• Save-A-Lot

Save-A-Lot

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Save-A-Lot has a rating of 2.08 stars from 59 reviews, indicating that most customers are generally dissatisfied with their purchases. Save-A-Lot ranks 184th among Grocery sites.

  • Service
    29
  • Value
    28
  • Shipping
    10
  • Returns
    13
  • Quality
    23
Positive reviews (last 12 months): 33.3%
Positive
4
Neutral
0
Negative
8
See all photos
How would you rate Save-A-Lot?
Top Positive Review

“Bet place ever”

James G.
10/18/23

Great customer sevice great workers great manishment great product and they stand by their Money Back

Top Critical Review

“The store is in horrible disrepair. The meat cases may or may not work and it's disgusting.”

Catherine B.
10/24/23

For over a month there was a leak from the ceiling, which is 15' - 20' high dripping in to a 55 gallon grey trash can. It was disgusting. This was in front of their meat and pork selections. You could smell the decomp of the meats. I refuse to buy anything but bananas and one canned good label U actually recognize. It is third world. So awful.

Reviews (59)

Rating

Timeframe

Other

Thumbnail of user susanc4466
1 review
0 helpful votes
December 14th, 2023

At the Dayton Ohio Save Alot on Gettysburg Ave I have been threatened several times. Several women employees seem to be on a vendetta. Threats of Physical Harm by Customers and the Managers who clearly think they can ask others to stab a person in the parking lot. I'm disabled I weave when I walk due to Paxil and bad leg, Every time a vicious comment is made. Today it was taken her in the back and hang her. I inherited some money so I've shopped for food often I couldn't use to afford. This Store has made me fearful, full of anxiety, scared I feel the Women should be fired.

Tip for consumers:
The Death Threats should be Criminal

Service
Value
Quality
Thumbnail of user catherineb403
2 reviews
3 helpful votes
October 24th, 2023

For over a month there was a leak from the ceiling, which is 15' - 20' high dripping in to a 55 gallon grey trash can. It was disgusting. This was in front of their meat and pork selections. You could smell the decomp of the meats. I refuse to buy anything but bananas and one canned good label U actually recognize. It is third world. So awful.

Thumbnail of user jamesv1026
1 review
2 helpful votes
April 10th, 2022

I have been a S. O. L. Customer since 1995. I somewhat understand the costs go up with the economy.
I don't know why your increases are higher than Walmarts increases. I am keeping tabs on both of your stores. The second change is your "mobile" app. You guys really need to get someone that has skills
Suited for the twenty first century. There are literally children that can make a better website.

Thumbnail of user jgilb14380
1 review
0 helpful votes
October 18th, 2023

Great customer sevice great workers great manishment great product and they stand by their Money Back

Products used:
everythimg

Service
Value
Returns
Quality
Thumbnail of user debp205
4 reviews
0 helpful votes
July 23rd, 2023

We need save a lot stores in Anderson Indiana, the closest is in Indianapolis, it's over an hour away

Thumbnail of user amandac2373
1 review
3 helpful votes
January 25th, 2023
Verified purchase

Just made some dinner for my family with S.A.L. Chicken n none of us were interested after after a cpl bites. There is no way in the world it was just that. It cooked different, it tasted...ugh like chewing rubber bands. Save a lot used to b a great store, but these days...I think I'd rather starve if their chicken is any reflection of the different stuff they sell than what they've offered in the past. The last couple years changes in brands and products seem to b a waste of trip as it is, let alone the downgrade in 'staple'products now too.

Tip for consumers:
Invest in homegrown

Products used:
Groceries. Review subject=chicken

Service
Value
Quality
Thumbnail of user emmap20112022
1 review
0 helpful votes
April 23rd, 2023

They are horrible at answering my calls and I called 10 times. AND NO ANSWER. Besides y'all should be a shamed.

Thumbnail of user tinah904
1 review
0 helpful votes
October 25th, 2022
Verified purchase

#******* I was not greeted, not talked to even though I made small talk. The whole debit machine was broken and had to be held. The sign said " must use pen" but the pen clip was broken so I didn't see it. She repeated, like I was in kindergarten, what the sign said.
Thankfully a male associate told me where the pen was. She still never said thank you when I was done, so I said "thank you, you really didn't need to be so rude". It escalated from there. Horrible customer service. I've been in the field for over 30 years. Not good

Tip for consumers:
This location use to be great, but has really been let go the last couple years. Makes our side of town just that much worse. I do not think they understand customer service at all. Could be why it is so slow anymore

Products used:
BBQ sauce

Service
Value
Quality
Thumbnail of user cancer195755
1 review
1 helpful vote
May 30th, 2023

Thanks to the manager at the location on E Lancaster in Fort Worth, he took the time the time out to show me how to pick a good watermelon

Service
Value
Quality
Thumbnail of user daleb298
4 reviews
4 helpful votes
May 26th, 2023

The current sale advertises a full size oval seedless watermelon for $3.99. When you get to the store what you find are these little round watermelons which are half of a watermelon. This is terribly false and unethical advertising. You're getting 50% of what you're supposed to be getting. Shame on them

Products used:
Groceries

Service
Value
Quality
Thumbnail of user jodyd170
1 review
1 helpful vote
July 3rd, 2023

Very rude thing working at Nile's ohio great east plaza (Eastwood) mall location,, she is so rude, you can tell she hates her job and doesn't want to be there! I WAS A REGULAR CUSTOMER! BUT NOT ANYMORE because of her,, she seems like she's going out of her way to help you with a question or cashier calls her because you were over charged for a item,, never smiles and is very RUDE! Never says thank you, I'm sorry or anything,, looks like a zombie

Tip for consumers:
Yes , I will not shop that location as long as she is the manager

Service
Value
Returns
Quality
Thumbnail of user robbiep118
1 review
0 helpful votes
September 30th, 2021

The stores are bad enough, now they spend no telling how much on THE WORST commercial on TV.
What a trashy way to represent your business.
It's degrading to the people, the theme, and most of all he stores.
There's nothing fun about it... it's ridiculous.
Who are you trying bring in with this hip hop crapy ad?
Can't believe you waste corporate dollars on this type of junk.
Class it up a little!

Thumbnail of user linay12
1 review
1 helpful vote
April 15th, 2023

This comment is for the cashier in Tifton Ga save a lot store. I purchase yuca root and the price tag clearly say $1.29/lb. When she rang it up she pit $2.99/lb. I told her thats wrong and keep saying that that was the right price. I argue a little bit because she is wrong and then she made a smart remark that she didnt know whats the big deal about it and gave me a bad look. The big deal is she put the wrong price- thats the deal. The receipt#is *******- cashier on register #4 on 04/15/23,4:03:17 PM.

Service
Value
Thumbnail of user patrickm2229
1 review
0 helpful votes
March 15th, 2023
Verified purchase

I just went to save a lot, my favorite store, a new guy on register, didn't even say hi to me. When I went home I saw my receipt from the store. I was charged 6 blueberries instead of 2. The 6 was amount $17.94, it should have been $6.00 instead. And he didn't want to even talk to me, didn't even ask did you find everything you wanted to buy. Today at 13:11, cashier name was deaundre. On register 2. I didn't have time to go back there. Had other things need to do. I was always happy going there, now because of this I might not be going there. Plus I took a Pic of receipt so you can see it.

Service
Value
Shipping
Thumbnail of user ricks1473
1 review
3 helpful votes
February 24th, 2023

I have a shopping at the Save-A-Lot on 4th Street in Lincoln Park Michigan I purchased salad dressing two small packs of chicken wings bread two for five bucks and a large 2 l soda and it all came to $40 that's outrageous highway robbery.

Service
Value
Returns
Quality
Thumbnail of user annam101
2 reviews
0 helpful votes
April 26th, 2023

They have great prices and the meat looked really good I will be shopping there more and the store was very clean and the cashier was friendly

Service
Value
Thumbnail of user janelleg91
2 reviews
1 helpful vote
May 19th, 2022

Our local store is used by me quite often. Although they don't have absolutely everything I need and I do have to make a Walmart run about every 5 weeks to get some items, I am so glad our Save A Lot saves me from the crowd and overspending at the big chain store. Our Save A Lot has polite and helpful employees who work hard. Our store is clean and well organized. Produce is fresh. I do admit that the only meat I won't buy there are any cut of steaks. I've tried different cuts a handful of times only to find them tuff and chewy. I've leato stick with a local butcher for steaks, as in you get what you pay for. But the beef roasts, pork, and chicken have all been wonderful from Save A Lot. I've been going there for so long that boxing or bagging your own groceries was it! Like Aldi. But now the cashiers bag your items like any other grocery store. I sure hope our store stays around for years to come.

Thumbnail of user nunyab161
1 review
1 helpful vote
January 31st, 2023

They now want $4.89 or to be simpler, $5 for a box of butter. Who do they think they are? The mall? If i'm paying 1.25 per stick of butter i'll go to WholeFoods and get quality butter instead of Sav a lot generic butter. Better get back in point Sav a lot or do you plan sav a nothing? $#*! no. And what happened to 5 for $20? Can't do that either right? Done w sav a lot. I went today and they had rotten avocados and no squash whichnis IN SEASON! Idiots! #donewithsavalot

Tip for consumers:
The price before i went because i’d have to a real grocer for $1.25 per stick of butter. Not margarine. Butter. Hill jacks don’t know there’s a difference. A very big difference!

Products used:
over priced butter.

Service
Value
Quality
Thumbnail of user mikef1209
1 review
1 helpful vote
July 16th, 2021
Verified purchase

The manager (Jenn) at the Florissant MO store at 468 N. Lindbergh is always very nice and very helpful. She should be commended. That store always seems to be well run. I've never had a bad experience at that location.

Products used:
Groceries

Thumbnail of user cynthiac1703
1 review
0 helpful votes
September 25th, 2021

Store clean and associate very polite. The shelves is always stocked. The store was remodel they did great job. When they are out of stock I always ask when next truck shipment will arrived they are always able to tell me.

Service
Value
Shipping
Returns
Quality
Thumbnail of user roser403
1 review
0 helpful votes
February 10th, 2022
Verified purchase

Save a lot store in spring hill dr is terrible. Cashier was valerie #0005 at 10:28am and she was very rude to me. She was talking to the old guy in front of me for a long time and I wanted to pay for my stuff and leave. I got aggravated and sat a $20 on my stuff and she just gave me a look. I sincerely hate this save a lot and bunch of homeless people hang around here. Slow $#*! cashiers and even though they have 4 cashier lanes there is only 1 lane only open. I rate this save a lot a 0.

Thumbnail of user selvaz
1 review
1 helpful vote
September 7th, 2020

First time at Save a Lot, Hillside, New Jersey. Great experience, good location, big parking lot, great variety of products, friendly cashier. Excellent experience.

Thumbnail of user keving1582
2 reviews
3 helpful votes
August 26th, 2022

I can't stand Sav a Lot, put a quarter in the cart and bag your own groceries in a card board box.
How degrading to shop here, the prices are not even cheap shop around and you will see you find Lower prices at a much nicer store with much better freshness and quality food.
They are ripping senior citizens off and people who pay with food stamps, the store is a scam!
They don't even have Self Pay, the lines are horrible and the employees are hideous.

Thumbnail of user shkhtb
1 review
1 helpful vote
August 2nd, 2023

I started shopping her because Walmart was buisy and I have ptsd. They where great. Then they rebranded. Meat has been rotten, milk has been clobbered, butter has to be poured off of water after every use. Chips are more expensive. So is pop and half the veggies, if u can find some that don't have mold. Store need real evaluation of what it is.

Products used:
Meat, veggies, dairy, drygoods

Service
Value
Shipping
Returns
Quality
Thumbnail of user denniss1435
1 review
2 helpful votes
January 19th, 2023

Went for the first time today we bought 7 bags of salad mix all 7 had a foul smell
We bought chips.the corn chips were horrible!...i never thought id throw away corn chips...they had an awefull oi taste i spent over 200 dollars for a party we had.i will never go back...horrible! Meat had an odd color!

Tip for consumers:
dont shop here

Products used:
multiple products bought...they give you the run around to upload pictures to complain. this company is poor at best

Service
Value
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Save-A-Lot makes grocery shopping on a budget possible by offering savings up to 40%. Find fresh cut meat in-store, quality fresh produce, and exclusive brands at everyday low prices.

How do I know I can trust these reviews about Save-A-Lot?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Save-A-Lot?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business