Simone

I made an order three weeks ago and I haven't received the tracking number even when I asked for it two times. They gave me the same lame and vague excuses that they were having troubles with delays on shipments. Is the same answer that they give to all their customers as you may see in others reviews. They have been stealing our money with their scam, they have a consistently defrauding behavior and I am starting a lawsuit for FRAUD and SCAMMING.

I ordered from By Simone Beachwear (a website and company that no longer exists by the way) last year and although the swimsuits did eventually come and are super good quality, it took almost 2 months of going back and forth and receiving sketchy emails for me to get my order.

I ordered a bikini on July 8,2020. Still haven't received tracking information and all of the email conversations with the company blame Covid shipping delays... it has been 8 months! Thank God it was a sale and I only wasted $30 (which they took out of my bank account)

I wish I saw all the reviews on this before buying. Serves me right for not doing my homework. It has been over 2 months now, multiple messages, emails, all gone unanswered. The same, "It's with the shipping department, you'll get your tracking number soon. We cannot refund because it is with the shipping department already, so it has to be sent to you first then you can return the items." Down right scam!

This is an absolute scam. I ordered a swimsuit online in July. It is now October and I have yet to receive it (if IT even exists...) The customer service is TRASH, they respond with improper grammar and broken English. They also delete any comments via Instagram regarding customers not receiving shipments or calling them out. If anyone needs a witness for their case, please contact *******@scarletttaylormusic on Instagram.

Customer service will copy and paste the same email back to you. Never received my product after OVER two months, but they kept emailing me a link to their return policy. How can I return something they never sent? Asked to cancel my order and they gave an nonsensical explanation that since they gave it to shipping, they can't cancel it. Then they just ghosted me. Do not trust this incompetent business with your money. They will take it and leave you with nothing. I question the only positive review on here.

So I ordered a bikini in July 11th 2020. I was told there was a delay due to covid and she's working as fast as she can n will be sending orders out soon, okay. More time went by, contacted them again, same story and to check my email for a tracking number. Again MORE time went by and I wasn't as nice! The person was rude and told me same bull$#*! story! I sent rude emails n all, it didn't matter because I NEVER received my bikini or a new "tracking number" they take your money n run! Do NOT order from Simone! EVER!

I ordered September 1st two bikinis on their buy one get one promo (I'm guessing they're doing this promo so more people buy into the scam) but I never received a tracking number, nor replies after reaching out via dm and email or any sign of the bikinis arriving. They seem to delete every Instagram comment that's negative, or asking about reaching out, they also have no tagged photos. I'd ask for a refund but I know I won't get it, I'd rather just ruin their social media reputation and Hopefully be able to stop some people girls from ordering off this site. SCAM! DONT BUY.

It's been a month, at least, since I bought over $50 worth of bikinis. I've yet to receive them, nor a TRACKING NUMBER alone. I emailed them about this two weeks ago and they said I'd get the tracking number in the next week... obviously, that never happened. The only good review by a "customer" in here is by Angela S, who is literally the CEO of the brand. Dude, I just need my money back.

I was bombarded by ads online so I thought I would try it out, I ordered 2 suits, 2 months later and I haven't received a shipping notice, let alone my suits. I've tried to contact this company over 5 times and I've had an email response that their email could be a scam and it bounced back after the last email. DO NOT ORDER FROM THIS COMPANY. Complete and utter SCAM.

And if anyone from the company disputes this

It took me 2 months to get my bikinis and when I did so the material was horrible. Wrong size and really bad Costumer service.
I have to pay to ship it back and they force me to get another item, they don't refund your money!
Please don't get anything from them. It's a headache
I usually love everything that I get online, not this time!

Ive ordered 3 swimsuits in mid June. Today is August 18 and I am still waiting! Their customer service is $#*! and they are not helpful! Not willing to give a refund either.
I get it that shipping takes longer with covid but I've ordered a bunch of things online during this time and nothing ever took this long or had such a bad customer service. DO NOT BUY FROM THEM

This is a complete scam and joke of a company-if you can even call it that. 6 weeks and counting for my order to arrive, the email communication has been a total joke. First, the way they are written-extensively, repetitive and with emoji uses like a 9 year old playing CEO and secondly falsely promising to deliver on a weekly basis. They refused to cancel my order after a month because "it was already processed and the system doesn't allow it". At this point, It feels like they've stolen my money. Stay away!

I asked for a bikini and I loved it! They were always in touch with me and warned me that it might be delayed due to the problems caused by covid - 19 all over the world. It arrived in perfect condition and with a nice presentation. I would buy again

This is a scam do not order from this site. They will give you the run around and make a bunch of excuses. They delete negative messages from the instagram posts. Initially they responded to my DMs and now have started avoiding my messages all together. Just absolutely horrible experience. And still have not received my order and more than likely never will.

Ordered a bikini in June 2020... it is now October 2020, still no bikini! Customer service is AWFUL. When you complain they tell you that "your order is being processed." They also refuse refunds and tell you that you can exchange the bikini for store credit. How can I exchange a bikini that I didn't even receive yet?! I would give 0 stars if I could. This store is a scam and should be shut down immediately.

I did my purchase on August, 27th, we are in November and I still do not receive a tracking number or any info about when I'll receive my order. I sent couple emails and no returns! The only email I received was that I cannot request refund.
They have a terrible customer service, it's a fake brand. It's ridiculous, they are just taking money from customers.

The fabric of their bikinis is really perfect, I haven't felt comfortable in a bikini for a long time but these pieces make me feel safe!

This company is a pure internet scam. You can go on AliExpress and find EVERY single bikini they sell on there for a fraction of the price. They probably buy wholesale from a manufacturer in China, resell and markup here. It's not illegal but you're getting blatantly ripped off. Go to AliExpress... you'll get your bikini for like $8!

I should have realized the prices on the bikinis were too low to be true. Once ordered I never received a shipping or tracking number, even after harassing the customer service staff. It's been 3 months. They will only give you store credit, which means nothing. There should be some legal recourse for this business.

I don't recommend this site. I ordered my bikinis a month ago with the idea it would take 3-5 business days as the website stated. They only allow positive reviews to be posted to their site. Neither Simone USA, Simone Beachwear, or Simone Bikinis are registered business names, meaning they don't even have a business license. All in all, this site is a scam, don't waste your time or money.

I ordered a bathing suit a month and a half ago with expedited 3 day shipping and I still have yet to receive even a tracking number. Every week I ask where my order is and every time I am promised I will receive my tracking number by the end of the day or week. At this point it's clear I'm being blatantly lied to and because they refuse to cancel my order and refund me I'm pretty sure they've just stolen my money. Do not shop here.

This company is trash. Their customer service is unacceptable. I purchased 2 bathing suits from here in July 2020. I never received any tracking information for my package, so a few weeks later, I started to email them inquiring about my package. Every week I would ask them where my tracking information was and they responded with the same USELESS message for 2 MONTHS "When I see your order number, the shipping department keeps telling me that your order has been processed and is waiting for a tracking number this week"
Please do yourself a favor and do not purchase from this company. They stole my money and then didn't even care to keep a customer happy.