• Rose-Secret

Rose-Secret

Overview

Rose-Secret has a rating of 3.41 stars from 29 reviews, indicating that most customers are generally satisfied with their purchases. Rose-Secret ranks 312th among Women's Clothing sites.

  • Service
    11
  • Value
    11
  • Shipping
    11
  • Returns
    8
  • Quality
    11
4
See all photos
How would you rate Rose-Secret?
Top Positive Review

“Excellent products”

Sheena G.
5/5/20

At first I was sceptical to but from them. But like everyone else I took the chance. I didn't regret one bit. Items were perfect. Delivery came fast despite covid19. My clients love everything. I will continue to shop with rose secret. Nancy was so patience. Thanks again

Top Critical Review

“These people are a serious scam”

Jada P.
7/25/20

These people are a serious scam! I got no order number. No expected recieve date. Nothing. I'm very upset. Lost my money can't get that back. But what I will do is for the next 100 days is leave bad comments about my experience.don't buy don't buy from this scam site. Lost my money no kind of tracking number. But they took my money within 24 hours. Within 24 hours... don't bother don't waste your time... they stole my money and I got no product!

Reviews (29)

Rating

Timeframe

Other

Thumbnail of user jadap4
1 review
3 helpful votes
July 25th, 2020

These people are a serious scam! I got no order number. No expected recieve date. Nothing. I'm very upset. Lost my money can't get that back. But what I will do is for the next 100 days is leave bad comments about my experience.don't buy don't buy from this scam site. Lost my money no kind of tracking number. But they took my money within 24 hours. Within 24 hours... don't bother don't waste your time... they stole my money and I got no product!

Thumbnail of user saprinaw1
1 review
1 helpful vote
April 13th, 2021

It is bad business to not mark Sold Out on website so that these mistakes are not made. It is inconvenient for customers to pay for stuff and then wait for refund when We didn't make your company wait to get paid. You are selling items that are Sold Out and not telling customers til after they pay. Not right

Tip for consumers:
Some things are sold out and not marked on site. You don't find out til after you pay

Products used:
Clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user sheenag12
1 review
0 helpful votes
May 5th, 2020

At first I was sceptical to but from them. But like everyone else I took the chance. I didn't regret one bit. Items were perfect. Delivery came fast despite covid19. My clients love everything. I will continue to shop with rose secret. Nancy was so patience. Thanks again

Thumbnail of user latoyaw187
1 review
0 helpful votes
May 31st, 2021

This company is the worst! They will ship your order and then tell you and item is out of stock! I asked for a replacement to be sent and was told I would have to pay an extra 25.00 because of something they messed up... Please do not do business with daisy. She is the worst. They always messing up my order or something is always missing. Shop at your own risk!

Service
Value
Shipping
Returns
Quality
Thumbnail of user eyew1
1 review
0 helpful votes
October 19th, 2021

A lot of items from this China vendor are good, but their are a lot of bad items too. Purchased a two piece 2xl i couldn't fit it because it was still too small. I picked cotton but it still was horrible. Ship cost is ridiculous as well.

Products used:
Jackets and tshirt dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user sonyas172
1 review
0 helpful votes
April 28th, 2021

Everything was great. From shipping time to communication. About to place another order tuh-day! They have a forever customer with me.

Thumbnail of user octaviac15
1 review
0 helpful votes
April 8th, 2021

I love them shipping is very fast && products are very reliable && true to size. Nancy was very sweet!

Service
Value
Shipping
Returns
Quality
Thumbnail of user kir4
1 review
1 helpful vote
April 18th, 2021

Do not order from these scammers ‼‼‼ They send you faulty items and then would not refund do not waste your money ‼‼‼‼‼ $300 wasted ‼‼‼ Do not order with these scammers I repeat do not ‼‼‼‼

Thumbnail of user deshannonr
1 review
2 helpful votes
May 29th, 2020

Please don't order if you cannot wait almost 1 months I order paid that high $#*! shipping and still nothing

Thumbnail of user quanaw
1 review
0 helpful votes
June 25th, 2020

So I order clothes from them nothing was o quality nothing they have other people pictures using them as clothes I will tell no one to order waist of money and time

Thumbnail of user yasmeeng1
1 review
0 helpful votes
May 18th, 2020

I am truly in life with my stacked pants set! They fit true to size. Definitely gained a lifelong partner

Thumbnail of user keelsi
1 review
1 helpful vote
January 23rd, 2021

I have had an ordeal with this company. I ordered $1,000 worth of clothing from Rose-Secret. The shipping was high ($500). When I received the items they were significantly not as described and I immediately opened a dispute in November. Paypal also gave me a hard time, more siding with the seller. I had to send back the items which costed $520 and they didn't even go to collect the packages in attempts to lie and say they never received it. If it weren't for the shipping company messaging me that I probably wouldn't have gotten a refund. In the end I lost $500 shipping the items back. Please don't waste your time with this company. It has been a long 2 months.

Tip for consumers:
Dont

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user quanicef
1 review
0 helpful votes
November 18th, 2021
Verified purchase

Vendor told me the outfits was 90 percent cotton and 10 percent polyester. I get my order these outfits are polyester 100 percent.

Tip for consumers:
Don’t trust them they lie about the material

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user mekah
1 review
0 helpful votes
December 12th, 2020

Trust me too much to go in details cost me a lots of money don't use! This company sent me out a tracking number they generated and never scheduled to pickup they word is nothing SCAM!

Thumbnail of user vinnya4
1 review
0 helpful votes
August 8th, 2020

If I could give them zero stars I would. I really wished I had looked up the reviews before purchasing from this site but it was on a vendors list that I purchased so I didn't bother to check. Please do NOT order anything from this site, the pictures are very pretty but DO NOT let that fool you. The clothes are made with very cheap quality material, the colors are completely off to what's on the site. These people are thieves that are reaping people off of their hard earned money. DO NOT ORDER FROM THEM! ALL TRASH.

Thumbnail of user tkeyhas
1 review
1 helpful vote
June 12th, 2020

This site does not deserve a half of a star. They have done nothing but give me the run around for weeks. I never received 2 items from my order (they wont even address that issue) the other items are either too small or too big. I contacted them weeks ago to return. They continued to keep sending me messages asking for more information instead of processing the refund. They say they would offer me partial credit, they offered me $5 out of a $75 order. To date I still have not received the other 2 items even though I paid for them and have received NO REFUND. Every time its a ticket message that requires another reply. RUN AWAY FROM THIS SITE, THEY ARE SHADY SCAMMMERS AND WILL ONLY GIVE YOU THE RUNAROUNDS UNTIL YOU GET TIRED. SO THEY CAN KEEP YOUR MONEY! CUSTOMER SERVICE IS PATHETIC!

Thumbnail of user chelsies15
1 review
1 helpful vote
March 27th, 2020

I love this company. Quick response every time and fast shipping. I will be doing more shopping in the future

Thumbnail of user cozetter
1 review
0 helpful votes
March 21st, 2021

I personally love Nancy! She answers all my questions and corrects my orders when she notices an error! Tracking info is sent before I even have to ask and shipping is fast!

Tip for consumers:
Always pay attention to the fabric! Some pictures differ from actual product.

Products used:
Two piece sets, track suits, lingerie, stacked pants, dress

Service
Value
Shipping
Quality
Thumbnail of user seannas2
1 review
1 helpful vote
January 11th, 2021

This company is my life line! I built my business 6 months ago shopping with rosesecret. Highly recommended. Jessie is very helpful and trustworthy.

Thumbnail of user deandrias
1 review
0 helpful votes
January 11th, 2021

Customer service is always the best. Quality of clothes, the shipping time! Can't complain. Thank you! I'll leave a review of the items I bought this time once they arrive!

Service
Value
Shipping
Quality
Thumbnail of user yolandaa33
1 review
1 helpful vote
March 25th, 2020

I love this company and fast shipping. I will be doing more business with rose-secretthanks a lot again.

Thumbnail of user adriannad9
1 review
0 helpful votes
May 5th, 2020

Nancy is a Great Business Person. She respond back and make sure everything is done right and you be happy with your order. I have always gotten my orders from her. I love doing business with her!

Thumbnail of user distinyb
1 review
0 helpful votes
April 19th, 2020

I just absolutely LOVE them Quality is amazing and the shipping is super fast I've been ordering non stop I HIGHLY recommend them. You will NOT be disappointed

Thumbnail of user caneeshab
1 review
0 helpful votes
January 11th, 2021

Fast shipping and great quality of clothes. They also have quick responses and willing to work out and mishaps that may occur

Thumbnail of user nicoles1346
1 review
0 helpful votes
July 1st, 2021

Great prices, trendy styles. Always are there if you have questions i like daisy she keeps track of your order

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From the business

Rose-Secret.com is a leading worldwide on-line wholesale supplier of the latest in Women Clothing ( included dresses, lingerie, bikinis, two pieces set, Tops, Bottoms etc), all kinds of women fashion clothes and later we will also explore male clothes, kids clothes. Our commitment is to provide a wide range of high quality, trendy fashion clothing at stunning factory direct prices along with a class-leading customer service experience to our worldwide community of customers. We value our relationship with every one of our customers, treat them as friend, family.we always work online for our customers with patient attitude. We will e-mail them new arrivals once come everyday, A dedicated live chat service is available for all your inquiries to give you an instant response. Customers’ satisfaction is our top priority.

Business History

Rose-Secret.com specialized in women fashion clothes for over 6 years with high quality and best competitve price. Our factory bulided in 2008 and produce, supply clothes for China Exporters but in 2013, our factory achieve transform, we not only produce also sell clothes to all over the world directly. To provide more styles, cheap factory price for customers.

Company Representative

Thumbnail of user nancyc731
Nancy C.

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3.4
29 reviews
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