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Ring-Ninja has a rating of 4.5 stars from 10 reviews, indicating that most customers are generally satisfied with their purchases. Ring-Ninja ranks 43rd among Engagement Rings sites.
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I am so happy I chose Ring Ninja for a NEW wedding ring for my husband of 21 years! His original ring is in rough shape; so I chose to get him a NEW one for our upcoming anniversary! Brian was amazing to work with! I highly recommend Ring Ninja!
We purchased our wedding rings through Ring-Ninja almost two years ago. When they came, mine was a little to big. We sent them back, got it re-sized and also had them put engraving on them. We had no problems and loved our rings, until this weekend! My ring has developed a crack and a small piece has come out of it. When I contacted customer service about getting it fixed or replaced, since they have a lifetime warranty. I was told that I would have to pay a $20 deductible, pay for shipping there and back, and also pay for engraving again if they couldn't repair it! This is not a warranty! I am very disappointed with this company. I love my ring and would like to wear it with pride, but after emailing back and forth most of the day yesterday, I got no where with this company! Brian(the customer service rep) was very nonchalant about it and even said that their rings tend to break after a couple of years of wearing them!
I am so happy I chose Ring Ninja for a NEW wedding ring for my husband of 21 years! His original ring is in rough shape; so I chose to get him a NEW one for our upcoming anniversary! Brian was amazing to work with!
I highly recommend Ring Ninja!
Ring Ninja had the best price on a titanium wedding band that I could find online. If shipped quickly and I'm very happy with the ring
Bought some rings from these guys in 2014, needed sizing, they took care of it no problem. Thanks again!
We purchased our wedding rings through Ring-Ninja almost two years ago. When they came, mine was a little to big. We sent them back, got it re-sized and also had them put engraving on them. We had no problems and loved our rings, until this weekend! My ring has developed a crack and a small piece has come out of it. When I contacted customer service about getting it fixed or replaced, since they have a lifetime warranty. I was told that I would have to pay a $20 deductible, pay for shipping there and back, and also pay for engraving again if they couldn't repair it! This is not a warranty! I am very disappointed with this company. I love my ring and would like to wear it with pride, but after emailing back and forth most of the day yesterday, I got no where with this company! Brian(the customer service rep) was very nonchalant about it and even said that their rings tend to break after a couple of years of wearing them!
Great quality and fast shipping. Also very friendly staff. I have ordered 3 rings from them, and they have all been perfectly sized as well
I just wanted to share the wonderful experience I had with Ring Ninja. We ordered a set of fingerprint rings from them. They made them from Cobalt rings. We had difficulty creating our prints but they were able to clean them up, sent us a screen shot of how they looked, produced the rings and shipped them to us in a very timely fashion. I really can't believe how great they look, and how fast they got here. Thanks so much Ring Ninja!
So helpful! Beautiful rings, love the shine, look, fit, cannot say enough about this place! The prices cannot be beat neither can the quality! We are very pleased!
I was skeptical at first, but they stopped all doubts after corresponding on E-mail. Superb work. Custom self-created designs were able to be put on wedding bands and they were mind-blowing. I recommend E-mailing them questions and seeing exactly what they can do. Shipping and engraving time was quick. I HIGHLY RECOMMEND THEM!
I had a great experience with Ring Ninja, the took the time to explain everything to me on the phone that I needed to know, and I was delighted when I received our rings. Thanks again!
We ordered a his and her titanium ring set from ring ninja and had our fingerprints added to the outside of our rings (her fingerprint on my ring, my fingerprint on her ring). They turned out great, we love them!
Gain trust and grow your business with customer reviews.
Ring Ninja has an extensive collection of metal wedding rings and bands. All purchases are made online and the metals available for purchase are: Tungsten, Titanium, Chrome, Stainless Steel, Gold, and Silver. The founder is a former iron worker and is aware of carbide tooling. Due to this knowledge, the founder is able to provide a quality product at affordable rates. The company offers same business day shipping if ordered before 2pm EST.
Hi Pamela,
I am Brian from Ring-Ninja.com, and am here to help. I've reached out to you with a solution several times but had no response.
Our warranty does have a deductible. It works the same for damaged rings, if you need a size change, etc. It's pretty rare to have an issue with damage as I stated, but from the information that you provided the ring was worn for two years, and was now too big and had been dropped several times. To be clear, tungsten is a very scratch resistant/wear resistant metal - however it is so hard that it doesn't have flexibility. Very hard impacts, or repeated dropping can stress it over time. It's very important to have a ring that will fit and won't fall off the finger.
In the event something like this happens - we've got you covered. All you need to do is send in the with our warranty claim form and you'll have a new or repaired ring on the way to you right away. We also offer several non tungsten choices. Many competitors we have also have deductibles, in the $50 price range. One competitor offers a $0 deductible plan but doesn't cover engraving, and their engraving is $35 on re-engraving a ring, even though it's free when purchased.
It should be noted only a very, very small percentage (less than 1%) ever need to utilize our warranty, and we're sorry you weren't happy with ours. However I hope I've cleared some things up here for you, and anyone else with questions - please contact us we'd love to help!