• Rock Band Merch

Rock Band Merch

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Overview

Rock Band Merch has a rating of 1.4 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. Rock Band Merch ranks 166th among T Shirts sites.

  • Service
    2
  • Value
    1
  • Shipping
    2
  • Returns
    2
  • Quality
    1
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How would you rate Rock Band Merch?
Top Critical Review

“Big Joke of a company”

Michael B.
12/30/21

Ordered one t-shirt on December 16th thinking it would be plenty of time to get before Christmas. Apparently not. Still no product almost 2 weeks later. The only reply I get from customer service is the tracking number. No explanation as to why the shirt is still in Michigan (it was going to California). They totally ignore my request for a refund. Don't use this company they are garbage!

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user michaelb7433
1 review
1 helpful vote
December 30th, 2021
Verified purchase

Ordered one t-shirt on December 16th thinking it would be plenty of time to get before Christmas. Apparently not. Still no product almost 2 weeks later. The only reply I get from customer service is the tracking number. No explanation as to why the shirt is still in Michigan (it was going to California). They totally ignore my request for a refund. Don't use this company they are garbage!

Service
Shipping
Returns
Thumbnail of user michaels9157
1 review
0 helpful votes
July 22nd, 2022
Verified purchase

This site is some sort of scamming site, the second I ordered from them I get warnings about passwords getting leaked. Then the shirts show up and they look like total dog $#*!. Stay far away from this anal leaking pile of $#*! 100%.

Tip for consumers:
Avoid it at all costs.

Products used:
None whatsoever.

Thumbnail of user aaronl754
1 review
1 helpful vote
November 16th, 2021
Verified purchase

Don't deal with this company. Placed an order on 25 Oct, and almost a month later no shirts. Emailed them earlier this month (7 Nov) about why tracking # was printed on the 26th of Oct, but post office had not gotten any package. WAS told that they would check on Monday (8 Nov), and get back to me. Email message sent on 11 Nov, and nothing came back. Sent a final email on Nov 16, stating that if no response on COB on Friday (Nov 19), will demand refund. Also stated that if no response, will file complaint to BBB and State AG (for Indiana) for fraud and breech of contract (they did charge my card for the shirts). According to their shipping policy, all orders are received around 3-6 days after confirmation of shipping. Still get message on USPS website associated with tracking # "label printed, USPS waiting to receive item/shipment" Will most likely have to eat the 70+ dollars on order, but if anything... if anybody reads this, maybe this company will lose sales and shut down forever. Will forward anyone my emails from them regarding my order (I work damn hard for my money, and people who play on the trust of hardworking folks and don't deliver deserve scorn and a bit of comeuppance.)

Tip for consumers:
Just don't deal with them...other good companies to buy from. Actually do deliver item when they say they will.

Products used:
Shirts, printed tees. Just beware, the company will not give refunds after 30 days past order date. And, they seem not to respond to emails regarding orders ( Get the feeling... I will be told that the items I ordered are "out of stock" and have been for the past three months. But, responding to me after the 30 day limit is past. Have no hesitation or reservations to report them to state AG for complaint of undelivered service/breech of contract. Will get my money's worth, and hope no one else patronizes this company/business/website.)

Thumbnail of user ripoffb2
1 review
0 helpful votes
October 27th, 2022

$27.99 for a POS generic black t-shirt that the logo is so blurry on it gives me a headache to look at. They don't care. They ripped me off. I will laugh last though.

Tip for consumers:
Go to a reputable place that knows how to use a screen printer.

Products used:
Threw in trash

Service
Value
Shipping
Returns
Quality
Thumbnail of user simone51
1 review
0 helpful votes
May 22nd, 2021
Verified purchase

This site has an incredibly wide array of designs and a lot of shirts that you can't seem to find anywhere else. So I took a chance and ordered three separate shirts from them. I received the shirts fairly quickly via USPS. They were all three stuffed into a flat rate envelope, with no additional information (no shipping slip, packaging, tags) just the shirts. Upon inspection each of the shirts was printed from a digital color (shirt) printer that looks like it's not working properly, leaving a slightly offset double image. While it wasn't too bad on one shirt, another was already designed very distressed so the effect almost looked like part of the shirt. The third shirt just looked 'blurry', and looked like an obvious fake. Which I suspect all the shirts are non-licensed scans of existing designs and printed cheaply on a fabric printer with no quality control.

I contacted support and asked for a replacement. Instead I was issued a refund for the one shirt that I specifically asked them to replace (with no response). I won't order from them again, but at least I received something close to what I ordered.

Tip for consumers:
If you can't live without the shirt it might be worth it but the quality is pretty poor.

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