• Rug Home | Online Rugs Store

Rug Home | Online Rugs Store

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Overview

Rug Home | Online Rugs Store has a rating of 3.67 stars from 3 reviews, indicating that most customers are generally satisfied with their purchases. Rug Home | Online Rugs Store ranks 63rd among Carpets sites.

How would you rate Rug Home | Online Rugs Store?
Top Positive Review

“Great product, good service!”

PB S.
8/7/17

Was a bit iffy at first then after I spoke to both Chaim and Alex, all went very smoothly from there. Delivery was very quick, product was great - very satisfied customer here! Recommend this company.

Top Critical Review

“Do not trust this online store”

Glenda P.
8/26/22

I ordered a rug 1 month ago. I still have not received the rug. When phoning on the number shown on the site an answering machine takes the call. Calls never get returned. I don't know how to get hold of them to refund my money. Crazy how these people can take your money and never answer or respond. But so quick to take your order. Don't order from them I won't even give them 1 star but to submit my review I have to select how many stars I give them.

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user pbs3
1 review
0 helpful votes
August 7th, 2017
Verified purchase

Was a bit iffy at first then after I spoke to both Chaim and Alex, all went very smoothly from there.
Delivery was very quick, product was great - very satisfied customer here!
Recommend this company.

Thumbnail of user glendap122
1 review
0 helpful votes
August 26th, 2022

I ordered a rug 1 month ago. I still have not received the rug. When phoning on the number shown on the site an answering machine takes the call. Calls never get returned. I don't know how to get hold of them to refund my money. Crazy how these people can take your money and never answer or respond. But so quick to take your order. Don't order from them
I won't even give them 1 star but to submit my review I have to select how many stars I give them.

Tip for consumers:
Do not buy or order from Rug Home.

Products used:
None. The product has still not arrived after 1 month.
And I can’t get hold of anyone to speak to. They have an answering machine but nobody returns calls. And I have phoned on different days at different times.

Thumbnail of user angelaw130
1 review
1 helpful vote
June 27th, 2017
Verified purchase

Hi Guys, we ordered and you delivered the next day and then followed up.
We had no issues at all and the rugs looked exactly as they are online.

We were under a huge amount of pressure and you delivered.

Angie

Thumbnail of user chaimh3
Alex H.

Thanks so much for those kind words Angie

We know how stressful running a business can be so Rug Home does its best to provide fast and reliable shipping

Hope to see you again in the future,
Alex

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About the business

Rug Home is an Online Australian Discount Rug Store | Cheapest Rugs Online | Buy Designer Rugs | Buy Woolen Rugs Online | Easy Returns.

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