• Royal Portraits

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Overview

Royal Portraits has a rating of 1 star from 17 reviews, indicating that most customers are generally dissatisfied with their purchases. Royal Portraits ranks 158th among Painting sites.

  • Service
    8
  • Value
    7
  • Shipping
    5
  • Returns
    6
  • Quality
    6
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
See all photos
How would you rate Royal Portraits?
Top Critical Review

“Scam-avoid at all cost!”

Tim M.
12/28/20

I spent $120 on a portrait that never arrived. They gave me a series of woefully lies about shipping, changing to a new agent, Covid delays and postal delays. But they continue to claim to supply a product in a few weeks on the site. I also went to their page and chatted online with 2 people on live chat as a potential customer-more lies about supplying me for a UK order in only a few weeks. Scam from beginning to end.

Reviews (17)

Rating

Timeframe

Other

Thumbnail of user timm1105
1 review
4 helpful votes
December 28th, 2020

I spent $120 on a portrait that never arrived. They gave me a series of woefully lies about shipping, changing to a new agent, Covid delays and postal delays.

But they continue to claim to supply a product in a few weeks on the site. I also went to their page and chatted online with 2 people on live chat as a potential customer-more lies about supplying me for a UK order in only a few weeks.

Scam from beginning to end.

Tip for consumers:
Never go near Royal Portraits.

They will con you until it is too late to get money back via a credit card.

Products used:
A single portrait.

Service
Value
Thumbnail of user jennifern618
1 review
8 helpful votes
December 11th, 2020

Absolute scam, ordered 4 months ago and have received nothing yet. Reported them to the FTC, BBB. This company is literally robbing people blind and no one is doing anything about it. On FB and Instagram they delete all of the negative reviews and will block you if you leave anything negative. I can't believe this is going unchecked.

Thumbnail of user gracieg27
1 review
3 helpful votes
February 23rd, 2021

Total scam! If I could give zero stars, I would. My sister and I ordered a portrait in October 2020 and didn't hear from them for several months. We reached out on Facebook, Instagram, and through email about 15 times before anybody EVER responded. They sent a preview and promised it would be sent within a week, but now it's almost March and we still haven't heard back. I tried reaching out on Instagram again, and I got blocked. We finally went through our bank and got a refund, but the company is a total scam. Please don't buy anything!

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaela2541
3 reviews
7 helpful votes
November 12th, 2020

Complete scam. No product was ever sent, no replies to emails, its a fraud. Stay away, you will loose your money.

Thumbnail of user mikep1032
2 reviews
7 helpful votes
November 13th, 2020

Stay away from this company.
No product is shipped, they do not reply to any emails, its a simple ecommerce scam.
They run the same scheme with multiple sites - materpeiceme.co, royal-portraits.com, myroyalportraits.com.
Be warned.

Thumbnail of user ebak
1 review
4 helpful votes
November 13th, 2020

They are a Scam/Fraud
Scam. I'm shocked that Instagram and Facebook are allowing these people to continue to advertise. My painting never arrived. I have been back and forth with support and they keep lying to me, saying that it's being worked on then they stopped replying to me. I am working with VISA to charge back the order.

Thumbnail of user timb898
1 review
0 helpful votes
April 14th, 2021

Never delivered, no response. I purchased a "painting" in November 2020 and it never came. Do not buy this!

Tip for consumers:
DO NOT BUY, FRAUD

Products used:
Painting

Service
Value
Shipping
Returns
Quality
Thumbnail of user brittanyr202
1 review
0 helpful votes
April 26th, 2021

I ordered in August, never got my product and after many months of inquiring about my order, never got one word back. Company is a bust. They closed and opened a new one called Turn Me Royal, I wouldn't trust them either.

Products used:
I ordered a portrait and never received it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user juniorb65
2 reviews
0 helpful votes
January 8th, 2024

Until today's date January 5,2024, I have not yet received anything, I am still waiting for my order #******* which was made on December 4,2023, I have sent you several emails and no response, no number to track my order, nothing, I'm really disappointed I hope you will be able to send me my order, i made an order for $538.33 my order #*******, it's a steal, refund me my money or send my order

Service
Thumbnail of user matthewb962
1 review
1 helpful vote
December 23rd, 2020

Absolute scam! Order on 31st October for a Christmas gift and have heard nothing. Have emailed numerous times, none of which have been replied to! Don't waste your money on this company.

Thumbnail of user donnetteh7
1 review
0 helpful votes
October 31st, 2023

I am extremely disappointed with this company. They make you pay up front and when you don't like your portrait they won't give a refund. Do not use this company they have no integrity.

Products used:
none

Service
Value
Returns
Quality
Thumbnail of user sonjad57
1 review
0 helpful votes
February 16th, 2023

The picture was terrible and they did not make the very simple changed I asked for. I did not order the item, and they charged me anyway.
They did not respond to my inquires.
DO NOT USE.

Tip for consumers:
dont

Products used:
none

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnb442
4 reviews
8 helpful votes
November 10th, 2020

No product provided, no reply from "customer support" - this company is a complete fraud. Search the internet for reviews and see for yourself. Do not believe the fake reviews on their own site.

Thumbnail of user williams3315
1 review
1 helpful vote
January 30th, 2021

Worst service ever. 2 months and still waiting. No product delivered and no contact. Refusal from agent to refund me.

Service
Value
Shipping
Returns
Quality
Thumbnail of user guccip
1 review
1 helpful vote
December 24th, 2020

I ordered from them in Novemeber for my sons funeral paid for expedited service and shipping it was to arrive intime for the service by Dec 3-5th and I STILL HAVE NOTHING AND HAVE CANCELLED THE ORDER THEY HAVE IGNORED ALL OF MY EMAILS SINCE NOV. ***SCAM****DO NOT ORDER FROM THEM THE WORST DESPICABLE SERVICE WHO FUNCRION CONPLETELY ILLEGALLY. THIS IS CRIMINAL. WHO IGNORES AN ORDER FOR A SONS FUNERAL, OR ANY PAYING CUSTOMER? Please file complaints with all your governing authorities this is illegal.

Thumbnail of user maryh2204
1 review
1 helpful vote
April 14th, 2021

There would be too many F words to write a review here. I got scammed last year when I ordered two portraits. They have the audacity to restart the business now 4/2021 and the dumb F's texted me about the launch. Of course when I tried the number it's non working. This is their new ws https://regalportraits.co/collections/frontpage?ref=c-*******&s-id=*******&utm_source=postscript
+1 *******838

Thumbnail of user pasatronc
2 reviews
9 helpful votes
January 26th, 2021

My place my order on December 12 now January 26 still didn't get my order. It not responding what they said..

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17 reviews
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