on your computer and promise to fix for a price.

Didn't fix anything and even added a new one: ransom:win64/magniber.ad!mtb

I think I was fast enough to find it, kill it, uninstall and asked for a return (that I think I will never get).

Avoid really.

Products used:
Restoro

Service
Value
Shipping
Returns
Quality
Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hello Nelson,

Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.

Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.

Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field.

We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?

Should you have further queries, please reach us out through the below channels:

Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Thumbnail of user chrisd1325
2 reviews
10 helpful votes
January 17th, 2022
Verified purchase

I purchased RESTORO software (paid via Paddle.com) and they sent me fake license, which is invalid.
Trying to get their help is like pulling teeth, only getting automated responses
Which are completely irrelevant and do not address the issue.
Requested refund but there is no response, and I feel that I've been scammed.
This is a company you need to avoid.

Products used:
software

Service
Value
Shipping
Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hello Chris,

We appreciate you letting us know of the situation. We're sorry to hear that your experience was not the quality you expected. Definitely this is not the impression that we would like you to have

We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat to to be assisted by one of our Technical Supports.

Chat: https://tinyurl.com/RestoroLiveChat

Thank you for your patience in this matter.

Phone: 1-888-575-7583
Email: support@restoro.com

Thumbnail of user stevec2165
1 review
5 helpful votes
August 4th, 2022
Verified purchase

Installed and ran the software, did what it said it must do, now one of my programs doesn't work as it removed something from the registry.
Try getting hold of the aftersales or technical department is a nightmare on its own.
I followed all the instruction given to restore the computer back, nothing works.
I purchased this software for three of our computers, definitely will not be installing this on the other two. Wouldn't recommend this to anyone.

Service
Value
Shipping
Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hi Steve,

Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected.

Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.

We'd like to investigate your feedback further, however, the platform won't allow us to view your account information. Could you please contact us directly on our support channels below?

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

We hope to hear from you and we appreciate your patience.

Thumbnail of user ronaldb1044
2 reviews
6 helpful votes
March 9th, 2022

I installed Restoro in Jan 2022 and it seemed to help. Quicker response time, found and cured (?) several faults. Then it stopped. After doing a laptop scan, I instructed it to make repairs. When it gets to 40% of the repair, "halted unexpectedly..." happens. Searched Restoro.com and about 50 other problems were listed by users without solutions. Not ready for prime time. $41 down the tubes.

Value
Quality
Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hello Ronald,

Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected.

We would like to further investigate on your concern. For the meantime, you may try to uninstall and reinstall Restoro to see if that would fix the issue. If that will still not fix it, we can perform certain troubleshooting steps. Kindly contact us via Live Chat for us to address your concern immediately.

Chat: https://tinyurl.com/RestoroLiveChat

We appreciate your patience in this matter.

Phone: 1-888-575-7583
Email: support@restoro.com

Have a nice day ahead and stay safe!

Thumbnail of user alexc1505
1 review
5 helpful votes
December 11th, 2022

Main reason I bought Restoro was that it was advertised to fix broken registries. I run Restoro and when it was gathering information about my system is said I had 61 broken registries. Then it fixed it and restarted my computer. Out of curiosity I run it back immediately after restart and now it reported 93 broken registries. So not only did it fix my computer but it maid things worse. Very disappointed, what a waist of money.

Tip for consumers:
Do not buy it doesn't do ANYTHING. You will end up worse than when you started.

Products used:
Restoro

Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hello Alex,

Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.

Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Once the scan is complete there will be a box where you can enter the license key.

We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?

Please reach us out through the below channels:

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Have a good day!

Thumbnail of user nataliea194
1 review
21 helpful votes
November 11th, 2021

If it sounds too good to be true... Bought the 1 time license, thinking that it would repair the thousands of errors it uncovered but you have to call to "activate" and it becomes a hard sell session to get you to let the technician, who just happens to have a "slot" open to work on your PC for a few hours to correct all of the problems for a mere $249. When you resist, they start negotiating that price. Even if I could afford it, I am now too suspicious to continue with this company.

Tip for consumers:
Beware

Products used:
None

Service
Value
Returns
Quality
Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hello Natalie,

Thank you for bringing this matter to our attention. We want you to feel comfortable sharing good or bad news with us.

Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. Unfortunately the software could not cover all third party applications, as such, we offer an optional service add on to the license that you purchased.

Unfortunately, the platform cannot display any of your information. Please contact us via live chat so that we can address your concerns with the activations immediately.

Chat: https://tinyurl.com/RestoroLiveChat

Thank you for your patience in this matter.

Phone: 1-888-575-7583
Email: support@restoro.com

We wish you a nice day and stay safe!

Thumbnail of user richards5622
1 review
0 helpful votes
June 6th, 2023

I'm not able to get Restoro to fix anything, because it insists on doing a "caps lock" when I try to enter my product key which doesn't have any capital letters thus I keep getting rejected. The scan part seemed to be pointing out lots of issues that my McAfee doesn't see. It won't fix anything, and I haven't been able to get by this issue.
So they took my money, but are apparently deaf 'cause there isn't a phone number to talk to a real person and the robot like list of choices doesn't include REAL_PERSON as an option.

Tip for consumers:
Rip Off!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hi Richard

Thank you for sharing your feedback regarding your experience with Restoro. We apologize for the inconvenience you encountered while trying to enter your product key. We understand how frustrating it can be when technical issues hinder the proper functioning of a product.

Regarding the scan results, Restoro aims to provide comprehensive system analysis, sometimes identifying issues that other antivirus software might overlook. However, we understand that you rely on McAfee and might prefer its analysis. We respect your choice of antivirus software, and we appreciate your feedback.

We're sorry to hear that you haven't been able to find a phone number to speak with a real person. We understand that having a direct conversation with a support representative can often provide a quicker resolution. Please refer to our contact channels below.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Thumbnail of user davidb6448
1 review
31 helpful votes
July 1st, 2021
Verified purchase

After much time of scanning my computer and enduring a sales pitch of how great the service would resolves issues of speed and performance, there was no evidence of the slightest improvement. The enormous fee is merely a scam to scavange sucker bait bucks from the unsuspecting and experienced. Such abuse of the Internet is reported to the FCC and to the FTC as vain, worthless product marketing schemes..

Tip for consumers:
don't waste your time or money

Products used:
software

Value
Quality
Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hello David,

Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed to meet your expectations in this instance. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.

We do respect your opinion but to clarify, our software is not a scam nor does it provide a fake support service.

Let us know if you still have other concerns.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Thumbnail of user robertd3303
1 review
10 helpful votes
January 5th, 2022
Verified purchase

I purchased the software. Received a receipt with no license number. Cannot activate. No way to reach company by phone. Email was an automatic response claiming delay of license sends due to typhoons in the Philippians. They are headquartered in London! Thank goodness I used Amex to purchase. Seeking refund now. Only deal with U.S. based companies!

Service
Value
Shipping
Returns
Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hello Robert,

We appreciate you letting us know of the situation. We respect your opinion on this matter. We are very sad to learn that in this case we did not meet your expectations.

We apologize if you were not sent a license key. The confirmation email upon purchase usually has the license key. If for any reason this was not received, our technical support is ready to assist you. Apologies for the delay response.

We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat to to be assisted by one of our Technical Supports immediately.

Chat: https://tinyurl.com/RestoroLiveChat

Thank you for your patience in this matter.

Phone: 1-888-575-7583
Email: support@restoro.com

Thumbnail of user louiss371
1 review
0 helpful votes
March 10th, 2022
Verified purchase

Stopnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnno

Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hello Louis,

Thank you for being part of Restoro.

Please feel free to reach out to our support channels below with any further comments, concerns, or suggestions you wish to share.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Thumbnail of user garyb1639
1 review
8 helpful votes
February 27th, 2022

Tried this and not only did it NOT fix anything at all, it caused more problems, and only an uninstall of the useless software and then a Windows re-install could get things working again. Tried for a refund but had no response after multiple attempts so gave up (ZERO customer service). Now... one year on, I get an email proving I was right to do make them inactive on PayPal - an automatic renewal in a few weeks! Rip-off! The only way to actually cancel this (hopefully) it seems is to login to Paypal and click the paddle link at the bottom of the receipt. If cancellation is anywhere else in their emails or website it's hidden better than a black cat in a coal mine! 100% worst software experience in more than 20 years of computing experience.

Tip for consumers:
Check a few review sites before you buy.

Products used:
Restoro Software

Service
Value
Returns
Quality
Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hello Gary,

Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected.

Restoro is an online tool that can repair the computer's operating system issues with a few clicks by replacing defective OS files with fresh ones from our vast repository system. The software is dependent on the internet and any unexpected fluctuations in connection while the repair is on going would lead to unwanted results.

We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat or other support channels for us to assist you immediately.

Chat: https://tinyurl.com/RestoroLiveChat
Phone: 1-888-575-7583
Email: support@restoro.com

We hope to hear from you and we appreciate your patience.

Thumbnail of user richardr3295
2 reviews
2 helpful votes
February 2nd, 2023

All I keep getting is more emails "about to charge me more money"! I paid $44.26 on 1/21/2023 now my new email says, "Your Restoro 1 Year Subscription will renew soon"! $44.26 automatically on 16th February 2023 will be charged through PayPal! This is all the info I have in my records: Restoro subscription receipt Receipt # ************** 1/21/2023 License Key 1:**************-7s8yr. I think I'm going to call the BBB and see what they think of this B.S.! Had trouble before and NOT EVER AGAIN! Don't waste your time and $$$$...

Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hello Richard,

Thank you for bringing this matter to our attention. Definitely this is not the impression that we want to make.

We could definitely check on your account right away and cancel any pending unwanted renewals as wanted. Unfortunately, the platform cannot display any of your information. Please contact us via live chat or email so that we can address your concerns immediately.

Chat: Go to www.support.restoro.com > click on ''Live Support"
Submit a Ticket: https://www.restoro.com/submit-ticket/
Email: support@restoro.com
Phone: 1-888-575-7583

We appreciate your patience on this matter

Thumbnail of user elc32
2 reviews
8 helpful votes
July 28th, 2022

This is a scam. They pay sites to click bait typical computer problems and those scum sites will advertise this POS software. It does nothing to fix your computer it simply pretends to scan and basically they take your money and you think you are getting a good deal.

Always beware of programs that claim they will fix problems on your PC. Do not pay your hard earned cash on rubbish like this. These guys can't even speak english properly so that should tell you something. 1 step away from Indian scammer call centers.

Service
Value
Shipping
Returns
Quality
Thumbnail of user armandoc40
Restoro T. – Restoro Rep

Hello El,

We appreciate you letting us know of the situation. We respect your opinion on this matter.

Our software is not a scam nor does it provide a fake support service. Our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.

We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?

Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat
Phone: 1-888-575-7583

Have a nice day ahead and stay safe!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Restoro® is a world leader of internet-based system repair solutions. The highly acclaimed Restoro® repair solution scans, assesses and repairs the Windows operating system improving speed and ensuring system stability, in addition to restoring settings and registry values compromised by viruses and other forms of malware. This unprecedented technology draws upon its remote online data base of over 25 million updated, authentic and pristine Microsoft files, ready to repair or replace any Windows system file to restore your PC to its full potential.

Our award winning PC repair software and patented technology first appeared on the market in 2018. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost.

As always, Restoro® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity.

Our developers at the Restoro® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS.

Company Representative

Thumbnail of user armandoc40
Restoro T.
Typically responds within 3 days

How do I know I can trust these reviews about Restoro?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Restoro?