SonicElectronix

I put in filters to include items that had certain features, and so I thought the items that pulled up would have been filtered to include all those features, so I ordered one of them. But then it turns out the item I purchased is actually missing some of the things I wanted, such as Bluetooth and iPhone playback. Otherwise, good prices and quick shipping. I'll order again if needed, but will have to pay closer attention since product filters don't work as well as I'd like..

Wow, what an experience! Went in not knowing much about what to go with regarding installing a new stereo unit in my vehicle, and Adam Price was extremely informative and told me exactly what I needed! He set me up with everything, and explained how every component works. Very happy with this company and highly recommend them.

Ive been wanting the VAD******* and i emailed sonic electronix to see if it was going on sale anytime soon and ADAM PRICE emailed me back and handled things for me. Very responsive and just an all around great gentleman. Helped me buy the amp i wanted for a discounted price. What an awesome deal. I ended up buying the amp today. Ive always received great products from them and i love their NVX line. Thank you soooo much ADAM for your help.

Just ordered a new double din from Sonix and it came with a free backup cam. I needed help getting it added to my order. After a quick email with Joanna she gave me 4 different options of cameras. Super quick response time and in the evening was suprising. MY NEW STEREO IS ON IT'S WAY WITH A 170 DEGREE LIC PLATE,NIGHT VISION CAMERA. Can't wait to get it all hooked up!

Do not purchase anything from this company they are the worst company I have ever had to deal with! It has been 3 weeks since I placed my order and finally told them just to cancel it was told on Friday it was cancelled and I would receive a refund and email so I went and purchased a different radio this weekend and this idiots instead decided to finally ship my order then going to tell me since they didn't cancel it they now have to wait for the package to return to them before I can receive a refund! Don't do it better off going anywhere else!

Awesome place to order the team is extremely helpful I will always shop sonic electronix very well mannered and professional I would recommend sonic electronix

I'm writing this review in hopes it might help my situation. I set up a return for speakers ai bought and the return was accepted for a refund minus a restocking fee.

It has been months but I still have not received the refund. I have emailed support 3 times now but they just tell me that they have sent my request to the appropriate people/department and won't give me any more information. If I do not receive a refund I will not buy from them again. I don't like losing $145.

I have -0- issues EVER with Sonic. They have discounted things and fixed issues without any questions. Prices and shipping/returns are flawless every time. Hard A+! Love them! (I am a customer in TX, not related to the business!)

Bought a set of speakers. Tried to contact them as soon as I got them. One of them was no good. It was blown. Asked him to do a exchange. They declined and said they won't do anything. Will not do business with them again

I went with sonicelectronix.com because they reported a faster ship date than Amazon. Recieved it on time but was wrong product. Called them immediately and was told I have to wait a couple days to be approved for return. Then wait for them to recieve wrong product before they will send correct product. Will not be ordering from them in the future.

Spoke with Dustin on the phone he was very knowledgeable and set me up with everything I neede! Thanks man!

I ordered an Atrend sealed subwoofer box... Sonic had the best price by far, the item shipped the same day and was delivered across country 2 days later! The only reason I didn't give five stars is because the carpeting on the rear two bottom corners of the sub box is worn right at the edge -- you can see slivers of wood bc there's no carpeting. BUT, it's on the bottom and no one can see it. AND I attribute to the manufacturer not Sonic. Overall, I'm pleased with the experience and will do business with Sonic again!

I ordered a 500 watt JL Audio mono block amp from Sonic. I hooked the amp up in my Tesla to a single 10" sub I had. The amp provided very little power to the sub. I contacted Sonic to return the amp, which was subsequently denied. I then asked for a simple exchange, denied again. Their hassle free warranty is ridiculous. As another noted below, go with Crutch Field if making an online purchase, you will be happy with not just the product but the service as well.

I ordered a sub box blaring them and it's been a months so I still don't have it! It's very frustrating and I won't shop there again

I had started a cart and didn't finish it. A sales rep named Adam reached out to me to see if there was anything he could do. Not only did he find me the stuff I needed he also got me a better price than I could have thought was possible. Will definitely be back for more soon.

They dragged their feet for months while i paid. Then told me they couldn't do anything for me. No refund, no product replacement, nothing. Thanks for nothing.

I looked for a headunit that has built-in GPS navigation. When I use the filters to show the stereos with built-in GPS, some come up. When I look at the ads for the stereos that interest me, some parts of the ad says it has built-in GPS while the other parts of the SAME ad says navigation uses your phone. Really? Finally found one that says "built-in navigation". I bought two, on two different orders. When both orders arrived, I installed one and upon poweron, I quickly noticed there is NO GPS on the damn thing. I requested an RMA on both orders -- one opened, one completely unopened. They denied BOTH RMAs. What the kind of crap is that? I will never shop there again.

We were offered a unique promo code by Sonic Electronix, but we entered the code incorrectly during our order. We contacted the company to ask for a credit to honor the promo code. It took the company a week to deny our request...
Edit: we finally heard from a competent customer support agent and our issue was resolved.

Ok starting out I ordered a 5 channel amp they said 2 day shipping I got it 4 days later when box arrived there was about 6 inches of space inside with minimal protection for amp, factory amp box showed banged around damage, I had best buy geek squad instal amp the 8 speaker wire hook ups was bent-loose anyway as soon as they turned it on it smoked out DEAD! I called as I wanted a refund they said no credit only because was hooked up! How in the Hell are you to know it's bad if you don't hook it up? Cost me over $11.00 to return to them over there junk WRONG on every level,,,so anyway I had them send a replacement AND same issue box beet up bad, no popcorn protection inside box this amp does work BUT it was not new very obvious signs it was not new after I originally paid for a new amp also took a couple weeks to recieve the replacement,, IM DONE, WILL NEVER ORDER ANYTHING FROM SONIC ELECTRONIX AGAIN!

I called the toll-free number to ask questions about the product I ordered and I was on hold for just over an hour that is totally not right

Just purchased my 2nd car stereo from Sonic. This latest one came with the incorrect harness, but called up and Adam, sales rep, took care of it immediately. He was incredibly professional and made sure everything was in order. Thanks Adam and company!
John G

Absolutely terrible customer service. Never received my speakers and the refused to work with fed ex to find them. I paid $2000 to get nothing and can't get a refund. Never shop with this company

I've bought from them in the past, and had zero issues. Quality has gone downhill, customer service does not exist, and you're better off going to their competitor. Don't bother with the return (the speakers were the wrong size). I'll just resale the garbage you sent. Stay away, go to Crutchfield.