RVSupplies.com

You site shows a single grill, so I ordered 3. You actually shipped me 3 sets of 3.

Other than that, everything was great.

Please verify that the bottom AV is compatible with the top part. If not then PLEASE CALL to advise on alternative. *******579

Thanks so much. David

The product I purchased was the best price around. The way my product was packaged was bad. RV supplies just sent the original box the fan was packaged in. The box arrived with broken corners and split open. All parts were there but at this time I have not installed the van to see if it works!

My product was delivered earlier than estimated, which allowed me to complete my project ahead of schedule.

It took a long time to get confirmation that what I wanted to order was the correct unit but I finally did

No one will honor guarantee. Amy with Suburban is extremely rude! Should not work with public.
Suburban Nautilus failed in less than two years. Heat exchanger (the copper pipe) failed with holes.
Suburban will not honor guarantee and will not sell you the part.

better description as to what models... each part is for, also a better search ability based on model, component type... Spent some time looking through page after page..

Quick and easy price good. Hope it will be fit and spin correctly. Unlike the unbalanced blower wheel that came with the new unit I just got.

I have ordered an electric jack conversion kit to wireless, so far the site has been great, should get my kit next week.

Ordered a $400 item. Got an email saying it shipped and would take 1 to 2 weeks with a tracking link. 3 weeks later it hadn't showed up yet. Went back to the email and clicked the tracking link and the link was a bad link. No shipping company listed either. I went to the site to call them... no phone number. Filled out their contact us form. No reply. Finally found an email and got an answer that they never got contacted from me about it and they cancelled my order and are refunding. They refuse to answer why they called it shipped with a fake tracking number and why they never contacted me to say the item was back ordered as they say it is now. They claim they never shipped it yet I have their email saying they did. Scammers hoping you don't notice your order never came.

I have already ordered and received another motor from another company, motor was bad and it cost me $15 in return fees. I hope this experience is not a repeat. Thx

I've ordered a fan for my rv and im glad that i was checking daily the fedex tracking number they provided. When my order arrived at my state the seller contacted Fedex and asked to return it.
Since I've noticed that, i was able to get my $230 back after call my bank.
Attempted to contact them by email twice since they do not provide a phone number and didn't get an answer. After they noticed that i have canceled the order with my bank they decided to send me a reply using a fake excuse to return the package (3 days later).

Do not buy anything from them. Go for Amazon or another site that provides a phone number for customer service.

We ordered a single zone thermostat and the Dometic 13,500 btu Low Profile Penguin II ac to add to the bedroom of our RV. Unfortunately the ac unit does not include any of the mounting hardware. I thought there was a mistake, but when I reread the description it doesn't mention the installation hardware.

Be aware that if you are ordering a product that it may NOT include all that is needed for installation. In our case it delayed installation about a week. The installation hardware is a specialty item not sold by RVsupplies.

We have not used the ac yet but i'm sure the unit will work as it should.

We already had a Dometic 310 China Toilet w/Hand Spray that leaked from the pedal... We bought a second one and it is the same problem. I've reported it both to RV Supplies and Dometic and got no answer back from either of them. Seems that they have a problem with the water valve but won't admit it... they don't care about their customers. I will never again buy from them; we lost $145. RV Supplies even want us to evaluate their product, but of course the site for this is not working the captcha is missing. There will be 2 nice toilets in the trash. Great - don't buy from them!

only draw back they do not accept pay pal and there were NO installation instructions of any kind - had to go to ytube to find out how

Excellent site! My order was handled promptly and I received it just as promised. What I ordered was EXACTLY what I needed!

Have not installed part yet. Would feel better if a phone # was available for questions and a location of the vendor.

Will only give 5 stars if I received what I ordered in allowed time and the product works as it is supposed too.

Not sure if this is the problem solver. But as soon as I get to an area where someone can come check my unit I will know.

Customer service is weak, and I emailed my question and have yet to get an answer. There's no phone number listed to co tact customer service and I needed to talk to somebody.

Item never came in and company refused to help. Item was close to $200 and was very frustrating to deal with. Never got item and lost out on $200. Reporting company to the police. DONT BUY FROM THESE CROOKS

The ordering process went smoothly - if the product is high quality like expected, I will be back again.

This was a very good price for the RV hot water heater that I needed, and this website was very easy to navigate to finalize the purchase.