SKYLUX Travel has a rating of 4.66 stars from 1,533 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service, and best price. SKYLUX Travel ranks 6th among Travel Agency sites.
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We are a family of three looking to take our soon to be high school graduate on a trip to Japan. Grant from SLT was super patient and great to us. We floated many potential itineraries and not only was he very reponsive but also gave great advice and things for us to consider. He was very knowledgeable on his industry and all of the possible options available. I would HIGHLY recommend placing your trust in SLT to get you connected to your next travel destination.
Supervisor came to that phone fuming and explanation was not clear. Agent was argumentative instead of being open minded for solution.
We are a family of three looking to take our soon to be high school graduate on a trip to Japan. Grant from SLT was super patient and great to us. We floated many potential itineraries and not only was he very reponsive but also gave great advice and things for us to consider. He was very knowledgeable on his industry and all of the possible options available. I would HIGHLY recommend placing your trust in SLT to get you connected to your next travel destination.
Just happened upon them in an internet search.
They fit our desired travel destination and criteria.
Nina is my agent and she does a great job always for myself and my friends.She is always professional and very patience with myself no matter if I have a few changes on certain airlines or flight schedules.I would recommend Nina and SkyLux on any flight I want to schedule. Over all, Nina is a fabulous Travel agent and does all her work with compassion for the clients she services in Travel.Next trip request Nina for Sure! Best Regards, George B.
We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!
Very satisfied thus far. I have never dealt with anyone besides major travel companies before, and this time, they were less than helpful. Friend suggested contacting SkyLux and I was more than surprised and pleased by the knowledge, patience and helpfulness of the agent, Zane.
If this trip turns out as smoothly as I hoped ( mind I had never had any experience but with a major company), I am sold for life.
Dear Frank, Thank you for sharing your feedback with us. We appreciate your input and are pleased to hear about your experience. We value your business and look forward to serving you again in the future.
I was recently introduced to Kenan through a mutual friend, and he has made my travel year! He listens, offers knowledgeable suggestions, gets the job accomplished and has great patience with older individuals, such as myself. He is kind and considerate and always comes through, with the best flight options. I would not leave home, flying, without him!
Our agents are trained to produce a great result to the customer's satisfaction and we are so proud of them! Kenan is awesome! Thank you very much for being our Customer and sharing your great impression on us!
We were looking to travel to visit friends we haven't seen for years and have used Skylux in our past. We were fortunate to connect with Walker G. Who looked at a number of options for our trip to Singapore. He found a great deal at more than 50% less than our own search had turned up. We booked as soon as we confirmed our friend's availability. Perfect outcome and very efficient process to book.
Dear Grant, we appreciate your loyalty and are thrilled to have been a part of your travel plans once again. Thank you for choosing Skylux and for sharing your positive experience with Walker.
Estelle is so amazing and has next level patience along with being smart. She got us a great price and service. She sent us many different options without frowning at all. I called her many times before we finalized the tickets but we're thrilled by the experience.
Because of Estelle. I have known her from her previous company.
Thank you for the amazing review! We wish you safe travels.
Supervisor came to that phone fuming and explanation was not clear. Agent was argumentative instead of being open minded for solution.
Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 300175
Best regards.
My wife and I have used Henry at Skylux for all our personal travel over the past several years. Each time we make plans, Henry brings them to life with highly responsive service and quality options. The flight costs are exceptionally competitive for the class of service offered--and you receive what is advertised. We went to the island of Naxos and Greece in September 2019 and had perfect flights. As someone who travels for a living, I can tell you to relax and book with confidence. Ask for Henry.
I had tried many other sites for a reasonable ticket and all of them was not to my satisfaction. I had took a break and saw SKYLUX advertising on Business class a percentage off. So i filed out the information and received a call back from Albert V. He was very helpful and found me a reasonable flight round trip. He was very patient and professional helping me. You need more people like him...
Thank you very much for a wonderful review of our services! Your satisfaction made our day Amazing! Albert V. assisted you in his best way and we appreciate him a lot!
Jake Brown has been helping us for many years with our international flights. Jake was able to come up with great business class fares for our trip next month to Spain. All the flights had good connections and he took great care to make sure we got the best seats. We always appreciate his timely responses when we contact him.
I was requested to complete a survey that offered a $50 travel voucher but the voucher never arrived. I followed up 6 months later and after a week the voucher was sent on February 4th. I was able to use it on this trip.
They have great fares and offer special business class fare deals throughout the year.
They make it easy to evaluate the fare deals based on our needs so we can make a decision quickly.
Dear Paul, Thank you for your valued feedback! We truly appreciate your continued trust in Jake. He is dedicated to providing excellent service, and we're grateful for your acknowledgment. We look forward to assisting you in the future.
Maverick was very patient and knowledgeable. He listened to my desires and concerns and explained differences in order to allow me to make choices. He saved me time and money by finding the right route to take me from home to my final destination without my having to book additional transportation. I had my doubts about SKYLUX but so far, I'm impressed with the time and attention I received. I'll have to wait and see if the actual journey is as lovely as he predicts. Fingers crossed.
Our agents are trained to produce a great result to the customer's satisfaction and we are so proud of them! Maverick is awesome! Thank you very much for being our Customer and sharing your great impression on us! We wish you an incredible trip ahead!
Perfect experience beyond imagination!
Mr.Hugh is always very polite, understanding, patient and would give clear explanation and help to make it simple for purchase.
I will recommend certainly to all my friends and anyone would like to find flights without being worried.
Thanks again for wonderful service
Satisfaction and curtesy
Perfect experience as always
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
Normally I book my flights using Momondo, Kayak, Expedia or another web search engine. But every time I found a good deal, Noah(Skylux) always found a cheaper one.
Also, we're very picky, like max one flight change and max 4 hours wait and no departure before noon.
He managed to help us with all our crazy demands. Always super fast to reply and polite.
I'll recommend Skylux to all my friends.
Cheers
Jan Sigetty Boeje
She helped with making a booking to my preference with patience and understanding. Excellent customer care was provided. Thank you
Friendly service
Internation business class deals
Flight options and the prices
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
Rick helped us get the best flight, times and seats! We appreciate his service and attention to detail. Thanks again!
Advertised low fares
Fast work to get our tickets
We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!
We were given a quote for a Business fare round trip to Europe on one day and called to book the flight the next day, the rep said the fare had gone up by $120 pp, after asking to double check, then he said his manager to increase the price by $89 pp, upon booking, the final price was more than $120 pp increase, asked why and he kept saying he tried but it is the final price. We were so tired at that point and just paid the price. It was disappointing.
Dear Frank F.,
We are truly sorry to hear about your disappointment with the agent's assistance!
Your complaint is assigned a special ID: 285047 and the agent is already working on it and shortly will get back to you.
We will do everything possible to deserve your further cooperation with us!
Thank you very much!
SkyLux Travel was recommended by a Friend [Mrs. G. Jordon] who was very pleased with the service, special mention to Ms. Tessa Brown. The whole process was smooth, fast and to the point- The exchange of emails or Tel. Calls, were just to get some clarifications! We are really happy with this first experience. My wife, M. P. Martin-Strader, already sent your information& recommendations to our friends who like to travel. Cheers!
L. P. Strader / M. P. Martin-Strader, Woodbridge, VA *******
My wife and I scheduled our 20 year anniversary trip to the Mediterranean. We were given a great price on a cruise, one that we couldn't pass up. However, when we tried to book flights all the flights were going to cost us more than our 2 week cruise was. SkyLux was able to find us a great deal and it is in business class as well. Our experience with our travel agent through SkyLux was outstanding.
Your satisfaction is our goal and we are so happy we've been able to achieve it! Thank you very much for cooperation with us!
This was my first direct association with Skylux. Noah Brin has been excellent and forthright to help me plan a private vacation trip. After a schedule change initiated by the airline within 4 hours after confirming my itinerary, Skylux and Noah worked instantly to arrive at a much better solution than that which was suggested by the airline. Kudos to Skylux and Noah
Thank you for the wonderful review! Our agents always strive to provide the best services.
Our Skylux agent Jasper did a fantastic job for us. After finding us flights on Jet Blue we paid for them. We later discovered the same itinerary using Delta (we had looked before and they were much more expensive) with a price $650 below the Jet Blue price. Jasper canceled the Jet Blue booking, arranged a refund to our credit card, booked with Delta and we paid. Jasper went above and beyond to make our experience excellent. Skylux is fortunat to have an agent/employee of his Caliber!
We are so glad to hear about your satisfaction with our agent's assistance! Jasper is amazing, indeed and we are so grateful for his well done Job! Thank you very much for booking with us!
Super great deal on traveling to Europe with less than a month. Still ended up paying ~$3800 for tickets over the ocean vs at least 6500 but more like 10K with a huge lay flat bed seat. Great job.
Dear Ceez, Thank you for sharing your thoughts with us. Your feedback is invaluable, and we appreciate your trust in our services. We look forward to serving you in the future.
Wilfred has been helping me for two years and is always professional and courteous.
He hustles to get the best options available to suit my travel needs.
Portal/payment site id very user friendly too!
Thanks you
Thank you for your kind words! We're thrilled to hear about your positive experience with Wilfred.
Once again Nikita was able to quickly and professionally deal with my request for two business class tickets from New York, USA to Melbourne, Australia in December. He was able to organize the dates and get me a price that was within my budget. I have been dealing with him at SkyLux for a few years and would recommend SkyLux to anyone who wants a good deal and quality service. Thank you SkyLux!
Since I consider myself fairly realistic about travel times and prices, I knew that your Christmas period trip would be rather expensive. It is Europe during Christmas time, enough said. I checked against American express travel team, their prices were significantly higher. Let's see how the whole trip will go through, as based on that outcome I will decide if I will use them in the future or not.
Thank you very much for being our customer! We wish you a wonderful journey and hope you'll come back to our services again!
Keenan is my representative. He has done a GREAT job of searching options based on the parameters I give him. He also has made some great suggestions that I didn't know about, that served my needs well. We have used SkyLux twice now, and are VERY happy with the flights, the results, and the customer service all along the way.
Thank you for the great review! Our agents always try their best.
SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. We do the footwork, so you can travel cost-effectively and effortlessly and get the privately negotiated contract prices that others cannot find online.
How we are different
With SkyLux Travel, all clients will have a dedicated Travel Manager – your own flight designer – whose priority is to understand your travel needs. Our specialists will give you access to unique offers tailor-made with your preferences. Our one-on-one service approach has helped us to reach a remarkable satisfaction rate of 97% from SkyLux Travel customers.
What services we offer
Additionally to the discounted business class flight tickets, SkyLux Travel offers concierge services, which include private chauffeurs, airport transfers, car rentals, as well as the opportunity to book hotels and villas by using the benefits from our wholesale contacts and save your time.
After-hours support we provide
Expect customer service second to none offering 24/7/365 global support wherever you are.
Our free after-hours assistance means that if unexpected changes occur, there will always be an expert available to provide immediate help.
Our awards and recognition
SkyLux Travel is the winner of the Luxury Lifestyle Awards 2023 in the category The Best Luxury Airline Ticket Agency in the USA. Since 2015 we have been accredited by BBB and hold the highest A+ rating.
We thank all the travelers who take their time to leave their reviews about SkyLux Travel. By sharing your experience you help other travelers plan their trips in a smarter way.
We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!