• RSorder

RSorder

Overview

RSorder has a rating of 2.27 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about RSorder most frequently mention live chat, and customer service problems. RSorder ranks 10th among Runescape Gold sites.

  • Service
    20
  • Value
    20
  • Shipping
    18
  • Returns
    18
  • Quality
    19

This company does not typically respond to reviews

Positive reviews (last 12 months): 12.5%
Positive
1
Neutral
0
Negative
7
10
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I contacted customer service who offered me a considerable discount on gold instead of the firecape.
How would you rate RSorder?
Top Positive Review

“Great people”

ColbyN L.
9/1/23

I've ordered from them and services were great, quick response time and overall very helpful! Will buy again! Highly recommended

Top Critical Review

“Scam site”

Devin J.
11/16/23

Scam site. They are also flagged by Visa for having a massive amount of fraud claims. Would not buy anything from them as they will recover it or get you banned.

Reviews (66)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (3)
Thumbnail of user imakesilent
1 review
1 helpful vote
November 16th, 2023

Scam site. They are also flagged by Visa for having a massive amount of fraud claims. Would not buy anything from them as they will recover it or get you banned.

Thumbnail of user jurttuk
1 review
1 helpful vote
February 15th, 2024

They literally said i woulsd gte my refund in 24hours havent seen it in many days, now i went to customer support and they dont even respond to me anymore they just read my messages and they are not gonna give me my gold or my money back so this company is totally full of $#*! do not buy from here

Thumbnail of user xjalbbg
1 review
0 helpful votes
February 25th, 2024

This is a scam website, I'd avoid it at all cost.

I hacked their website back in 2012-2014 sometime due to them having an email linked to godaddy that wasn't registered, so I created the email and recovered their godaddy account. I also had all their chatlogs from the live chat, lots of people accusing them of scamming.

Avoid, avoid, avoid.

Tip for consumers:
Scam website.

Products used:
Sold gold, got scammed

Service
Value
Shipping
Returns
Quality
Thumbnail of user cq33
1 review
1 helpful vote
November 2nd, 2023

I went to Rsorder.com to sell them accounts. I sent them pictures of my ID and mail to show my address. Took 5+ DAYS to get back to me. THEN, I got accused of being someone I wasn't that I guess they had done bad business with. Long story short don't waste your time on these clowns from China.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user dominicg121
1 review
1 helpful vote
January 19th, 2023

Absolutely disgusting customer service. And a total scam!
Took payment then refused to give me the gold I had brought!
Never refunded me either!
Do not order from here!

Service
Value
Shipping
Returns
Quality
Thumbnail of user koolkidsridebikes1
1 review
1 helpful vote
May 11th, 2023

Manager used my spin the tried to say because of glitch he can issue me lowest amount on spin. After I just purchased $100 usd worth of gold. Once I addressed the issue the manager got offended then blocked me from site luckily I reached out to my bank so I could properly get a refund. Highly suggest using different sites for gold. Due to this company stealing from its customers.

Tip for consumers:
Customer service is Terrible!

Products used:
virtual coins

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnd7597
1 review
1 helpful vote
January 27th, 2023
Verified purchase

They say refund in 12 hrs but never refunded, had to depute with cc company. DONT TRUST THEM - buy from a different site

Tip for consumers:
The good reviews are written by the company, dont believe them

Thumbnail of user darrenb718
1 review
1 helpful vote
September 21st, 2023

I got banned for RWT days after I purchased 100M. When my temp ban was over, all the gold was removed.

Products used:
OSRS Gold

Service
Value
Thumbnail of user brandonl495
1 review
3 helpful votes
June 6th, 2022
Verified purchase

Ordered 91-99 strength on osrs. They did 91-94. After a month of no activity I started contacting them. They keep ending the live chat and will not respond to emails. It seems after your transaction clears with the bank they stop the service. Its sad cause ive used them for 7 years now for gold and the one time i try power leveling I get screwed of $180 (2 orders)

Tip for consumers:
Run

Products used:
Gold buying, powerleveling

Service
Value
Shipping
Returns
Quality
Thumbnail of user louis.guyon
1 review
1 helpful vote
August 16th, 2023

Service à peu près inexistant. On n'y parle qu'une langue étrangère. Vraiment dommage. J'essaierai d'éviter à tout prix.

Thumbnail of user colbynlaci
1 review
0 helpful votes
September 1st, 2023

I've ordered from them and services were great, quick response time and overall very helpful! Will buy again! Highly recommended

Tip for consumers:
Very nice people!! :)

Products used:
Acc

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeremieb16
1 review
0 helpful votes
February 5th, 2023

TOTAL SCAM, I've paid and I received nothing, please don't buy from them you'll loose your money!
Really annoying!

Tip for consumers:
Don't use this site !!!

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user mattt539
1 review
0 helpful votes
September 9th, 2023

Learn from me. Do not under any circumstance purchase an account from these people. The absolute lowest of the low. Jim sky is a scammer, others have said it & i should have listened. Purchased an account, built it up over the course of 3 months logging many hours only to have it recovered by "his staff" & refused refund & simply said that "staff member" was fired & he's sorry. Jagex confirmed the account was recovered by its original owner. These people will take all of your hard work just to try & resell it. You're almost guarantied a ban from purchasing gold from them, they are the least trustworthy of any black-market osrs site & use extremely dodgy tactics to scam their customers. Don't be foolish, no matter what you do, DO NOT USE RSORDER.

I'm sure there are reputable vendors out there, RS ORDER is not one of the of them. Save your self the time & headache by using literally anyone else.

To everyone thinking its a smooth process, you receive the account & you're happy, I guarantee you they will recover the account months from now, EVERYONE i spoke to encountered the same exact thing. So yes, you will get the account, but please believe me they will recover it & all of your items once you have put in a decent amount of work. Linking an email DOES NOTHING to help recover your account, Jagex can easily tell these accounts were created in China & that alone gives them the upper hand.

Jim sky & Rsorder staff should be absolutely ashamed of them selves, but they aren't. Their business is to scam people, simple as that. Learn from my mistakes!

Also Jim Sky assured me a refund after initally accusing me of trying to scam him (how tf does that work xD) & im now posting this over a month after communications began, because he is a scammer & there is nothing else to it. I have spoken to 8 additional customers that experienced the same exact thing & if there are any others i encourage you to reach out as we are working with the proper channels to shut these guys down.

TAKE YOUR MONEY ELSE WHERE!

Service
Value
Shipping
Returns
Quality
Thumbnail of user billye101
1 review
0 helpful votes
January 14th, 2022

Complete and utter scam.

Do NOT part with your money. You wont get the product, they will offer you a refund and will not pay it.

They will ignore you on live chat.

Run by thieving scum bags.

I'm going through my bank to get a refund now.

Service
Value
Shipping
Returns
Quality
Thumbnail of user stever1470
1 review
4 helpful votes
May 22nd, 2022

100% a scam. Charged my card full amount, then want pictures of your ID and A PICTURE OF YOUR DEBIT CARD that you make the transaction with, records show this website is under different ownership then previous legit website. They wont provide proof of refund, and wont answer chats. DO NOT BUY HERE, Screenshot, REPOST & SHARE.

Thumbnail of user eddief87
1 review
3 helpful votes
July 8th, 2022

Joke of a service, making me do verification after verification i even talked to them on phone about how much the purchase was, and then this creepy chinese lady forces me to send my passport too. When is it enough? When i signed my life over to rsorder?

Service
Value
Shipping
Returns
Quality
Thumbnail of user kevina1327
1 review
2 helpful votes
October 25th, 2021

I bought 200M osrs gold, they made horrible crap excuses as to why im not allowed to get the gold, then everyday for a week straight have said they will issue refund, then its new the next day and wont issue refund. I post a bad review on their site until they fix the issue and they delete the bad review then randomly disconnect chats and tell me to wait for an email.

Tip for consumers:
do not do it, avoid their bull$#*! site reviews

Products used:
non never got my OSRS

Service
Value
Shipping
Returns
Quality
Thumbnail of user sterlinga20
1 review
1 helpful vote
August 29th, 2022

! SCAM ALERT! Absolute scam. Wanted to videochat, refused to issue refund. Absolutely horrible! SCAM ALERT!

Service
Value
Shipping
Returns
Quality
Thumbnail of user johna3111
1 review
0 helpful votes
June 8th, 2021

If you don't provide them with your personal identity eg. Credit Cards, Driver License or Cell Phone to call you, they won't go ahead with the order. If you've already paid them and don't want to give them your personal information and wish to get a refund, they will lie and never refund you. Completely fraudulent and disgraceful.

Tip for consumers:
Avoid at all cost.

Service
Value
Shipping
Returns
Quality
Thumbnail of user christiani20
1 review
2 helpful votes
May 25th, 2021

I've been ordering with this website for 6 years. Since the new update on the website. The new owner or customer service representatives have no common sense of customer service. They are rude and not easy to communicate with. They leave you to wait and deal with the scam they just pulled. I bought 300m for $144 via paypal and they say I need to provide ID. I don't like sending my personal information online nor does it have to necessary for any service or product. This website/company should be ashamed for losing a valued customer. I asked for my refund for a month and they still haven't refund me for the product that was promised to be delivered. Don't fall for this scam of a site

Thumbnail of user daltonb80
1 review
0 helpful votes
February 11th, 2022

This site will continuously give you the run around about needing your personal info and just kerep saying "hold on im checking" and they arnt checking anything. DO NOT BUY from this site they will scam. I bought 200m from them and they wont do anything about it.

Tip for consumers:
DONT USE

Products used:
bought gold and they scammed me for 200m. DO NOT USE

Service
Value
Shipping
Returns
Quality
Thumbnail of user brandono62
1 review
1 helpful vote
September 5th, 2020

Very unsatisfied with these guys worst place to ever do bussiness they're super rude, rob you and sell your information to poeple who keep spamming me now overall rsorder is the most garbage thing you can use

Tip for consumers:
i recommend going to piegp it's where i usually go and should've stocked to it but saving 5-10$ seemed nice but was of course too good to be true :) $#*! you rsorder.com :p

Products used:
150m +7.5m osrs gp
screw you guys for being unprofessional thief's and having nothing to say for yourselves

Service
Value
Shipping
Returns
Quality
Thumbnail of user brandenj6
1 review
0 helpful votes
May 31st, 2019

I placed a order for 58-75 defense. Said it was going to cost about $60 and take 59 hours to complete my order. I would occasionally check in on my account to discover this " Gamer " was not training my account at all during the day and only for a few hours between midnight and early in the A.M. i literally had to take some spare time during my vacation and gained 3 of those defense levels that i had paid for on my own. Here it is 56 hours later and my order will not going to be completed on time. Im paying a $1 for every hour for nothing. I have screen shots of customer support ignoring me and closing the chat without saying anything because they do not have any answers. Ive spent well over $1,000 on this site over time and i think this is the final straw. Time to move on...

Thumbnail of user rsorders1
RSorder s. – RSorder Rep

Sir,

We feel very sorry for the inconvenience to you.
RSorder has been in the game market for more than 10 years, and we will continuously improve our service. We can guarantee 100% that we never cheat customers. Perhaps there is some delay in the processing of some orders due to uncontrollable reasons, but in the end we will make every effort to satisfy the customer. Maybe there is some misunderstanding. We hope you can further contact us to properly solve the problem.

Thank you.

Thumbnail of user kevint355
1 review
7 helpful votes
October 14th, 2019
• Updated review

I know this is a long time ago but I decided to drop it because these people are not professional. They have agreed to refund me but it took about 2 weeks to convince them to even accept what they did. After I got them to agree for a refund, they "updated" my order to "refunded". Low and behold, it has been almost a year and there has been no refund. I decided to drop it because they take forever to do what they say they would do and end up never doing it.

Do not trust
December 18th, 2018
• Previous review

They advertised as hand trained power levelling but my account was banned for macroing. Do not trust this site. They only offered a refund for the purchase of the training but my account had a lot more skills and work done even though they were the reason for my ban. It would have been understandable if I was banned for a different reason. Since I was banned for macroing, they completely lied and gave false trust to me.

Thumbnail of user jorkksp
1 review
0 helpful votes
December 8th, 2021

I ordered 145m osrs gp wanted refunded and they refuse to refund i never received 145m osrs gp i ordered

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

RSorder Offers Cheap OldSchool Runescape Gold, RS 2007 gold, RS3 Gold, OSRS Accounts and RS Items. Buy OSRS and RS 3 Products with Lowest Price and Deliver in 3-10 Mins from RSorder.com.

Company Representative

Thumbnail of user rsorders1
RSorder s.
Typically does not respond to reviews

How do I know I can trust these reviews about RSorder?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about RSorder?