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Claim Your BusinessI ordered a tshirt through this site towards the end of July 2019. The site said delivery usually takes 7-8 working days. As I was ordering from abroad I expected it to be a bit longer. However three weeks later I hadn't received anything so I logged into check the order status and it still said it was processing. I emailed them to find out more, and then three days later the email bounced, and their website was down. A few days later it was back up again so I emailed them. But the same thing happened. Fortunately I had ordered through paypal so I was able to raise a complaint through their claims system. Paypal did manage to get me a short reponse promising to look into it. But the following week I received nothing further so I escalated the PayPal claim. Today (September 2019) PayPal emailed me to say they had received no further response at all from the site (also known as RYN Lifestyle) and so were refunding me in full. I suspect this is a severely neglected business that has left its online shopfront up but the people who check it hardly ever look at it. Steer well clear.
I ordered a tshirt through this site towards the end of July 2019. The site said delivery usually takes 7-8 working days. As I was ordering from abroad I expected it to be a bit longer. However three weeks later I hadn't received anything so I logged into check the order status and it still said it was processing. I emailed them to find out more, and then three days later the email bounced, and their website was down. A few days later it was back up again so I emailed them. But the same thing happened. Fortunately I had ordered through paypal so I was able to raise a complaint through their claims system. Paypal did manage to get me a short reponse promising to look into it. But the following week I received nothing further so I escalated the PayPal claim. Today (September 2019) PayPal emailed me to say they had received no further response at all from the site (also known as RYN Lifestyle) and so were refunding me in full.
I suspect this is a severely neglected business that has left its online shopfront up but the people who check it hardly ever look at it. Steer well clear.
Is this your business?
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