WSS

They are a SCAM I ordered here they took the money a day later sent an email saying order was cancelled and they would refund me my money! NO REFUND No shoes it's Christmas time no one wants to go through this and these people have no hearts! I contacted them through email, chat and over the phone no help what so ever all saying the same thing I will be contacting a lawyer and sueing for this awful scam DONT SHOP HERE ONLINE. This website will be SHUT DOWN

A number of negative reviews on here, but our transaction was perfect. We placed an online order for a Nike sweatshirt (in a style/size/color out of stock everywhere else) on 12/12. Our purchase qualified for free shipping. FedEx received the package on 12/13 and delivered it here in Ohio on 12/18. We are completely satisfied.

On Black Friday I ordered 2 Hunter Green Nike Air Hoodies. They took my money. And said they shipt them and that they were delivered. They put the wrong address and said I needed to call FedEx both are refusing to give me my money or the items. The confirmation email I got even said an B address that dosent exist in my townhouse complex. So in don't know where they sent it. Also while speaking to them and asking for a refund or the items. They took 30 minutes to put a supervisor on and when they finalize did he was like it's your fault and we can not replace nor refund it was delivered. I kept explaining they missed a few numbers but he didn't care. So unprofessional.i can show the debit and receipt that I purchased what I did. I've never heard of a company doing this or making me go through the delivery service. For my refund. So they stole 105.00 from me and that is why I feel it's a scam.

Send shoes- two in different sizes. Took forever for them to contact back. Lots of confusion and trouble.
Not recommend

I had been looking for adidas 3.0 shoes for men and found the pair I was looking for on shopwss. Prices were comparable with other sites including amazon, but then they were offering a second pair of the same shoes for $99 for both, which was a great buy... got my shoes today... shipping took longer than I would have expected from amazon or dhh, but I am really happy.

I ordered boots for my granddaughter they were not at all true to size. I returned them and ordered two more pair, 2 and 3 sizes bigger than she needs. The smaller pair were still to small. Bought these end of November for Christmas. Today, I asked to return them, and I was denied due to the 30 day policy expiring. No grace for Christmas gifts. The entire return policy here is awful. Even in trying to return the first pair I ordered, you cannot return through the brick and mortar store. It has to be by mail. Inconvenient. I won't be ordering here again.

I bought 10 slippers for a youth basketball team party. The party ended up being cancelled and I can't return the product because its a "bulk order". Sh!t company and sh!t customer service

I purchased a pair of Skechers shoes for my mom (88yo) that she had tried on in a store. I ordered them from WSS because they were significantly cheaper. The shoes we received were too tight for her, and so we wanted to return them. In order to return them they want verification from you that the product is in the exact same condition that you received them (i.e. Unworn, unaltered, etc.) except that they fail to indicate what meets their criteria for verification. In reality there is no way to actually verify this information. It just seemed like a way to delay processing a refund. Next time I will order from a company that has a better return policy.

Do not order from this company. They rip you off. I bought 2 pair of boots on sale that were too small. They were supposed to swap about for a bigger size. Instead, they gave me my money back and told Me I needed to rebuy them both at the full price. Even though I already purchased them At a sale price with other things that I kept. If they think i'm gonna give full price for something that I already paid a sale price for their crazy. This is one of the companies we need to boycott and never order from because they're stealing our money just like the chinese are stealing our freedoms.

If you buy Christmas gifts early, beware they won't return or exchange unused products that go beyond 30 days.

Got used dirty shoes not just shoes J's no discount nothing worse customer care ever contacted footlocker as well seeing this is there problem to fixed them my self and ironed out the crease cause I know how there return policy goes(horrible and forever) they are so rude and cheap and value no customer they just want your money and give you garbage if you see something you like try it on in store and I guarantee they'll be worn a ton they don't carry brand new shoes buyer beware!

Worse customer service ever I purchased some Jordans the box was demaged they were worn dirty and creased. They wouldn't even give me a discount so I repaired them myself after months of contacting corporate and all there other stores they say they will just refund me now out of nowhere and they better not be worn! Wowwww they are crazy and rude saying that will make it' right hung up me several times don't waste your money and time you won't get what you purchase they should be a second hand store

These Shoes are so fake.Really low quality. Plus they don't send any Information to contact them or to make returns. I'm screw.

I seen your your ad for the first time I will never shop at your store after seeing your ad. Apparently you don't like white people okay cause there was not one white person in your damn ad so bye-bye

Return policy Sucks! This Policy benefits the store and not the consumers.This practices keeps the money in their pocket. New shoes yet never wearn! Size was too small one of my foot smaller then the other due to swallowing after surgery, which was a medical reason as well,and WHY I went over the 30days, as the shoes was given to me as a gift so the person didn't know. WSS Store didn't care which showed lack of empathy on their part! ($$$$ hungry)You will never get my Business Again!

Des (Destiny) assisted me and answered all of my questions. They have competitive pricing and a wide array of products. Would highly recommend!

I bought a pair of shoes for over retail since they charge 8%+ for Tax and received a pair of dirty used shoes which also had a cut on the leather and the dirty spots can go unnoticeable but i payed for a brand new pair of shoes, not a used pair. There was a blue stain on the shoe that annoyed me because I have shoe cleaner product and it still wouldn't come out, and the shoe seems like it's lifting and the glue is visible in some areas.

I'm now stuck with $400 shoes I got my daughter for Xmas they won't even exchange, I don't want my money back I just would like an exchange, the kids running the stores have no clue what they are doing, they lost a client today, this place won't stay open long

Awesome Shoe Store! I will definitely use them again, ordered my shoes and they came within a week and a half.
Great Job WSS!

I'm a USMC Veteran & I've had several foot surgeries & was recommended by my surgeon to wear New balance shoes. I purchased shoes from WSS the shoe rubber separated from the sole W/I 2 mths by no fault of mine & they wouldn't replace the defective shoes. I understand the 30 dy return but they were defective you could see they weren't attached properly. Sad situation. I'll go elsewhere from here on out. These were purchased from the store in Corona California

Don't not ordered from this crooked people I ordered pair of Jordans for $120 an never received them an all they said is they can't do anything about it

I ordered a Nike tech fleece and shortly after it took 2 weeks to arrive I found out that it was fake then about 2 weeks later The whole thing faded

Not a bad selection, but the music was so loud, I had to pretty much yell at my sin about the shoes, as well as the cashier. They couldn't even hear me tell them my information.