• Rustic Roseanna Boutique

Rustic Roseanna Boutique

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Overview

Rustic Roseanna Boutique has a rating of 4.93 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rustic Roseanna Boutique most frequently mention customer service, and great quality. Rustic Roseanna Boutique ranks 114th among Women's Clothing sites.

  • Service
    1
  • Value
    1
  • Quality
    1

What reviewers want you to know

Positive highlights

  • Excellent customer service, so friendly and helpful.

Critical highlights

No critical highlights yet

How would you rate Rustic Roseanna Boutique?
Top Positive Review

“Great service and product”

Juliet K.
10/8/21

Items just as pictured, shipped quickly, and owner refunded me when shipping ended up being less than she estimated. Love that!

Top Critical Review

“Never receive md invoice or shirts”

Deborah F.
10/15/19

I have ordered the breast cancer awareness T shirts twice now, and have never received an invoice nor the tshirts and I can no longer find my request for the T shirts. Not sure why I can no longer comment on the page, quite frustrated.

Reviews (55)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (9)
Thumbnail of user julietk19
1 review
0 helpful votes
October 8th, 2021
Verified purchase

Items just as pictured, shipped quickly, and owner refunded me when shipping ended up being less than she estimated. Love that!

Thumbnail of user meredithm159
1 review
0 helpful votes
November 15th, 2021
Verified purchase

I placed an order and accidentally chose in store pickup. They responded to my email quickly and helped me out.

Thumbnail of user nicoleg160
James D.

Thank you for your review! It means so much to us small business owners. We are so happy that we could resolve this and get your order out ASAP!

Thumbnail of user tymberr
1 review
0 helpful votes
May 3rd, 2021
Verified purchase

Will order from Rustic Roseanna again! I accidentally chose pickup and am not local. They reached out to verify if I really needed my order shipped! Quick shopping and the product is as expected!

Thumbnail of user corik5
1 review
0 helpful votes
November 13th, 2018

I unfortunately have not made it into the store, but i love shopping online! I also love the shorts i have special ordered!

Thumbnail of user ritad98
1 review
0 helpful votes
January 28th, 2020
Verified purchase

Caught a Facebook sale and thought it was a good time to try this boutique out. So glad I did! Friendly service, great merchandise and not a big dent in my budget

Thumbnail of user mirandan34
1 review
0 helpful votes
August 20th, 2021
Verified purchase

A+ all around. When I went in to pick up my order, I decided to buy another item. Buying it through the app in store was even easier than having it rung up and running my card. Love it!

Thumbnail of user jenniferc1312
1 review
0 helpful votes
January 26th, 2020
Verified purchase

High quality service mixed with outgoing friendly staff. You can feel the attention you get when you shop with them. And if you just want to do your own looking they give you space. Definitely will be back. And have used the online store and was a great easy experience too!

Thumbnail of user amyg1111
1 review
0 helpful votes
October 9th, 2021
Verified purchase

Shipping was fast and my items were perfect! Will definitely shop here again!

Thumbnail of user suzannef188
1 review
0 helpful votes
August 26th, 2021
Verified purchase

Great communication, and even a few extra goodies in the package. Thank you!

Thumbnail of user deborahf150
1 review
0 helpful votes
October 15th, 2019

I have ordered the breast cancer awareness T shirts twice now, and have never received an invoice nor the tshirts and I can no longer find my request for the T shirts. Not sure why I can no longer comment on the page, quite frustrated.

Thumbnail of user rebekahm73
1 review
0 helpful votes
September 3rd, 2021
Verified purchase

Wonderful customer service! When there was any confusion they were quick to offer assistance.

Thumbnail of user megang304
1 review
0 helpful votes
April 23rd, 2021
Verified purchase

This is my favorite shop in town by far! Every item I buy shortly becomes my new favorite!

Service
Value
Quality
Thumbnail of user chrisp1484
1 review
0 helpful votes
September 18th, 2021
Verified purchase

I ordered two hoodies for my wife and they were both quality products. We live about two hours from Columbus so we had to have it shipped and it was very fast shipping. Nikki and her crew are doing an amazing job!

Thumbnail of user celinef4
1 review
0 helpful votes
January 6th, 2020
Verified purchase

Very easy to work with - always helpful with sizing, etc. Cute clothes and great sales!

Thumbnail of user deannam217
1 review
0 helpful votes
May 24th, 2021
Verified purchase

Love your shirts and you always do an awesome job cute designs

Thumbnail of user racheld348
1 review
0 helpful votes
July 8th, 2019
Verified purchase

I placed an order almost two weeks ago and have not received any shipping information yet. I am not sure if this is typical as it is my first time ordering from this place.

Thumbnail of user nicoleg160
James D.

I’m so sorry for the confusion, Rachel! The item that you ordered was added to our website, only as a request from our local customers. It is a pre-order item that our customers wanted to be able to reserve before they arrived to our store. I mistakenly assumed you were one of our Facebook clientele that was aware of the pre-order status. I’ve sent you a private email to find out what you would prefer to do with your order. We are easy to get a hold of and we have never had an issue we didn’t make right. Hope to hear back from you.

Thumbnail of user teresaw339
2 reviews
0 helpful votes
January 17th, 2021
Verified purchase

Great customer service given on my purchase...

Thumbnail of user roseb162
1 review
0 helpful votes
December 22nd, 2018
Verified purchase

I have purchased several items from Rustic Roseanna through their online catalog on a couple of occasions. I am very pleased with their service and products. The items came within a few days of ordering. When I needed to return an item because it was not the right size, there were no issues in doing so. I was given several options of a trying a new size, store credit or a refund. I love their products and merchandise!

Thumbnail of user heathers659
1 review
1 helpful vote
January 10th, 2020
Verified purchase

Cute little boutique! Loving my plus size knitted sweater! It is made for a real plus size person.

Thumbnail of user amyh834
1 review
0 helpful votes
September 22nd, 2020
Verified purchase

I was very happy with my first purchase. Love my new shoes!

Thumbnail of user barbarav369
1 review
0 helpful votes
November 6th, 2020
Verified purchase

Love shopping here. They have the cutest clothes and other items. Will continue to shop here.

Thumbnail of user julies1207
1 review
0 helpful votes
June 8th, 2020
Verified purchase

Got my shirt, love it. It is as described. Color is perfect

Thumbnail of user mikaelaw2
1 review
0 helpful votes
February 7th, 2020
Verified purchase

They have great quality of products! I highly recommend them!

Thumbnail of user deniset555
1 review
0 helpful votes
July 20th, 2020
Verified purchase

Friendly staff, great quality merchandise too! Love this boutique!

Thumbnail of user jamik17
1 review
0 helpful votes
August 13th, 2019
Verified purchase

Awesome Awesome Awesome little boutique! The clothes are affordable, adorable and fit great! Excellent customer service, so friendly and helpful. Trendy items for girls and young ladies. Seriously, What's not to love?! The owner is very gracious and willing to work with you to make sure you are completely satisfied. Highly recommend!

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