• Soulsoundspirited

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Soulsoundspirited has a rating of 1.02 stars from 160 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Soulsoundspirited most frequently mention solar lights, credit card, and dollar store problems. Soulsoundspirited ranks 288th among Kitchen sites.

  • Service
    10
  • Value
    9
  • Shipping
    9
  • Returns
    7
  • Quality
    9
7
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Absolutely upset with flame lights, only received 1, they were nothing like the pictures or description.
How would you rate Soulsoundspirited?
Top Critical Review

“Warning! Total fraud and scam!”

Pirjo S.
5/8/18

I ordered 6 beautiful solar garden lights for $86 in March. 5th of May I received one small damaged light from Malaysia, which costs in Sweden $1. Before I got it, I had to pay VAT and a fee of $10. There's no address and they don't answer the phone or my e-mails. I usually don't do shopping on line, now it'll be even more seldom. I'm really disappointed! Somebody has to stop this business, so many has already lost their money.

Reviews (160)

Rating

Timeframe

Other

Reviews that mention popular keywords

flame lights (34)
Thumbnail of user pirjos
1 review
1 helpful vote
May 8th, 2018

I ordered 6 beautiful solar garden lights for $86 in March. 5th of May I received one small damaged light from Malaysia, which costs in Sweden $1. Before I got it, I had to pay VAT and a fee of $10. There's no address and they don't answer the phone or my e-mails.
I usually don't do shopping on line, now it'll be even more seldom. I'm really disappointed! Somebody has to stop this business, so many has already lost their money.

Thumbnail of user stewartb39
1 review
2 helpful votes
June 9th, 2018

My wife ordered 2 packs of lights for our garden at a cost of £45 after changing from US$. All we received was one small solar light which we could have purchased for £1 from any supermarket. Emailed the company twice but to no avail. DO NOT purchase anything from this company. You will just be another customer to get ripped off. Not even worth one star.

Thumbnail of user tonyw9
2 reviews
15 helpful votes
April 13th, 2018

Paid but did not receive a receipt, a tracking number or even an acknowledgement of my order. Emailed but the poorly worded reply still did not give me them. Then received a tracking number which didn't work.

Eventually refunded me after my bank initiated legal action to recover the payment. THEN received a crappy solar light from China which I could have bought at my local hardware store for £1 - this went into the bin.

Thumbnail of user debbuet
2 reviews
2 helpful votes
July 9th, 2018

I ordered 2 sets o the solar flaming lights on 5/16/18 and they took $60.85 out of my account the same day. I have never received my order and have called the # several times and only get a recorded message to go online to their contact us email and someone will respond within 24 hours. No one has ever responded to my emails and I've sent several. So this company is frauding a lot of people by all the comments I've seen including me. Who do we report them too?

Thumbnail of user susanw245
1 review
3 helpful votes
May 2nd, 2018

I ordered two sets of Garden flame solar lights. Charged me $61.85. After waiting for 8 weeks I received a cheap nasty solar light you can get from a pound shop, After complaining via e mail the appologisd. And said this has never happened before, do I want a replacement or a refund, I asked for a refund, now they ignore my repeated e mails Asking where my refund is. Should be banned from advertising on social media., I seen thier advert again today. On Facebook I Left a comment on there and it was removed within two minutes. Scammer.

Thumbnail of user jana53
1 review
4 helpful votes
May 14th, 2018

I too today received a single "garden solar light" with on their shipping envelope a value of $4. Versus the 2 solar flame light poles. Just call your credit card and dispute it. Capital One reversed the charge from my account and will attempt to collect their money back in conjunction with their investigation. Recommend everyone else do the same. I also have my original purchase order and pictures of what was received including the shipping envelope with the details of what was enclosed.

Thumbnail of user tracyh181
1 review
3 helpful votes
June 5th, 2018

I ordered solar flame lights, they charged my account instantly... got a false tracking number a few weeks later... send 3 separate emails, no response from any of them. They do not take phone calls. I have my bank helping to dispute the charge now.
This company is a total scam and I hope it can get shut down and fined.

Thumbnail of user danu14
1 review
2 helpful votes
August 22nd, 2018

Total bs got me big time so mad at myself should've checked the reviews online before my purchase. Got 2 lights worth 3.00 each.

Thumbnail of user joh89
1 review
3 helpful votes
May 25th, 2018

So many people have fallen for their tricks. I ordered 2 solar flame lamps for $33 and they sent me something from Poundland. I contacted them and they apologised, said it was a picking error and asked if I wanted a resend or refund. I asked for a refund, but had nothing. Luckily I'd bought with Amex so they have credited my account and are going after them. We all need to do the same

Thumbnail of user mindyc25
1 review
6 helpful votes
June 17th, 2018

We paid $84.00 for 6 Tiki Torch Solar Lights and received 1 cheap light worth 1.99 in store after waiting 6 weeks for shipping. We even canceled our order and asked for a refund because it was taking too long to receive!
We emailed, called and emailed again with ZERO replies! We filed fraud charges with our bank!
Stay away, and like we have learned, always REVIEW first!

Thumbnail of user sammyt17
1 review
0 helpful votes
June 11th, 2018

Like many others on this site I too was ripped off. They advertised on Facebook a really cool solar light that mimicked a flame. There website looks pretty legit and shows all the right company's like BBB, Visa UPS, US Mail and secure checkout company. The cost for two lights was $32.90 with shipping and after 5 weeks and three emails to the company I received a seventy five cent solar light from China. When you call the company you get a recorded message only.
Do not give these scum bags any of your money, stay away.

Thumbnail of user lauriep52
2 reviews
5 helpful votes
April 23rd, 2018

Ordered beautiful lawn solar lights and got a $1 piece of crap, there were suppose to be 2 in a pack, got one, and ordered 3 so where are the rest? Shipping number provided was from China, took a month. Have disputed charges on my CC and have taken pictures to send them. Have demanded a refund, because their number is call BS, it's email Support! PLEASE STAY AWAY FROM THESE CREEPS!

Tip for consumers:
Pics are the AD and sorry it's flipped, but what I actually got!! REALLY?????

Service
Value
Shipping
Returns
Quality
Thumbnail of user davida616
1 review
0 helpful votes
May 12th, 2018

Like many others ordered 2 solar lights and received acknowledgement of order and shipment date Tracking number given was not recognised by carrier company Numerous emails remain unanswered and when goods finally arrived only I measly white light which you can buy from cheapie shops at a fraction of the price Reported them to Action Fraud but I suspect nothing will be done about their scamming

Thumbnail of user peggyj28
1 review
3 helpful votes
May 8th, 2018

Ordered 2 flame solar lights when they didn't come I tried the tracking number, it was a fake. I then tried calling the phone number on the page and they tell you to email them. This company is a rip off. I reported to my credit card company and they are checking into it and will most likely end up removing the charge. Found them on ebay for just a little bit more, got them fast and they are really nice.

Thumbnail of user mikep441
1 review
0 helpful votes
June 7th, 2018

Same as the other reviews here, wish I would've investigated more before ordering. No product and no response from them after multiple emails. Contacted my credit card company and filed dispute, hopefully I'll get charge reversed.

Thumbnail of user alisonb80
1 review
1 helpful vote
May 31st, 2018

Ordered set of 2 solar lights, paid by credit card. Eventually received 1 tiny light which was damaged. Contacted them and advised it was a mistake and they would send the correct items. Since then they have not replied to any of my emails. Currently taking out a dispute with my credit card co.
DO NOT ORDER FROM THEM.

Thumbnail of user danielleh114
1 review
2 helpful votes
May 18th, 2018

Read all the reviews because the same happened to me! Ordered the flickering solar lights too and thought that an add on FaceBook could be trusted. BUT NO!
Costs: $53.47 value: $1.00 :(

Thumbnail of user shawng82
1 review
2 helpful votes
June 20th, 2018

... and the tracking number doesn't work! This is a scam! I think facebook should be held accountable for companies that advertise with them!

Thumbnail of user janiss25
1 review
1 helpful vote
June 8th, 2018

Ordered the twin pack of solar torch lights... This was early May, May 20th was finally shipped. Tracking number could not be found to track. Did not receive them. On June 3rd I contacted my credit card company and got issued a refund... now all of sudden in mail today June 8th I get this package from China and this is what I received... see pic...

Thumbnail of user brendam256
1 review
2 helpful votes
May 16th, 2018

The same as everyone else. Ordered and paid $139.00 and never received anything. This should be taken down from Facebook. Outrageous!

Thumbnail of user anitah59
1 review
0 helpful votes
May 13th, 2018

They are selling fake products which don't look like the ones shown in the advertisements! What you receive - if you ever receive your order - is a fake and cheap item! They are misleading customers and operate illegally! I ordered a set of 2 solar flame lights, but I finally received a small and cheap ordinary solar light...! Never again I trust this webshop! I also doubt if Ramadeals has the same management... same bad reputation of scamming people!

Thumbnail of user maryt357
1 review
5 helpful votes
May 21st, 2018

I ordered two sets of the flaming solar lights too. My credit card was charged $60.85 immediately. A month later I emailed them asking about the order and was told it would take awhile to ship. A week ago I received a solar light like the ones we used to get for a dollar only it was even cheaper made. I emailed them asking about it and have received no response. The add is no longer on Facebook so they obviously scammed all the people they could before they removed it. I will never trust any other ad on Facebook again. Lesson learned the expensive way.

Thumbnail of user nm80
1 review
1 helpful vote
May 24th, 2018

I placed an order having seen an advert on Facebook. Still 6 weeks later I havent received my item, or can I contact them. Usually I dont get sucked in but their website appears like the real thing and feedback on Facebook was positive. AVOID.

Thumbnail of user eydieb
1 review
4 helpful votes
May 14th, 2018

I paid $60 and change for 2 set of solar flame lights. After waiting a month, I received 1 solar light worth about $1 at any Walmart store! I have called the listed number, & sent many emails, but have no! T gotten any satisfaction! I will probably have to write this off as a lesson learned. I have been emailing the company every day. Today I received this response. We will see what happens next!: Hi

Wow thanks for letting us know we've checked your issue carefully and found that it was a mistake with the SKU number on your order

Our worker has pack the wrong item, this is the first time its happens

In this case we would like to offer you a resend of your purchase no need to return anything

Or a refund

Please let us know what you prefer in order to handle this case and resolve it as soon as possible

We truly sorry for this inconvenience and looking forward for your respond

Many Thanks,

Jessica

Armadeals.com The Latest Gear, Gadgets and Tech!

Thumbnail of user tonyaf23
1 review
2 helpful votes
May 10th, 2018

Ordered a set of 2 flaming lights after over a month ago I got a cheap little dollar store light totally not what I ordered you cant call them you can't comment on facebook boy they got them a big money making scam going on I'm gonna do my best to track them down find out where all this is coming from and bust their asses.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Soulsoundspirited?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Soulsoundspirited?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business