• Sign Solutions NW

Sign Solutions NW

Overview

Sign Solutions NW has a rating of 4.38 stars from 34 reviews, indicating that most customers are generally satisfied with their purchases. Sign Solutions NW ranks 15th among Signs sites.

What reviewers want you to know

Positive highlights

  • The best customer service I have received in a long time!

Critical highlights

No critical highlights yet

How would you rate Sign Solutions NW?
Top Positive Review

“Retirement Solution Sign Installation”

Alyssa K.
1/2/19

My co-worker Tyler said your company did an excellent job installing the sign. He was pleased with your work and efficiency.

Top Critical Review

“Inefficient”

Valerie B.
7/6/18

Placed a sign placement order. Cancelled it day of. They said they were able to cancel it. Then I get a bill that they placed it. They didn't as there was no evidence on dirt or security of cameras. They said they always take photos of sign placement, so I asked for it. They could not produce photos. I sent photos of non disturbed dirt. They have yet to produce photos. I paid the bill but will never use them.

Reviews (34)

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customer service (3)
Thumbnail of user alyssak33
1 review
0 helpful votes
January 2nd, 2019
Verified purchase

My co-worker Tyler said your company did an excellent job installing the sign. He was pleased with your work and efficiency.

Thumbnail of user alexisp53
1 review
0 helpful votes
March 4th, 2019
Verified purchase

They are always on time and respond quickly to install and removal requests. Very good customer service.

Thumbnail of user aletat2
1 review
0 helpful votes
February 4th, 2019
Verified purchase

Filled out the online form, however when I received the confirmation email, key elements of the order were missing. I had to email Whitney with the corrections, and everything worked out fine. A fellow agent indicated that she never uses the website because it doesn't work properly; she just bypasses it and emails SSNW directly.

Thumbnail of user evanr19
Evan R. – Sign Solutions NW Rep

Thank you for your review! We are aware that the not all of our agents use the website, and are currently in the process of building a new website in order to address this. We do apologize for any frustrations this has caused, and appreciate your feedback.

Thumbnail of user lanar20
1 review
0 helpful votes
May 12th, 2018
Verified purchase

They went out of their way to help me! Super helpful and great communication. I shopped around and rates were very reasonable as well.
I will use this business again for sure!

Thumbnail of user mastand
1 review
0 helpful votes
April 14th, 2018
Verified purchase

Please read my previous reviews. I have been charged extra $40 that I should not have been charged. Thanks

Mastan

Thumbnail of user mirweish
1 review
0 helpful votes
May 17th, 2018
Verified purchase

Thank you Kevin. Let's stay in touch, we will be a returning customer! Enjoyed working with you and your team.

Thumbnail of user valerieb140
1 review
0 helpful votes
July 6th, 2018
Verified purchase

Placed a sign placement order. Cancelled it day of. They said they were able to cancel it. Then I get a bill that they placed it. They didn't as there was no evidence on dirt or security of cameras. They said they always take photos of sign placement, so I asked for it. They could not produce photos. I sent photos of non disturbed dirt. They have yet to produce photos. I paid the bill but will never use them.

Thumbnail of user nicolee45
1 review
1 helpful vote
March 19th, 2018
Verified purchase

We had to play phone tag a bit so Kevin stepped it up and text me. I really appreciate that he did everything he could to make sure I had what I needed. The sign was up on time even though I gave them short notice. It's clean and looks great!

Thumbnail of user kayb76
1 review
1 helpful vote
January 22nd, 2018
Verified purchase

Sign Solutions Northwest has always served us with excellence and promptness. They are fantastic to work with. We have used their services for many real estate deals and will continue to in the future. They are a big help in navigating the onerous new location regulations, too.

Thumbnail of user charlesb494
1 review
0 helpful votes
February 4th, 2019
Verified purchase

You installed my sign on the wrong house. Received a call from a very angry nieghbor. The location was clearly marked with a stake.

Thumbnail of user evanr19
Evan R. – Sign Solutions NW Rep

Hello, this was the first time we had installed for your group (You had previously worked with the company that we bought the building from). I do apologize that the installation was not completed correctly, but we have had the sign moved down the street to the correct property.

Thumbnail of user mindym37
1 review
0 helpful votes
January 25th, 2019
Verified purchase

They are dependable and friendly! They aways do a great job. If i ever have questions, they are very responsive and helpful.

Thumbnail of user sandyn47
1 review
0 helpful votes
July 25th, 2018
Verified purchase

Took three days to get my signs installed because the installer had too many on his route. Overall the company was great to work with and I'll use them again!

Thumbnail of user philj54
1 review
0 helpful votes
March 3rd, 2018
Verified purchase

Great experience all around. You will NOT be disappointed. Highly recommended for all Real Estate Listing Brokers.

Thumbnail of user benjaminc64
1 review
2 helpful votes
February 24th, 2018
Verified purchase

I didn't give much notice and they went above and beyond to make sure my sign got in on time! Thank you so much!

Thumbnail of user chrisd292
1 review
1 helpful vote
March 3rd, 2018
Verified purchase

Very responsive over the phone after leaving a message but I am having difficulty with the online site order (especially if there is any special request)

Thumbnail of user jamiep171
1 review
0 helpful votes
February 4th, 2019
Verified purchase

They installed when they said they would, looked great. I would recommend them again and I will use them again.

Thumbnail of user stephens307
1 review
0 helpful votes
April 6th, 2018
Verified purchase

It had been awhile since I had a listing and I asked a lot of questions.
Plus I double check just to be sure everything was on track. Well it was, the staff was very patient with me answered all my questions and texted me when the sign was posted. Great job!

Thumbnail of user mollyd33
1 review
0 helpful votes
November 7th, 2018
Verified purchase

The best customer service I have received in a long time! They went above and beyond for us. They were supper knowledgable and accommodating. And the signs turned out gorgeous!

Thumbnail of user lindab801
1 review
0 helpful votes
June 16th, 2018
Verified purchase

I appreciate the technology and online scheduling and prompt sign delivery. Just need to be sure when signs are selected they are for the correct property type----EG for sale versus for lease.

Thanks for all you do!

Thumbnail of user annaw123
1 review
0 helpful votes
February 21st, 2018
Verified purchase

They are so easy to work with and no matter how busy they are, they make you there priority and take care of your need. We love working with them.

Thumbnail of user karens426
1 review
1 helpful vote
March 20th, 2018
Verified purchase

Sign Solutions NW was awesome! They even went out and marked for the utilities for me and put up the signs exactly when and where I asked them to. I highly recommend them!

Thumbnail of user henrys112
1 review
0 helpful votes
April 7th, 2018
Verified purchase

Always reliable, always on time. That you for your professionalism. I would highly recommend to other real estate agents in Washington who are looking for a sign company that is dependable.

Thumbnail of user pamh154
1 review
0 helpful votes
August 6th, 2018
Verified purchase

They went above and beyond to help me get a sign up in the middle of no where after issues with the sight when ordering my sign. Then had issues with an over helpful neighbor who took the sign down and put it behind the house.

Thumbnail of user jenniferk298
1 review
0 helpful votes
August 14th, 2018
Verified purchase

I love how when the sign is installed there's a text message with a picture. Thank you~ They are very responsive and always gets the job done. I wish the website install and uninstall request was easier to use.

Thumbnail of user jaimeh26
1 review
0 helpful votes
February 13th, 2018
Verified purchase

Ive truly enjoyed working with Sign Solutions NW for the last couple years. They are very responsive to my calls and/or emails if anything needs corrected. I highly recommend using them.

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From the business

Sign Solutions NW is Washington's Premiere Sign Services Provider.? Sign Solutions offers Real Estate, Residential, Commercial, Educational, and Government sign fabrication and installation services.? Additionally, SSNW also offers design and fabricati...

Company Representative

Thumbnail of user evanr19
Evan R.

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