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Overview

MySweety has a rating of 1 star from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about MySweety most frequently mention nail kit problems. MySweety ranks 893rd among Beauty Products sites.

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Top Critical Review

“Never received order”

Morgan M.
6/4/20

Ordered a nail kit (basically same thing as poly gel if you've heard of it) back in April and never received my order. It is now June. I got this kit to do my nails while salons were closed for quarantine. I since went with another company and the kit came within the week! Been trying to cancel my order but they stopped replying to my emails

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user morganm178
4 reviews
2 helpful votes
June 4th, 2020

Ordered a nail kit (basically same thing as poly gel if you've heard of it) back in April and never received my order. It is now June. I got this kit to do my nails while salons were closed for quarantine. I since went with another company and the kit came within the week! Been trying to cancel my order but they stopped replying to my emails

Thumbnail of user ms1044
1 review
4 helpful votes
May 25th, 2020

I placed my order the beginning of April I was sending them emails every week all I got is a bunch of lire too. I tried to cancel my order they said it was in customs the tracking number would come up not found. Then on June 24 after the asking for my refund f ou r over a month they say it was delivered on June 6 and I never received it. Now they wont respond to my email or do a dam thing about it I'm out almost $60.00. This is the very worst company to deal with

Thumbnail of user cherylg294
1 review
1 helpful vote
June 29th, 2020

I ORDER THIS ON facebook it was on April 18,2020 haven't still recieved it at all n ou r heard anything else. And there's another one called Cardinlt I spent 41.00 and that was done in April 16,2020 never heard anything nor got anything still and today is June29,2020 Total spend with both 85.00 they r called the polygel nails set. So I hope nobody else falls for their bullcrap. It's a seriously scam. Go on (wish)and order it's way better!

Thumbnail of user wavelenen
1 review
1 helpful vote
May 23rd, 2020

The company advertises their products on social media platforms such as Instagram. Once you purchase their product. You will never receive you purchased item. Their is no method of reaching customer care representative on the website. The only form of communication is through to your confirmation email receipt of purchase. They individual with the email address *******@gmail.com will make a promise that your pack will arrive shortly with a made up tracking info. There is no shipping carrier mentioned nor updates on the false link provided with receipt confirmation email. It's been 50 days since my purchase from royal virtue website for a 7-10 business days delivery service.

Thumbnail of user loul67
1 review
0 helpful votes
June 15th, 2020

Ordered poly gel nail kit April 13th. It's June 15th. NEVER RECEIVED! FAKE TRACKING #. They stop responding to my emails

Thumbnail of user kaiylab
1 review
0 helpful votes
July 1st, 2020

Ordered the nail kit not only did I wait over 2 months to receive. I got 1 15ml gel and not the kit so I paid $50 and did not receive what I ordered and now they expect me to send it back at my own cost for a 30% refund then pay the full amount again for the kit... worst customer service I've seen absolutely pathetic.

Thumbnail of user yeseniab11
1 review
0 helpful votes
June 26th, 2020

We ordered this product in April its July and I never received the product a refund or even an explanation. If it could be negative it would

Thumbnail of user selinag18
1 review
0 helpful votes
July 21st, 2020

I ordered their products back when to Covid-19 started and nail salons were closer it is now July just found this no phone, no email no way too check your order. Literally nothing just RIPPED OFF

Thumbnail of user maryn458
1 review
0 helpful votes
June 30th, 2020

I ordered a gel nail kit in late March 2020, here it is June 30,2020 and I still have not received my item. They offered (and gave) me 15% refund ($3.76) and a discount to be used on their site even though I CLEARLY STATED THAT I DID NOT WANT THE REFUND OR DISCOUNT IF IT HAD TO BE USED ON THEIR SITE. I have been trying to get the balance of the cost refunded but have not received that or the item I purchased. I will advise everyone to avoid this site. Wish I would have read the reviews before I placed my order.

Thumbnail of user nikkih106
1 review
0 helpful votes
July 27th, 2020

NEVER RECEIVED ITEM ORDERED IN APRIL. ITS NOW JULY 27TH! ONLY GETTING EMAILS WITH RUN AROUND! WHY CANT SOMEBODY DO SOMETHING ABOUT THIS!?

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