Shop4tek

These people are completely ******* useless, charge you extra for "express delivery" then after 3 weeks wait for an order to be processed cancel it 3 days before Christmas, still trying to find out if any money has been taken from my card but as they are only 30 miles from me I will get any money taken back one way or another...

They NEVER answer emails and when there "customer service" is online they log off as soon as you ask a question.

In short a bunch of crooks

DO NOT USE THIS COMPANY UNLESS YOU CAN AFFORD TO PAY FOR GOODS THAT YOU NEVER RECEIVE! I ordered a Norton Anti Virus from this company four months ago and despite a rapid claim from my credit card by the company in question, to date, I still have not received my goods! I don't quite know what sort of people own this company but they obviously have no guilt in robbing from people who have worked hard to earn an honest living. Something they obviously know nothing about! It is disgusting that they are allowed to continue trading.

Just another of his scam websies also www.aroraevents.co.uk
Shaadi mubarak, one dream events aroratek are his other companies officially/unofficially

I ordered a Norton anti virus in time before the other one expired. It arrived far too late as we had already had to purchase another one. E-mailed them before xmas for return details, no e-mail back and now cannot get on this site. DO NOT USE THEM

I applied to shop4tek for Norton security 2010 I did not receive my purchase, I sent four emails and left a message on their answer machine.
I the contacted Trading Standards in Wales they said that they would try to get me a refund. I then put a claim through the small claims court, this has been successful. Irecommend this way to get a refund. Go to www.moneyclaim.gov.uk

Bad news Ordered Norton 2010 on the 19th October only received a recorded envelope with a firework advert in it They take your money and don't send the goods I have reported them to Trading standards and the Fraud Department of my bank. If you have ordered from Shop4tek.com then please get your credir/debit card cancelled before they wipe you account.
Do not order from them they are bad news

I, like all the others, ordered Norton internet security 2010 on 29/10. I have not received anything from them. If you ring either of the 2 telephone numbers on their web page, the phone rings and then says "there is no-one availavle to take your call and you cannot leave a message". I have sent numerous emails which I have had no response from whatsoever. The online advisor is always offline. DO NOT use this trader. I have reported them to trading standards and consumer direct in the hope of getting my money back

KEEP WELL AWAY
Ordered two norton 2010 internet security over three weeks ago all i recieved was a recorded delivery envelope with a Make Me Rich flier in it and never recieved the goods like several others this is a SCAM site. I would recommend that you stay well clear or you will end up out of pocket. I have cancelled my credit card hoping that i wouldn't be charge but have since found out that they have charged under a different name ( Arora Cash Stores).

It's the same story as many others, ordered Norton Internet security, chased with dozens of emails, phoned hundreds of times and never get an answer. Got a registered letter through the post containing a leaflet to buy Chinese fireworks online. I have reported them to Cardiff trading standards and got a generic email back saying I need to report them to Consumer Direct. I can't understand why someone from Cardiff council doesn't go round to the address on the website and question what's going on, surely this is a criminal act

This company has now changed to www.pricebustersuk.com. I recently ordered an item from it and got quite worried when I saw the reviews. However, I ordered the item on Saturday morning and received it the following Wednesday. I did have to contact them via email at least 3 - 4 times and eventually speak to a guy called Russell Kumar who advised me that my item would be dispatched first class and that I'll receive it on Wednesday (which I did). Russell also said that the company has been dodgy in the past but is okay now. To be honest I wouldn't order from them again but what I ordered was by far the cheapest on the Internet and the delivery time was reasonable (once I'd badgered them). I managed to get a mobile contact number for Pavan; *******-******* but I'd recommend trying to contact Mr Kumar as he seemed to know his stuff.

Has this company gone bust, I have purchased Internet Security from them but all I received was an empty jiffy bag - two weeks later a dozen emails and loads of messages left on their phone - nothing. This is a first for me and I don't like it - their website is still running and I think Google ought to know about it but how do you report this type of thing?

Rob, The same happened to me and half a dozen other reports on the net. In answer to your question, You need to report this to trading standards as soon as possible to stand a chance of getting the company investigated, the website shut down and your moneY back. I order a product from them, and received an envelpoe with a piece of paper advertising swineflu, but no product. They do not answer emails or phone... REPORT Them, I did!

I ordered norton 2010 at the end of oct, after still not receiving it i phoned and e mailed several times and got no answer. I have contacted my bank and they have taken payment from my account twice! And i still havent received the goods, after reading the rest of the reviews left i understand why. Repot this company to trading standards and cancel your card with the bank before they take anymore money.

Having purchased some Internet Security and not received the goods, I have tried to make numerous phone calls and wrote a number of emails, all of which have gone unanswered. I've now reported this to Trading Standards. The man informed me that if you have a complaint with this company and haven't received your goods you need to contact them. The more complaints they receive the easier it is to deal with them. Don't let these companies get away with this!

Ordered Norton 2010 on 24/10/09, still not received it 3 weeks later. Tried to phone and e-mail them numerous times but with no response. I will be reporting them to Trading Standards as the earlier comments have done as well to try and stop this guy from ripping more people off! Do Not Use this Website!

Ordered Internet Security on the 22nd October but have received nothing. Tried phoning the two numbers on their site with no result. E-mailed twice with no reply. Have cancelled my credit card & the credit card company is going to investigate this firm. This is the first scam I have come across. I mistakenly thought any company with a connection through Amazon would be secure. Obviously, this was an incorrect assumption.

They do not send out the goods you purchase but still take your money and will not respond to telephone calls or e mails

Ordered Norton Security on 19/10/09 but nothing received. Do not answer phone or e-mail. Looks like another rogue trader. How do we go about closing it down?

Ordered software which showed as immediately available. Shown as 'pending' ever since (16 days). E-mail contact does not respond. Telephone number has recorded message saying no one is avaiable and you can't leave a message. In short - don't waste your time with this one.

I too ordered Norton Internet Security on 13 October. Order status showing as paid and despatched on 21 October. On 23 October received a Recorded Delivery Letter containing a Firework Leaflet? Thought this was a bit dodgy and was right. Still no Norton and no contact from Shop4Tek.com. Have reported to Trading Standards.

Ordered Norton 2010 and paid for it but nothing arrived. Could not contact store and no replys to many mails. This company is a scam as far as I can see. Wish I had read the reviews before hand. Reported to trading standards.

Ordered internet security 2010 on 14 th oct 09. After a month it had still not arrived. Could not contact them by phone or email. Found out shop 4tek.com is owned by arora cash store phone No ******* 229 498. I managed to speak with them and after three phone calls have now recieved my goods on 18 Th nov 09.

AVOID THIS WEBSITE i ordered norton security on 13th Oct and despite some early contact wiith them when it didn't show up nothing ever arrived and now the webchat, email and phone service is down. Trading Standards have been informed.