SGV Management

I am very happy to write a review of San Gabriel Valley management. My family has rented one of their units for about 14 years and we were able to stay in the city of Arcadia to raise our son in a fantastic community and school district. From the staff working inside and out in the field up to the owners of the company that have made it a family atmosphere to look out and help each other in need. San Gabriel Valley management moves fast if there is an emergency, if you leave a message they return your calls promptly. Upkeep on the units are superb, they love to keep their properties clean and safe.If you need to rent a unit they have a website for you to look at to see if one is were you are looking at of the area. They are located at 133 E. Duarte rd. Arcadia Ca.

It's not uncommon to run across unprofessional real estate or property management personnel when looking for apartments. There's the good, bad and the ugly, but when it comes to bottom of the barrel, deceptive scum, Mark takes the cake. Back in March, I expressed my interest in an apartment for my senior disabled mom. Applied for it with co-signers, went there to check it out. It was one of those lockbox viewings, so I never actually saw him. We communicated in texts. He said the apartment is ours and they will run our applications. Then he said he needs another co-signer so I had my brother co-sign that night. Next day, he said "apartment gone". Alright. So, he told me to stay tuned for other apartments if I'm interested and that he'll carry my application towards one I'm interested in. Showed me a studio in El Molino, and said it will be available in mid to late May. I said "that's the one. I'm not going to spend more time searching." I asked to make us priority, since we are already pre-applied and he said sure. Always assured me through April, once probed, that I don't have to worry. Meanwhile, I had my mom living in Airbnbs and then moved to Ramada Inn, while I was getting hit with bills. I had no reason, I thought, to doubt this guy with all the assurances. So on May 10th, I receive a text with a link to an apartment posting, and it caught me by surprise. I replied that I want the apartment ASAP, and Mark suddenly goes mute. No follow ups next day. So I go on the site, and schedule ASAP. When I'm there, I'm disappointed to see a couple there at the same time. They leave and another woman comes in. They happen to all be asian and I mention this because it warrants an investigation into whether they are giving preferences, but I'll settle for lack of conclusion on this. As soon as I see this, I send texts and make several calls. Another guy answers and tells me Mark is the one responsible and he can't make arrangements with me to get the apartment. Transfers me to Mark, and Mark is unresponsive, so I leave him a message. No callback. I call again and leave another message. He finally calls. The conversation went along these lines. "Hello. Yes how can I help you?" "We've been texting all along Mark, since March. I'm the guy who's been waiting for the apartment on El Molino. I want it. My mom has been in hotels" "Sorry I don't recall. You know when you text it scatters to several people and it gets lost in communication. The apartment is being given to another woman who came in before. She is supposed to sign for the lease tomorrow morning" "Are you serious Mark? I've been paying hefty bills, having my mom wait, while I took you guys for your word. You said I'm first in line for the apartment, then you post it for public and don't respond" "You know, sorry, I'm very busy. I'll call you back later" "Ok, so does that mean, you'll work on it and make exceptions, since I was kinda screwed on this?" "I'll call you back" Well Mark doesn't call back. I call several times later to leave messages saying that I need to know what's being done. I needed to know whether I should resume my search and settle for the reality that I got screwed by a scumbag. Finally, I talk to another guy, relaying messages, and he says "Mark will call you later today". Mark never calls, adding "spineless" to his repertoire. No apologies. No elaborations. He just thought it's ok that he misled me, causing me financial loss and frustration over being blindsided. In a twist of good luck, I was able to get an apartment a few days later on Washington & Hill. Much shorter distance from me, cheaper by $150 and a 1 bedroom instead of a studio. But I'm not ready to thank SGV just yet :)