SHOFUR

This group will take your money, in advance, commit to having available buses and cancel 8hrs before your trip. They have no accountability or ownership and will not offer STANDARD SERVICE.

Be forewarned!

We rented a bus through Shofur I never heard of this company before but found them on google. It was worrying in the beginning but I worked closely with Geron and had clear advice and he was really helpful. When the bus arrived it was a good bus that shuttled our employees back and forth or a company event. I left our driver a 7% tip for the great job he did. Thank you Heron and Shofur for making it worthwhile.

We had such a great time renting shuttles for 2 days. We went out with a group of guys to enjoy some much needed entertainment. The owners of Shofur were absolutely awesome, treated us great as soon as we arrived. They took the time to talk to me and meet our crew. They made our trip a very remember able one, bucket list moment. These cars are the real deal and well taken care of. Unlike other rental places in Atlanta, these people know how to make this experience totally worth it!

After calling and working with Shofur over a dozen times I find that Shofur constantly has the best customer service. Updates and changes in quotes are immediate.

The process was deserving of 5 stars.

-We called and received a quote right away.

-The quote was competitive.

-Checkout was easy.

-24/7 Contact

-Easy follow up

-They serve other cities.

-Only option for last minute.

-Would like to thank Murphy

I really enjoyed using Shofur. The service was absolutely on point but more importantly I'm cheap and the price was great. The bus showed up on time and provided a really smooth trip on the road for us. Overall, I was very impressed.

SHOFUR was JUST GREAT. Loved the customer service we received from Shofur. They helped us and were extremely helpful. After calling many bus companies across New York this was the most helpful one. They got a quote to us immediately and explained every step of the process.

If you have never rented a bus before, like I haven't, there is so much to know. And Shofur gave me the skinny on the bus industry. I'd like to especially thank Brad for the great customer service. Thank you so much Brad!

I wish I could give 0 stars. In December I reserved and paid in full for a 56 passenger charter bus for my wedding. Five weeks before our date, they inform me they will be doing maintenance on all buses at that location on that day. The woman told me I could request a bus from another location for an additional $250 and they were willingly to split the cost with me. I was stunned. While trying to question why I was being financially punished for them not honoring our original agreement, she quickly got short with me and said they would offer a refund and we could rent with a different company. Her quick change to brashness lead me to believe she was just trying to get more money out of me and needed to move on to the next innocent customer with a reservation. She hung up without a goodbye, sorry or confirmation of a refund. Now, I am back at square one 5 weeks before my wedding. I cannot believe the unprofessional manner this situation was handled. Please do not fall for this scam of a company.

I had a stellar experience with Shofur! I say this, because great customer service seems like it is so hard to come by, these days. I cannot for the life of me remember the womans name that I was speaking with over the phone, but wherever she is, I am shouting another huge thank you to her for being so helpful! Also, the prices arent too bad. Specifically, when we were needing to transport a large group of people together, on a budget.

In plain English, they're just a broker charter bus company who charges you a huge middleman fee for doing what you're trying to do, which is to book a charter bus. Basically what they do is book charter buses with local companies around you. Their reps have the shady hustling, salesman, pressuring attitude you would encounter in most scams. Cons: way overpriced, kept incurring additional charges and then would take them out when I disagreed, and were non-responsive compared to very responsive before I wanted to cancel. Pros: able to do things through email.

I have used ShoFur for many events such as work related (Corporate event) but the most recent one was for my sisters wedding. I could not be more pleased and happy with a company that I have dealt with in the past. I always relied on ShoFur for my corporate events. The experience from booking to the driver and the expectation buses and limos was a whopping 5 STARS! I highly recommend this company for anyone's transportation needs. Thank you ShoFUr for never letting us down!

This was the best transportation experience I have ever had. The driver was very chill AND professional. Not only did we get there on time, but the driver was very accommodating while we were at our destination. I love the ambiance of the bus as it made for a fun trip. Anyone planning a party or just want to tour SF in style, I would highly recommend Shofur.

Called Shofur several hours before our service because the other company we booked with cancelled on us. Shofur was exceptional all the way and did everything possible to help us get a bus last minute.

All amenities are up to date which acceptional service. Definitely feel at home in your time there, I was able to work on my freeLance job with its WiFi while relaxing and even taking breaks with the wonderful tvs they have. Also bathroom isn't an issue, everything is top notch! Definitely will be coming back, recommend to anyone!

I called Shofur in a panic, because the bus company I had lined up for my companies' trip backed out that evening the day before the trip. Their customer care was very helpful and had my bus booked in about 5 minutes. Bus arrived on time and driver was very accommodating (our timing changed slightly during the trip) and pleasant. Bus was clean & in good condition. Thanks Shofur

Booked a Charter Bus from Shofur and I must say that I was very impressed with their service and buses. I booked the bus from their online portal. The customer service rep was very nice and professional and helped me through the entire process. Bus was on time and everything went well.

Most people have never rented a bus before. I was one of them. Was researching bus companies for hours online for a long trip. Everyone was quoting us over 10K for our trip. Didn't know who to go with honestly. Shofur felt the most reliable one. They really explained to me the ins and out and how to go about renting a bus. Nicole gave me several quotes over the phone and took her time.

My recommendation would be Shofur without reservation.

Be sure to read the terms and conditions closely. Our transportation was over an hour late because the drivers went to the wrong hotel... in the wrong city... Shofur offered a 13% refund and pointed us to their terms and conditions which state they are not responsible for "late shows, the quality of the Service Bus, the performance of the drivers". Pretty much anything.

(a) Client acknowledges and agrees that Shofur is not a transportation carrier and will not directly provide the Charter Services. Shofur provides the Charter Services through independent third party transportation carriers (the "Carriers") that are directly responsible for providing the Charter Services to you. Shofur uses reasonable commercial efforts to ensure that all such Carriers are (i) DOT licensed, (ii) in compliance with all DOT and applicable laws, rules and regulations and (iii) qualified and able to provide the Charter Services. Notwithstanding the foregoing, Shofur shall not be responsible, and shall have no liability, for the acts or omissions of the Charter Company, including errors, late shows, the quality of the Service Bus, the performance of the drivers, any violations of applicable laws, rules or regulations or any failure to provide the Charter Services.

This company does a great job with a usually difficult service! In the past, booking charter buses has been a total nightmare for me. But, with Shofur, I have help along the way. Their customer service is really friendly and helpful, and they always make sure I get what I'm looking for. Definitely check out Shofur whenever you need a charter bus.

Shofur was great! We bought our tickets from a guy on the street, in total we had 3 tour guides. Dee was awesome, he took us to Atlanta. He was funny, energetic and told us very interesting things about Atlanta, not the boring stuff! Would have been cool to make a stop in Atlanta but aside from that it was great, Dee even took everyone's pics with the Atlanta Bridge in the background.

Do NOT book with Shofur! We ended up having to CANCEL a trip to DC for 45+ students because the bus NEVER SHOWED UP due to a glitch in their system. We called and confirmed Monday, called and confirmed again Thursday night, and called and confirmed again Friday morning (day of trip) 15 minutes before the bus was supposed to arrive. Each time we were told you all are good to go. Then NO ONE EVER CAME. Every time we called we got attitude and long holds. No one could actually help us until 3 hours after we were due to depart. This could not have been a more awful experience.

Every time I book with Shofur, I know I'm getting the best in customer service and top notch equipment. They've never been late, and they always make sure I'm comfortable before during and even after the ride. I tell all my friends regardless of what they're planning, if they're on the road, use Shofur!

Shofur bus services are outstanding and fairly priced! The Driver met us immediately with welcoming smile and took us all the way along carefully. Made our journey perfect! Thanks for this excellent experience. Recommended to anyone seeking bus rental solutions!