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SinoAnt has a rating of 1 star from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. SinoAnt ranks 120th among Prom Dresses sites.
I bought two prom dresses for my twin granddaughters, they loved the dresses! I ordered them on a Saturday, I have yet to receive any email confirmation that I ordered the dresses. The only thing I have gotten is a bank call to confirm the payments. I have emailed them twice asking for an answer about the dresses and have failed to receive one yet. The have a policy of emailing their customers back within 24 hours. That isn't true. I would never go to this site it is awful!
I bought two prom dresses for my twin granddaughters, they loved the dresses! I ordered them on a Saturday, I have yet to receive any email confirmation that I ordered the dresses. The only thing I have gotten is a bank call to confirm the payments. I have emailed them twice asking for an answer about the dresses and have failed to receive one yet. The have a policy of emailing their customers back within 24 hours. That isn't true. I would never go to this site it is awful!
I ordered this costume:
http://www.sinoant.com/goods/honest_lion_kigurumi_pajama_*******394.html
In my e-mail receipt it states "Tailoring Time: 7 Business Days, Shipping Time: 3-5 Business Days"
7 days after my order confirmation, I get an e-mail stating that they do not have the costume in stock and would I please consider a different costume for the same price. The picture of the one they sent me looked like this one from Amazon that was way cheaper: http://www.amazon.ca/Anim-Unisex-Kigurumi-Pajamas-Costume-Pyjamas-Lion-XL/dp/B00NXO2BUM/ref=sr_1_5?ie=UTF8&qid=*******298&sr=8-5&keywords=lion+kigurumi
Obviously I said no, please refund my money. If I'd wanted the cheaper one from amazon I already would have ordered it myself.
Then they begged me not to cancel my order. I insisted and asked them again to cancel my order and refund my money.
October 5 - Placed Order
October 12 - Was told they didn't have it in stock. Checked their website and it was still listed as in stock. I asked that they cancel my order and refund me. They begged me not to and offered me a "Bait & Switch"
October 14 - after 2 more e-mails back and forth to confirm I would like it cancelled and refunded, they finally agreed to cancel the order and refund me.
October 22 - still waiting for the refund :( and they still have the original costume I ordered listed as "in stock" on their website
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