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Overview

Rosegale has a rating of 1.81 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. Rosegale ranks 281st among Wholesale Clothing sites.

  • Service
    1
  • Shipping
    1
How would you rate Rosegale?
Top Positive Review

“GREAT”

JAMIE R.
9/29/19

I ordered a dress for Halloween and a wig. Both came with in 7 days which i was super surprised about after reading the reviews. The dress is heavy and the material is pretty good. But as expected for the price. Looks exactly like the photo and fit well. The wig is beautiful, long, soft and silky. Well made for the price.

Top Critical Review

“SCAM!”

Michaela C.
3/29/16

Ordered a sweater top from there website. It cost me $14. I never received it. Have tried multiple times too contact but never hear a thing back! Stay clear!

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user michaelac4
2 reviews
3 helpful votes
March 29th, 2016

Ordered a sweater top from there website. It cost me $14. I never received it. Have tried multiple times too contact but never hear a thing back!

Stay clear!

Thumbnail of user solikhahy
1 review
4 helpful votes
January 11th, 2016

I have order item from Rose gale on Sept'15, but until now never come.
I have complain through email, but till now still no response. I am really not happy with your service. Please... return my money. Thanks

Thumbnail of user tinam99
1 review
4 helpful votes
August 10th, 2016

I ordered 3 items from here, this dress, some shorts, and a "cardigan."

What I received were items of terrible quality, the white cardigan's material was akin to cardboard, and looked like a mens shirt. It was ridiculously wide, and looks nothing like the picture.

The dress was slightly less worse than the cardigan, but still not an accurate representation of the actual product. The neckline is tiny, it's not flattering at all in the chest area, and it's made out of a disgusting spandex-like material.

The ONLY thing I received that was ANYTHING like it was represented were the shorts, not to mention that it took a month just for my package to arrive.

I will NEVER be purchasing from this website again. I feel very screwed over. DO NOT buy anything from this website.

Thumbnail of user evonye
1 review
4 helpful votes
May 17th, 2015

Okay, I decided to try this website out even after I read all the bad reviews about late shipment, because it didn't matter to me when it got her, I just wanted it so I ordered, i ordered a purse, and as I thought it came in a month. The shipment was horrible, it smelled and it also didn't have all its elements attached to it, I had to basically put the purse together my self. After two weeks of wearing the purse the thread started to come apart, like really? I was so pissed. I will never ever order from here again. And I will not recommend to any body else. This is just ridiculous!

Thumbnail of user katies24
1 review
1 helpful vote
November 28th, 2014

OK- I'm reading horrible reviews-mainly about shipping and clothing--what is everyone's experience with the quality of the jewelry? I'm starting to get worried

Thumbnail of user jamier191
1 review
0 helpful votes
September 29th, 2019

I ordered a dress for Halloween and a wig. Both came with in 7 days which i was super surprised about after reading the reviews. The dress is heavy and the material is pretty good. But as expected for the price. Looks exactly like the photo and fit well.

The wig is beautiful, long, soft and silky. Well made for the price.

Thumbnail of user veronicav2
1 review
6 helpful votes
December 7th, 2014

Please don't waste your time and money in this website-I have placed an order 4 weeks ago and still nothing is been received when I called the number a representative who barely spoke English said that I just need to wait a few more weeks! By the way the charged my account 4 weeks ago... I'm so mad at this PEOPLE*** STAY AWAY!**

Service
Shipping
Thumbnail of user maryr68
2 reviews
4 helpful votes
December 5th, 2014

Here is a site and youtube review http://salina-siu.com/shop-sammydress-rosewholesale-tips/ that will let you know that you are getting a very cheaply made version of the item you see on the rosegal.com website. Also, they are Asian made and sizing is for smaller Asian bodies. I am not so much mad at the company as I am at my self for being sucked in by "too good to be true" pricing. My budget is tight, I don't know how to design and sew my own clothing, and I really like the style shown on the website as many others do. However, they have to make money somehow, so they probably source imitation stylings from factories that neglect and abuse their workers. I cannot find any information about it, but that is what I assume. I do like the styles they promote. I am committed again to buy one really great piece of clothing I love from a reputable company such as www.stopstaringclothing.com. I also like a lot about modcloth.com, but some of their items are cheaply made as well.

Thumbnail of user ilenes
2 reviews
10 helpful votes
December 10th, 2014

Aside from customer service not solving my issue with returns, (has been 3 days since I first contacted them), no matter what time of the day it is, their "live chat" is no help either. When ever I click on that option (so I don't have to wait for an answer thru their emails) it always says they are offline!

Thumbnail of user pamb27
3 reviews
6 helpful votes
November 18th, 2015

This site is a joke i even tried to answer the comment they made on my review but useless waste of my time I stand by my comment and suggest others not to try this place thank the lord i went thru paypal and now i am going to open a case thru them im tired of places like this taking our money and scamming us im going to push back and Rose gal your lies need to stop. And for those who sent items back for refund i hope you went thru paypal if you did open a case with them cause this place will pretend they never heard of you or your order and you will never get your money.

Thumbnail of user connier23
1 review
5 helpful votes
September 18th, 2015

The quality is herendece, nothing was correct, the seem was damaged, the sizes are wrong, the clothes are made out of plastic material. The is the worse I have ever seen. I wouldn't dress my stuffed toys with this clothing. I'm filling a report, contacting Better Business investigations.

Thumbnail of user christinag12
1 review
6 helpful votes
November 16th, 2014

Supervisor at rosegal was great in handling and resolving my order issue got my sweater and it is very comfy.:-)

Thumbnail of user mahadevapp
1 review
3 helpful votes
January 23rd, 2016

Hi
I order a product on 11-12-2015, order number Z**************, but till now i m not received product, please return my amount if you are not delivered the product.

Thumbnail of user gingerh8
1 review
3 helpful votes
December 31st, 2015

I put an order in 3 weeks ago and have not received it. Are these reviews true? Is this a scam? Will I ever receive my order? I would like a reply please

Thumbnail of user heatherc34
2 reviews
5 helpful votes
November 20th, 2014

These people are crooks. This company is a scam they will steal your money and never give you your package

Thumbnail of user angelad19
2 reviews
6 helpful votes
November 17th, 2014

Amendment to my earlier review. My missing dress has turned up but have no word on dress l ordered that they now say they cant provide.

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