• ScholarTrip

ScholarTrip

Overview

ScholarTrip has a rating of 4.33 stars from 640 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScholarTrip most frequently mention customer service, and cheap flights. ScholarTrip ranks 14th among Plane Tickets sites.

Proactively asks for customer feedback

This company responds to reviews on average within 9 hours

Positive reviews (last 12 months): 76.7%
Positive
122
Neutral
8
Negative
29
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What reviewers want you to know

Positive highlights

  • The pricing is good, customer service was good as well

Critical highlights

No critical highlights yet

How would you rate ScholarTrip?
Top Positive Review

“Overall very responsive service”

Jingzhou E.
4/13/24

Overall very responsive service. But it could have avoided a few steps if credit card payment was automatically deducted and ticketing process was fully automated. I felt a little unease with this not-so-well-known site.

Top Critical Review

“The agent helped me was a little off, she took a long...”

Nam D.
3/8/24

The agent helped me was a little off, she took a long time to check the request, about 20-25 mins, and quote me the ridiculous price compare to what I already paid, then she drop it down significant (350 to 100) and sent me an email with the total of 206 per Customer when it just only me. All the proccess was so confused and not transparent at all.

Reviews (640)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (48)
Thumbnail of user richardo1634
1 review
0 helpful votes
March 7th, 2024
Verified site experience

Clear and responsive flight options from many reputable airlines, best prices that I have found so far and trustworthy bookings for my family.

Thumbnail of user namd13
1 review
0 helpful votes
March 8th, 2024
Verified site experience

The agent helped me was a little off, she took a long time to check the request, about 20-25 mins, and quote me the ridiculous price compare to what I already paid, then she drop it down significant (350 to 100) and sent me an email with the total of 206 per Customer when it just only me. All the proccess was so confused and not transparent at all.

Reason I chose this business:

I was trying to change the booking to a different day.

* ScholarTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user isabellad305
1 review
0 helpful votes
January 24th, 2024
Verified purchase

I'm shocked by how cheap flights can be. It was also super easy to upgrade and book my flight. Took me less than 5 minutes. Then, it took about 2 hours for my booking to be confirmed. I was nervous that the site wasn't legit, but I received my confirmation code for my Delta flights in the booking confirmation, and put that code into Delta, and I am booked!

Reason I chose this business:

I’m traveling abroad as a student, and I don’t have all of the money in the world, so using this was my best option by a long-shot. I’m really excited about the student discount on my flights. I will definitely be using this in the future!

Thumbnail of user jingzhoue
1 review
0 helpful votes
April 13th, 2024
Verified purchase

Overall very responsive service. But it could have avoided a few steps if credit card payment was automatically deducted and ticketing process was fully automated. I felt a little unease with this not-so-well-known site.

Reason I chose this business:

More affordable ticket prices

Thumbnail of user mudasirz
1 review
0 helpful votes
January 9th, 2024
Verified purchase
Thumbnail of user oscarz63
1 review
0 helpful votes
March 1st, 2024
Verified site experience

Quick and painless. Thank you

Reason I chose this business:

Affordability, site is easily maneuverable

Thumbnail of user michaelr6803
1 review
0 helpful votes
March 13th, 2024
Verified site experience

We coudl not book the flight. I tried three times, and chatted with a rep. They were sayign that the fare price went up. That was not true as I coiuld see the exact same fare on united.com and on Priceline.com. I then went and verified some details in the profile and tried again. Then it went through. I wasted an horu of my time plus 20 minutes of the rep's time. Please train your people to know what the issues are.

Reason I chose this business:

We had to because it was required for travel on this Italy trip run by Fairfield Univ.

* ScholarTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user debrac1743
1 review
0 helpful votes
January 28th, 2024
Verified purchase

Easy. And great prices!

Thumbnail of user yitzchoka
1 review
0 helpful votes
January 25th, 2024
Verified purchase
Thumbnail of user yitzchokc2
1 review
0 helpful votes
January 25th, 2024
Verified purchase
Thumbnail of user phun19
1 review
0 helpful votes
March 10th, 2024
Verified site experience

Book the ticket; but haven't confirmed with the reservation?

* ScholarTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sumano1
1 review
0 helpful votes
August 2nd, 2023
Verified purchase
Thumbnail of user rebeccav620
1 review
0 helpful votes
November 24th, 2021
Verified purchase
Thumbnail of user meldrickx
1 review
1 helpful vote
January 16th, 2024
Verified purchase

Easy to use and great support from staff. Very helpful

Reason I chose this business:

Great deals and easy to use

Thumbnail of user xiuwenz
1 review
0 helpful votes
November 27th, 2021
Verified purchase
Reason I chose this business:

Friend recommend me to use this.

Thumbnail of user brooket177
1 review
0 helpful votes
February 7th, 2024
Verified purchase

This website is a scam and if it isn't than coustumer service is the worst ever, and there is something wrong with the billing department because every ticket I purchase is declined.

* ScholarTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user godwinw2
1 review
0 helpful votes
February 10th, 2024
Verified purchase

The experience wasnt bad. This is my first time.

Reason I chose this business:

I assume it offers reasonable prices for students like me.

Thumbnail of user laylaf11
1 review
0 helpful votes
December 2nd, 2021
Verified purchase
Reason I chose this business:

Broke college student trying to get home.

Thumbnail of user tizek
1 review
0 helpful votes
May 1st, 2023
Verified purchase
Reason I chose this business:

Recommend by kayak.com

Thumbnail of user lukep340
1 review
0 helpful votes
December 11th, 2021
Verified purchase
Reason I chose this business:

Cheap and easy.

Thumbnail of user sommapani
1 review
0 helpful votes
February 8th, 2024
Verified purchase
Reason I chose this business:

Used last year to fly to see my mom

Thumbnail of user kylez183
1 review
0 helpful votes
February 23rd, 2024
Verified purchase
Thumbnail of user gonok
1 review
0 helpful votes
December 11th, 2021
Verified purchase
Reason I chose this business:

Scholarship is reasonable and always willing to help especially during these times

Thumbnail of user justinv360
1 review
0 helpful votes
February 5th, 2024
Verified purchase

Flights and promo codes that reflect available, aren't always available. After 3 attempts, I was finally able to secure a reservation. But this time, the promo code would not work. Support was no help as they state the code was for limited redemption even though the terms listed on website do not mention it.

Thumbnail of user ashwaniy2
1 review
0 helpful votes
April 4th, 2024
Verified site experience
Reason I chose this business:

Easy to use, love the price and customer service

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

ScholarTrip is a student travel company offering flight deals and discounts for college students and travelers under the age of 26. From our HQ in Dallas, we negotiate special airfares on the world’s biggest and best airlines.

Our core philosophy is that a college education extends way beyond the walls of a classroom, and that student travel helps erase prejudices, sparks passion, and teaches us subjects that can’t be found in a text book. You can’t change the world if you haven’t explored it!

Whether you are planning a weekend getaway, a trip home, a summer backpacking adventure, or a semester or a year studying abroad, we can’t wait to help you book the best flights at the best prices.

Business History

We were founded in 2020, finding opportunity to build a booking tool for students to feel more comfortable about traveling without breaking the wallet.

Company Representative

Thumbnail of user kevinc1731
Kevin C.
Typically responds within 9 hours

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