• Resume Build

Resume Build

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Overview

Resume Build has a rating of 2.13 stars from 96 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Resume Build most frequently mention credit card, day trial, and customer service problems. Resume Build ranks 133rd among Resume sites.

  • Service
    37
  • Value
    37
  • Quality
    36
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
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4
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • It shows a plan subscription for $1.95, and after 7 days it will charge your for $59 without asking you.
  • If you have this happen to you, contact your credit card company to dispute it.
How would you rate Resume Build?
Top Positive Review

“This website is really a blessing.”

Janice F.
4/26/21

This website is really a blessing. Created a professional resume for my job interview within seconds. 5 stars without any doubt.

Top Critical Review

“Predatory Site with a Bad UI”

T C.
8/14/23

This site is really quite terrible and entirely predatory. It forces you to spend money AFTER you've put in all the work... which would be annoying, but it's only $2. The Kicker is the Resume Builder is terrible. Like legitimately can't do what I need it to do. Terrible, terrible, terrible.

Reviews (96)

Rating

Timeframe

Other

Reviews that mention popular keywords

7 days (16) credit card (7) 12 weeks (3)
Thumbnail of user prudencenwachukwu2012
1 review
0 helpful votes
February 21st, 2024

Resume Build wrote on their site that my purchase was worth about 2 dollars, which was okay for me, for them to go ahead and debit more 24 dollars without notice or prior information is robbery. This is actually causing problem for me because the debit card belongs to someone who permitted me to use not more than 2 dollars.

Thumbnail of user tc466
1 review
1 helpful vote
August 14th, 2023

This site is really quite terrible and entirely predatory. It forces you to spend money AFTER you've put in all the work... which would be annoying, but it's only $2. The Kicker is the Resume Builder is terrible. Like legitimately can't do what I need it to do. Terrible, terrible, terrible.

Service
Value
Quality
Thumbnail of user gorkeme1
1 review
6 helpful votes
October 10th, 2021

As everybody mentioned, you think that you are subscribing for only 7 days but they keep your credit card information and use against your will, charge you 59$. I even did not receive any email that is saying your subscription will be renewed after one week. It is a robbery.

The service they provided is very limited, you cannot even change the design of your CV. They do not deserve any money. Do not use them.

Service
Value
Quality
Thumbnail of user ethanm173
1 review
1 helpful vote
July 7th, 2021

They attempt to sneak in huge amounts of charges, as everyone else reported. They charge you $59 for a week's worth subscription, which you were only requested to buy for one week. Even then, you'd expect the "1-week trial" to end when you're done with it... knowing you didn't ask for an auto-renewal or any sort of continuance of the subscription. Surprise! You now have a $59 charge on your card. Do not waste your time with them.

Tip for consumers:
Don't use it.

Products used:
Resume Building

Service
Value
Quality
Thumbnail of user jeremyb609
0 reviews
1 helpful vote
January 13th, 2022

! SCAM!

Most reviews are fake!

Company does not charge a few bucks. They try to get the full amount up front and do not refund.

Service
Value
Quality
Thumbnail of user janicef234
1 review
2 helpful votes
April 26th, 2021

This website is really a blessing. Created a professional resume for my job interview within seconds. 5 stars without any doubt.

Thumbnail of user morgang128
1 review
4 helpful votes
October 19th, 2021

Scam, stay away. They make it seem free, ask to charge for 7 days for $2 (which is fine) then auto renew for $59 for 12 weeks if not cancelled. (which is stupid expensive who would need that) but also fine.

The issue is you cancel within the 7 days they lie and say you didn't and charge you and refuse to give a refund of the money they stole. Many people have had issues with this

I have contacted my bank, the bbb, as well will be looking into an attorney. I don't play games

Tip for consumers:
don't use it

Products used:
resume build

Thumbnail of user sherrym708
1 review
0 helpful votes
June 6th, 2022

It was helpful to build my resume with but I chose to do the 14 day one and after that I thought it stopped. But NO they charge me $39 today without sending any email or anything like what I didn't choose that. I'm not happy. I called there number and everyone I talked to was very rude. Do not use it.

Tip for consumers:
To make sure they know about the charge renewing but does not say that after 14 days you will get charged an arm and leg for something they only will use once.

Service
Value
Quality
Thumbnail of user seans1046
1 review
0 helpful votes
September 12th, 2022

This website helped me create a fairly decent looking resume, until I thought of something else I needed to put on it. Despite having just made the resume, I was not able to access it after creation meaning I just had to start over on a different website. Very disappointing and useless support team

Tip for consumers:
Don’t use this site

Service
Value
Quality
Thumbnail of user alh198
1 review
1 helpful vote
September 10th, 2021

Charged me $60 dollars without my consent and then refused to give a refund. This resume building website is not worth that kind of money and you're better off utilizing other websites instead. Don't even bother asking for a refund from support because "no refunds" are written into their terms of service. It's very scammy and exploitative.

Tip for consumers:
Don't use this site.

Products used:
Resume builder

Service
Value
Quality
Thumbnail of user cathleene8
1 review
12 helpful votes
October 8th, 2020

First of all, no mention of cost was presented when I first began building my resume on this program. After spending a lot of time on it, up pops the $2.00 fee for instant access. I had already invested my time and did not mind paying that to download my resume. Much to my surprise, I was billed $59 the next week for a membership I did not want or need. I tried to get a refund and they refused. Horrible company, horrible representation on their website. Avoid them like the plague!

Thumbnail of user avas132
1 review
0 helpful votes
July 7th, 2022
Verified purchase

Perfect for a one-time resume... UNTIL THEY TRICK YOU WITH THE $2 A MONTH THEN BOOM $49 out of your bank account instantly after that. Such a scummy business.

Service
Value
Thumbnail of user andrewc1262
1 review
1 helpful vote
April 13th, 2021

Might be late, but at least I got such professional templates for my resume creation. Due to a bulk of options, I got confused while selecting one, but their support team suggested me later. Wanna thanks them!

Thumbnail of user venkateshs6
1 review
2 helpful votes
July 3rd, 2021

I bought 7-day membership for 2 dollars, while buying they kept the 7 day membership in big font and automatic upgrade in small font. While i paid for the 7 days, after seven days they withdrew 59 dollars wihtout any notification from my account. When i reached out to thier support on 8th day, they say it was already purchased for 12 weeks without user's permission.

This is a scam.

Tip for consumers:
don't buy 7 days membership at all.

Products used:
resume build access

Service
Value
Quality
Thumbnail of user rebekahh12
1 review
7 helpful votes
January 25th, 2018

The 7 day subscription is great. However beware that you will be charged $29.95 at the end of the 7 days and the company is unwilling to reverse those charges if you did not realize you would be charged. They said that they sent an email with the automatic charge detailed, however I cannot find any such email in my records. If it was my error, so be it, however, most companies are willing to reverse a charge made under these circumstances. Resume build is not. Buyer beware.

Thumbnail of user markn387
1 review
9 helpful votes
January 17th, 2020

SCAM. 100% SCAM. Exactly what everyone else here said: You sign up for a misleading $1.95/one week service, and they auto "renew" charge you $59 after one week, unaware that you had signed up for a new "subscription". If you dispute, they falsely tell you that you signed up for a trial and followed their terms of conditions. Also no email receipt of the $59 transaction. I found out through my bank statement. They give you no option of an auto renewal or choice of service plan.

Thumbnail of user pedron25
1 review
11 helpful votes
April 29th, 2020

They make it seem like you can download your resume for a one time payment of $1.90 something. A few weeks later, they charge you over $50 for a subscription you didn't know you had. Tiny letters in the confirmation email they sent you are your only clue that you will be charged. To make it even harder to see it, they put those tiny letters at the end of the email, far from the confirmation button you have to press. Stay away, they are scammers who are looking to steal the money of people who are looking for jobs.

Thumbnail of user jimd960
1 review
0 helpful votes
July 1st, 2021

These people are criminals. If you don't read EVERY word of the agreement they will bill you $59 for no reason. They purposely manipulate you to believe you're only paying $1.95 for ONE download.

Thumbnail of user caitlinc99
1 review
2 helpful votes
February 24th, 2021

If I could give 0 stars I would. Absolute scam and ripoff. They will take money out of your account without notifying you and don't even provide a good service. Customer service is horrible and clearly untrained and will regurgitate the same response over and over again to hide the fact that they are a scam. They take $59.00 out of your account every 12 weeks and won't tell you this on the site or in emails. Because they don't email you. I had to file a claim with my bank and file several reports within the Better Business Bureau. Terrible company, no real purpose or service, just a bunch of money hungry workers looking to take whatever money they can out of hard working people with no remorse. Such a scam. Just use a Google Doc or Word template for a resume. Managed to steal $300 from a college student. Terrible, terrible scam with greedy and despicable practices and workers. Beware.

Tip for consumers:
Don’t.

Service
Value
Quality
Thumbnail of user jd901
1 review
1 helpful vote
September 10th, 2021

I was charged $59 a week after being conned into paying $2. Call your bank/credit card company as soon as you get the $59 charge. If you haven't given them your credit card number, DO NOT, it's a scam!

Tip for consumers:
Stay. Away.

Service
Value
Quality
Thumbnail of user brookeh168
1 review
3 helpful votes
February 24th, 2021

I noticed a $59 bank card charge on my account from this company and looked further into it. Apparently they're pretty shady if you use their website. The infuriating thing in my case is, I never used their website. I looked further back on my account and not only did I have the $59 charge from them on 02/22/21 but there were two smaller charges of $0.95 and $1.00 on 02/16/21! The rep at my bank told me the $59 charge was a reoccurring charge too! I'm very upset about this, and my bank is currently investigating. Apparently this company is based out of Bulgaria.

Tip for consumers:
As someone currently dealing with this company stealing my information and trying to put me on some recurring payment when I never even used them, I'd probably stay away from this company all together. Judging by the reviews of people who HAVE used this site, I'd say they're definitely scammers.

Products used:
I did NOT use this service. I was charged by them fraudulently. I never used Resumebuild.com and have not made a resume in years.

Thumbnail of user kavindrar
1 review
5 helpful votes
January 31st, 2020

Do not leave your credit card information! Do not use this site! They charge you freaking 59 dollars after 7 days. I bought the 7 day unlimited access for 2 dollars. They have a tiny clause that says you have to unsubscribe if not 59 dollars will be charged every month. If they're a reputable company they wouldn't automatically sign you up for their unlimited access program when you sign up for a 7 day program. This is hard earned money.

Thumbnail of user nicoler895
1 review
1 helpful vote
April 28th, 2021

Such a great site for creating CV immediately when you are running late yet need perfection! 5/5! Great experience.

Thumbnail of user hollyj85
1 review
4 helpful votes
February 12th, 2020

I used their free trial on one occasion. I was being charged on auto-pay different amounts for over a year consequentially. They would not return my money even after confirming I had never visited their site past the first day. Heartless for-profit business.

Thumbnail of user jacobg201
1 review
3 helpful votes
December 1st, 2020

I was asked to pay 2 dollars for my resume and that was it. I now randomly had 59 dollars taken from my bank account out of no where. Now my bank account is in the negative and I will have to pay fees with money I don't have. I don't have a job or any means of income right now and this website just totally $#*!ed me. No mention of having to pay 59 dollars anywhere when paying the 2 dollars. I now have to pay for going under with money I don't have. Ridiculous.

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